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Southern Lot 191, Koubad Farm, 3180 Paulpietersburg, South Africa – Show map
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2 properties in Paulpietersburg
Including hotels, apartments, villas and more.
41 verified reviews
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Gooderson Natal Spa Hot Springs Resort's staff speaks: English
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Outdoor Pool (all year), Grounds
Tennis Court, Fishing, Pool Table, Ping-Pong, Darts, Hiking, Horseback Riding, Racquetball, Mini Golf, Sauna, Spa, Massage, Hot Tub, Indoor Pool (all year), Game Room, Library, Playground
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
No internet access available.
Free private parking is available on site (reservation is not needed).
Shuttle Service (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 41 reviews
Value for money
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The noise at the hot springs till late at night on Saturday 15/11/2014. It sounded like a church prayer in session
It was clean, pleasant environment. The staff were friendly. The room was very quiet.
Catering for vegitarians was poor. The service in the Bistro was very slow and rather haphazard. The Wellness Centre staff did not take the time to explain what amenities were available. We had to work out alot of things for ourselves.
the staff are friendly. the rooms are clean
the supper the ist night was not what we expected, the roast beef was not cooked properly, no other choice of meat. did not have supper at the restaurant again. the breakfast was superb, however the last day checking out there was no bread for breakfast.
Staff were excellent!
Only that I couldn't get any sleep.
The place itself was lovely.
It was the first time that I have been to Natal Spa and I would not wish to go again or suggest it to anyone else.The attitude at the reception and spa is pathetic to say the least!It was my birthday on Sunday and my partner took me there for my birthday.The receptionist didnt even smile and I greetd her first.She was sulky,i asked her questions as it was my first time there and all she kept responding and saying was "I don't know I'm new".The lasy at the spa was the exact same.I asked her about the light at the jacuzzi because it was dark and there was no switch for the light and she said she's new she doesn't know.She didnt even tell us that there was another jacuzzi.She was busy typing on her cell the whole time.I asked her about teh heated pools she said there was nothing yet i found one at the spa and one outside.I was dissapointed about the set menu to choose from for dinner on Sunday night.I feel dissapointed because we travelled all the way there and the experience was bad.It was our first time there and everytime we asked someone something tehy said "I don't know,I'm new".It was a wasted birthday and definate waste of money for petrol and stay and I would not stay there again or reccomend it to anyone.Someone from my workplace also stayed at the hotel before and told me that the attitude of the staff was a put off.So I'm very dissapointed.
The staff was very friendly an helpful. The rooms were very clean and comfortable.
The rules at the spa (no running, splashing, kids etc) were not upheld at all. We love kids but we were looking for peace and rest and didn't get that at all as parents took their kids to the hydra pool and splashed around. None of the spa staff did anything about it. For dinner we had the buffet, which was way overpriced.
The place is dirty
The Hot Spring Pools were brilliant. The food was good.
The Hotel rooms need a serious upgrade.The TV reception was poor and only on the second day did they manage to get a fairly decent picture.The toilet did not flush properly. The Wellness Centre was a disaster, one jacuzzi could not heat up at all and the second jacuzzi was extremely hot and could not be made cooler.The Hydro - Jet pool was cold and the hydro jets did not work.We told the person on duty and she said she would get it attended to,but when we returned it remained the same.Also no porter to help with luggage when arriving.
I liked the fact that although the place is so vast but it is very clean. I also enjoyed the warmth of the staff from especially at the reception and dining hall. I was impressed when staff the items I had lost was found and returned to me. Food was quite nice. We really felt at home away from home in our 7 days on our honey moon!
There is not much that i did not like except that I would like to see newer furniture in other rooms as the times goes so that it keeps up with the image of the Hotel.
Dining room food was excellent. Staff were friendly and helpful. Resort generally was clean and well maintained.
Front desk/reception staff were slow and dis-organised. Rooms and bathrooms, although comfortable, desperately need a "face lift".
All other staff was friendly and helpfull.
The dinner staff take to long to reset the tables, people looking for tables but the previous people left the dinning room an hour or more ago. This was noted all the time.This was poor. More Quad bikes required.
Spacious rooms with generous sized bathrooms. Fantastic grounds and facilities. Meals were excellent.
The gut wrenching bump on the path to the extra hotel parking which can do serious damage to ones car. Kindly level this. Children under 16 in the Wellness Centre and in the jacuzzi despite the sign saying under 16 not allowed. I know the hotel doesn't own the Centre, but why have the facility if the rules are not adhered to? Young children in the pubs.
wonderful unique location, great hot springs, lovely mountain bike track. friendly staff
very small, old bathrooms, no fridge or safe in room. lots of kids that were left to run riot in the hotel and particularly at the pools
Location. Massage parlour and other facilities.
The restaurant lacks good food and service was poor.
The food was very good, a big well done to your chefs Bedrooms were nice and clean and I loved the pools when they were clean
When booking you should notify quests about the stairs We had dishonesty with some of the waiters, not giving change More maintenance of the hotel required
food is a bit costly. I pay about R600 just for a lunch?
Excellent food at the restaurant. Also the fact that entrance is controlled and it is not overcrowded.
Every activity costs extra. It is a hassle to take money everywhere, and a risk while you swim.
My family and I where extremely dissapointed with the over all stay. The rooms are disgustingly filthy. The bath tubs and toilets had stains. The curtains are old and dirty. The pools were pathetic, moss and filth. The amount of money paid I would never recomend any one to stay at Natal Spa. The wellness centre spa was ok, although I was put in a room that had no windows and an aircon which was not working!!! In all honesty, Natal Spa was the worst place I have even too. At breakfast, a cockroach was in my sister in laws omlette!! Disgusting. Such a beautiful place with such poor management. Sad
Staff were friendly and tried their utmost to help.
No porters. Pools were dirty - algae in stagnant water around the pool. Tap water was brown. Food needed some work.
the way they mananging their pools are very clean and the whole area
their are lights that are not working on the pool at night if you you wanna braai overnight
Gardens, swimming pools, super tube.
Smell of smoke all through hotel, in the rooms (on our request of a non smoking room) reception areas, passages. Very bad (if any) upkeep. Both water features at the entrance had dead plants and green slimy water. Road to entrance full of huge potholes. Computers, phones and printers at the front desk not functioning (we could not get a printout of our account) Only one staff member that could operate the poorly functioning system. Dining room (actual the entire hotel) can do with a refreshment of interior. This resort has huge potential, but in dire need of a revamp.
Friendly staff on arrival
Pools were all dirty. Jacuzzi was filthy. Place looks dilapidated, need maintenance. Marketing pictures were taken years ago
Alot of activities to do.
I confirmed an early book-in, which didn't happen. When I booked online, they said it had a balcony, which it didn't. One room didn't have a fridge in
The excellently maintained pools
The disregard of other visitors of the rules around the pools
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