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Newest reviews for Makaranga Garden Lodge

  • Theresa
      South Africa
    September 1, 2014

    non was available and when I did get a signal it was aweful. This needs to be seriously looked at if you are catering for business people.

    7.9

  • Grant
      South Africa
    August 8, 2014

    Stayed in suite. Big room, big bathroom and double balcony. Beautiful views of the garden.

    Not warned at check-in that a music event was being held that weekend at the property. Noisy and disruptive to paying guests (e.g. bar area reserved for the event day). Stayed in suite and found it quite 'empty'. No premium amenities or treatment. Just another room in the hotel. Room-service menu a photo copy of a typed up list with spelling mistakes and unprofessional layout. Cancellation fee through booking.com is excessive. 50% even if you cancel 60+ days in advance!

    5.8

  • Madelein
      South Africa
    July 28, 2014

    The gardens The excellent food Friendly staff

    10

  • Tasneem
      South Africa
    July 18, 2014

    the venue

    Service is a bit slow

    7.9

  • Ron
      South Africa
    July 15, 2014

    Room, Gardens, Restaurant and general ambience. Thank you!

    Having to leave!

    10

  • Samantha
      South Africa
    July 14, 2014

    The rooms were in a lovely setting.

    Things in the room were broken and should have been checked and repaired. The chain lock on the door was broken. The aircon remote didnt work so I had to swap batteries from the tv remote into the aircon remote to make it work. That kind of thing should be checked by room keeping daily!!! Also, it wasnt warm on the dates I travelled and when I got into my room the balcony door was open on both days! Pretty silly.

    7.1

  • Kevin
      United Kingdom
    July 12, 2014

    Comfortable bed, nice sized room and bathroom, friendly staff, good food, excellent continental breakfast.

    Room heater not good. Remote control batteries for heating/aircon dead, could be checked by staff. Poor picture quality on most TV channels. Bathroom looking dated. Guest in next (interconnecting) room (9) smoking in room and smell of smoke coming into my room (10).

    7.5

  • Daphne
      South Africa
    July 11, 2014

    The rooms were outstanding, service excellent. Enjoyed everything especially the wonderful gardens. A not to be missed experience.

    Everything was excellent.

    10

  • Seth
      South Africa
    July 9, 2014

    The sirene natural environment...great stuff

    I was made to pay double because we did our booking via booking.com and the other couple did not make it. This is absolute rip off considering that the lodge is in control to giveaway a room if the guest doesnt pitch. I was disgusted but i understand better now!

    7.5

  • Vincenzia
      South Africa
    June 29, 2014

    Cozy calm atmosphere, friendly. Fabulous garden feels as if you are on another planet!

    Not enough time to stay longer!

    10

  • Christine
      United Kingdom
    June 17, 2014

    Beautiful gardens, lovely big rooms, still had a homely feel to the place - food great!

    Poor internet connection which is not great when a business visitor

    9.6

  • Anonymous
      South Africa
    June 4, 2014

    Close to Business destination

    -Booking had not been processed by bookings.com -Admin took ages -TV not working properly

    5

  • Anonymous
      South Africa
    June 3, 2014

    beautiful setting

    bathrooms need a revamp

    7.5

  • Lorna
      South Africa
    June 3, 2014

    The staff were good. Rooms very comfortable, beds amazing. And the wonderful gardens were out of this world!

    Staff in restaurant were slow. Breakfast took 1 hour to serve. Need a buffet breakfast to speed up process.

    9.6

  • Christine
      United Kingdom
    May 7, 2014

    What a lovely place this is. Set in the most beautiful gardens, this is an exceptional place to stay. We couldn't find fault with anything at Makaranga - staff were accommodating and food and service extremely good as were the bedrooms and public areas. We certainly wouldn't hesitate in recommending Makaranga to anyone looking for a short or longer stay.

    Can't think of anything

    8.8

  • Hasu
      South Africa
    April 27, 2014

    Garden

    Reception Desk Service needs attention. Very Average

    9.6

  • Mark
      United Kingdom
    April 21, 2014

    Wonderful gardens and spa

    Staff were not as welcoming as they could be, but no serious issues!

    6.7

  • Kumarasen
      South Africa
    April 16, 2014

    it was peaceful. I would recommend the place to anyone.

    10

  • Kumarasen
      South Africa
    April 7, 2014

    the special pricing was so great. please let me know when the pricing is the same or better. I would love to stay there again.

    10

  • Richard
      South Africa
    March 29, 2014

    Magnificent gardens

    8.3

  • Struan
      South Africa
    January 25, 2014

    The room

    The service from reception staff on check in and check out

    5

  • Janet
      South Africa
    January 23, 2014

    For the money I paid it was awful. I went to my Sister in law's wedding and the admin staff tried to charge me for the drinks at the wedding. When I arrived I was exhausted after the long drive, I am 72, and my supper was awful. They told me that there wasn't any potato left, (on the menu) because the table beside mine had taken it all!!! Altogether it was an unprofessional disaster. After the wedding, my sister in law and her new husband went to ask to be shown to their room which came with the package they had booked. No room was prepared for them. They had to wait about an hour!!

    5

  • Onur
      South Africa
    January 20, 2014

    Service levels from staff

    The state of the pool

    7.5

  • Stephen
      New Zealand
    January 17, 2014

    Beautiful grounds, stylish rooms and facilities.

    9.2

  • Anonymous
      South Africa
    January 6, 2014

    Rooms are spacious. Garden creates an amazing atmosphere. Facilities recently upgraded.

    8.8

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