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64 Jones Road, 1620 Kempton Park, South Africa – Show map
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45 properties in Kempton Park
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143 verified reviews
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Mondior at Emperors Palace's staff speaks: English
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Fitness Center, Casino, Playground
Food & Drink
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and costs ZAR 50 per hour.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 143 reviews
Value for money
Show reviews from:
Situated in one of South Africa’s premier casino resorts, the Emperors Palace in Gauteng, this chic 3-star hotel combines timeless elegance with a convenient location.
Score from 69 reviews Very good
Emperors Palace Hotel, Casino and Convention Resort is a magnificently luxurious 5-star hotel where breathtaking opulence meets the art of personal service.
Score from 84 reviews Excellent
Southern Sun has luxury rooms with a contemporary design. It features an outdoor pool, a spa and health club and a restaurant.
Score from 749 reviews Very good
This modern hotel is adjacent to the Sandton Convention Centre and the Nelson Mandela Square shopping centers. It features an outdoor swimming pool, a gym and a terrace.
Score from 933 reviews Very good
The close proximity to airport with a punctual shuttle service. A choice of restaurants within the precinct.
Slowness of check-in process, particulalry when they should know that the shuttle bus was arriving at a peak time. Breakfast lacked imagination.
The Hotel was Close to the Airport, noice was not a Problem. Lot's of facilities for evening program.
It took a while at the main entrance to be attended to which did not go well with other travellers/residence behind
To make the reservation via internet. The stay and the breakfast.
The front desk debited my credit card with a booking for a room for the following night which I did not book and also not stayed. I am still battling to get my money back. Please Help. R3 015.
The bed was the most comfortable ever.
Reliable staff, clean well organised facilities. Knowledgable staff. Nice toiletries.
Nothing - all good.
Location is convenient, short drive from the airport with great facilities. We like the idea that you have a variety of restaurant to choose from with the property.
Disappointed with room service.We had a bad experience with one of the orders; ordered sandwiches which were served with fries and some tomato sauce. One of the little tomato sauce jars was a used one, had a combination of tomato sauce and mayo! This was gross, we were disappointed that they never checked this before it was dispatched to our room, was a real turnoff! When we tried to report this to Room Service, unfortunately, there was no empathy but blame shifting the problem. This was not well handled, very unprofessionally handled. Shame as this spoiled what we though was a good break away! Recommend training staff on recovery!
Location and transfer from the airport was good. Facilities were excellent.Room was large and clean.
The freeway noise was a bit loud from 6-30am.
Very comfortable,clean & quiet . Excellent choice at breakfast & a small choice for a snack if you don't want to go out . Good shuttle service to airport, leaving regularly.
Internet service could be improved.
Great clean and comfortable rooms. Good for local restaurants in the Emperors Palace section and local bars. Free parking a bonus!
Expensive Drinks and Food in the Hotel
Location close to airport.
There is nothing more enjoying than when a hotel does charge for wifi....never again will I stay at such a hotel.
Safe and secure. Friendly staff. Good location for business in and around airport.. Great breakfast.
Rooms need to be updated. Expensive and slow wi-fi. Would expect 24 hour free wi-fi to be included as accommodation not cheap either.
Maintenance was poor and not value for money
pick up from airport quick transfer from airport quick check in pleasant staff room was adequate for a short stay breakfast was good lobby lounge was comfortable easy access for a short stay
Location was isolated Nowhere interesting to stretch the legs or hold interest without lengthy travel.
The first room I was offered was a smoking room. Smoking is allowed in the bar. I really hated every second I was there.
Great attitude and helpful staff
Lock on my room door not working properly. Had to have staff let me in until it could be fixed the following day
We were two guests, yet only one got a glass with a bottle of water. Breakfast packs were ordered, I left before my husband and had to ask about the packs, he did not even receive his. Not one staff member offered to assist me with my luggage both on arrival and departure. There was no hot water when I had to shower, so I had a very cold shower at 5am. Maintenance did come and check, however when my husband had his shower later the water was lukewarm. Cannot believe I had to pay r2065 for what I got. I have stayed at the Peermont before and one cannot compare the two.
For a 4 star hotel, I expected it have more space, bigger rooms and bigger bathrooms, as well as have a pool/outside area. Also, the only bar area was a smoking lounge, so no where for non-smokers to sit and have drink except for the lobby!! Considering the price, it was very poor value for money.
Very close to the Airport and good selection of Restaurants Regular shuttle service to and from airport Breakfast was great Staff friendly and helpful
Rooms are a little small for the price Wifi is expensive and only 15 mb included daily free which is inadequate
Public areas very nice, lovely decor
Staff waking us up talking loudly after midnight!
The breakfast buffet was fabulous !
Brochure regarding Emperors Palace was not helpful - tiny map/print made it impossible to read so stayed in instead of heading out :o(
The staff picking up our Computicket tickets on our behalf. The availability of restaurants all in walking distance due to the food court.
We considered the room to be small. The bath is impractical for a large person, especially taking the tap position into consideration. We also felt that the area where functions were held could be better organised and directions to these events be more visible and clear.
When my guests arrive with a group booking for 10 people, they were advised that there were NO booking and they were asked to pay again. although FULL payment was sent to the hotel account direct. Not happy
Handy for airport. Good shuttle service. Good breakfast
Our room seemed quite noisy from air conditioning units outside . There is no swimming pool or outside space to relax in.
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