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64 Jones Road, 1620 Kempton Park, South Africa – Show map
|Club Superior King Room|
|Superior King Room|
|Classic King Room|
|Deluxe King Room|
|Classic Twin Room|
|Deluxe Twin Room|
|Superior Twin Room|
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83 verified reviews
The staff speaks English
Peermont D'oreale Grande at Emperors Palace's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Game Room, Casino, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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March 29, 2015
March 15, 2015
Service was terrible. Restaurants had lines running 20m out of the door and would not take bookings. 40 minutes to wait for cocktails and then had been forgotten entirely. When we waited another 20 minutes, the cocktails were very poor quality. A waste of money going somewhere like that when you can only buy a hot dog and a beer for dinner.
Check in and Check Out efficiency and friendliness.
February 28, 2015
For a five-star hotel, better attention to detail was expected. Bedding had holes in it, carpet was dirty, air conditioning wasn't working, two of the lights weren't working, check in was slow and unfriendly. TV cabinet had one broken door. The room was not furbished with the full list of amenities advertised. A five star hotel should not give customers instant coffee. Generally the hotel had no atmosphere - it didn't feel like a five-star establishment at all.
Location is central, room service was excellent, restaurant was top notch!
February 21, 2015
had an overnight stay and enjoyed the dining room food and service .we used the courtesy bus and had no trouble in walking and locating its pickup point.the room was well appointed , clean and comfortable
February 17, 2015
Wifi reach was limited, didn't work throughout my whole room.
Free breakfast Free wifi Free airport transfers Beautiful gardens Pool
February 1, 2015
We decided to end our trip to South Africa in this luxury hotel, which was one of our best nights on SA! Great location with many many things to do (Casino, restaurants...) Beautiful bedroom, delicious breakfast! Definitely recommend it.
January 31, 2015
We had to ask 5 times for housekeeping to make up the sofa bed for our child, on both our stays at this hotel. If you need to get your young child to bed by a certain time, you'll need plenty patience.
Great pool, spa, food, beds & front desk.
January 27, 2015
Nothing comes to my mind
The Bed and the Staff are awesome
January 27, 2015
We had just a few hours in Jo'burg and were planning to at least visit the Apartheid Museum but we couldn't because the check-in process took too long. We arrived at the front desk about 14:30 and were told that our room was not ready, but it would be cleaned up promptly. After a lot of discussion with the attendant and the front desk manager, we were able to get another room at 15:50, making it too late to go anywhere. Because of this mess we couldn't go anywhere and had to stay in the hotel/casino complex until our departure in the next morning. Another point is that it was very hard to communicate with the front desk attendant because he had a very different accent and didn't make any effort to speak clearly and slowly to us. Last but not least the wifi was absolutely terrible.
If you plan to stay just a few hours between flights like we did, the location right next to the airport with free shuttle service is going to fulfill your needs. Breakfast has a lot of options (including some weird ones) and the restaurants inside the casino (part of the complex) are not fancy but you won't be hungry.
January 26, 2015
Poor wifi reception in room.
Overnight stop close to airport with good transfer facility offered. Large complex but quiet rooms. Facilities were not used due to short time here, but looked very good if you are staying longer. Good choice of food options, the breakfast is terrific and offers a large choice.
January 21, 2015
We were upgraded to the 5th floor where we had use of the club lounge. In there we could have complimentary drinks, food etc. We ate breakfast there avoiding the busy weekend dining room. Charming staff served us.
January 20, 2015
waiting at the restaurant a bit too long
the staff is always available and smily! the place is safe and nice looking
January 12, 2015
Good location with lovely service Staff are friendly and helpful All round good place to stay Good choice of restaurants and entertainment in the complex
January 12, 2015
breakfast staff were under pressure during peak service. Toast had to be ordered but this was not clear. some items ran out and were not replenished e.g scrabble eggs.
The location, shuttle service, room comfort. breakfast I ordered an omlette from the chef it was perfect and very tastey.
January 12, 2015
certainly not a 4 or 5 star hotel, food disappointing, breakfast looking old, gym very dark, too pricey for what you get
clean place, close to airport
January 8, 2015
Decor seemed a bit over-the-top to me, but that is a matter of personal choice and not a real complaint.
Lovely hotel with excellent facilities. Located near the airport and connected to a Las Vegas-like complex of a casino and restaurants. Gorgeous pool, comfortable room, friendly staff. Excellent spa on-site. Free and timely shuttle to the airport. Good value for the price of the room.
December 23, 2014
The fact that I had prepaid and over paid so I could enjoy some extras and was told by the hotel they never received my monies after several attempts of getting them to confirm this. Very frustrating. No apologies. Poor performance!
December 15, 2014
We expected a bit more for a 5 star hotel. No gowns, no slippers. The sleeper couch was not opened and we had to wait for quite a while after we returned from seeing the christmas lights, for someone to come and make up the sleeper couch. We had booked a table at Aurelia's near the window only to be told that there had been previous bookings. Why not tell us when we booked? On the plus side the head waiter and our waiter were wonderful. Excellent service from them. On the whole we were quite disappointed with D'Oreale. Compared to other 5 star hotels in the country, this one rated very low in our opinion.
November 30, 2014
Wish they had a late checkout for flights departing in the evening.
Best breakfast buffet in the world. Very good shuttle service to airport. Lots of restaurants, shops and casino on site. Very secure fenced property.
October 16, 2014
Touristy Past its prime
Attached Casino Restaurant Options
October 4, 2014
Internet was terrible - didn't work in room and kept dropping out in the lobby bar
Good breakfast Very friendly staff
September 21, 2014
Room was wonderfull, breakfast was great, great casino..great spa..the staff was the most welcoming and did the best for us.
August 20, 2014
high comfort, quality, an spacousness of rooms, location at the casino complex, easy free transport to airport
August 10, 2014
Confort and location. Food is great too.
August 6, 2014
Size of complex Range of restaurants Customer service Things to do Close to airport
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