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Montecasino Boulevard, 2021 Johannesburg, South Africa – Show map
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108 verified reviews
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Palazzo Montecasino Hotel's staff speaks: English
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Bowling, Sauna, Fitness Center, Spa, Massage, Casino, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs ZAR 10 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Pineslopes Spar (0.6miles)
Bryanston Organic Market (657feet)
Montecasino Entertainment Centre (329feet)
Montecasino Entertainment Centre (329feet)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 108 reviews
Value for money
Show reviews from:
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In the center of Sandton, Park Inn has modern rooms with air conditioning. It features an outdoor pool and a gym. A free shuttle to Mandela Square is provided.
Score from 817 reviews Very good
F&b food was not good, staffe was busy with eighother and not with guests.
Feed back from hotel after complaining, garden and housekeeping
The bed, the staff friendliness
Absolutely wonderful, welcoming staff, clean comfortable rooms, beautiful deco. Lounge, dinning room, garden and pool is the epiphany peacefulness and relaxation. Monte Casino is a bonus, a mini Italy.
Facilities were excellent and staff professional
Staff were well trained and friendly Hotel is beautiful
Great Staff, food, facilities and overall experience was 5 star all the way.
Everything is unique....world class service.
Everything about the hotel
The breakfast was over crowded and they couldn't handle the capacity of people as everything we ordered came late and we where given king bed instead of family rooms which we booked so my son had to sleep on the floor.
The pool and room facilities.
Passages very noisy, kids running up and down slamming doors; can clearly hear guests in next room Concierge desk not well informed of travel directions, did not have correct info on entertainment programmes, she seems not really interested in solving a request Many employees around in restaurant but somehow they are not able to anticipate customers needs of deliver a quick service
Decorations in lobby Check in
The not too fresh mushrooms and potatoes the morning of 26 December
The friendly staff, excellent service
The bed from hell. To be really honest that was my worst sleep ive gad since I can remember. Pillows just too soft so had to use display pillows to sleep and matress was just uncomfortable. No only me but my wife could not sleep on that. What was meant to be a lie in for parents of 2. Became an early wake up. 5am tosit on chair and watch tv. And wait for leaving ttimes.besides that all good.
The room was clean and had all we needed. The staff were very good ay what they do and helpful. Over all good.
Cleaning room whilst trying to get ready in the morning
Lovely breakfast buffet Friendly staff Comfortable bed Good TV Nice pool Access to the casino complex
Breakfast was not included and was expensive. We went to the casino area for a nice breakfast and much cheaper!
The was nothing I didnt like about the pallazo
The staff was absolutely friendly and welcoming aswell as very helpfull. The hotel room was comfortable and elegent.
Grossly inefficient check-in by inadequately prepared trainee. Took 20 minutes fumbling to find Booking (confirmed and prepaid) and 10 minutes more to activate room keys. We were tired after an 8 hour drive through atrocious weather and wanted to rest. This check-in usually takes just 2 minutes! On checkout was presented with a bill for 16 minibar items, but we never even opened the minibar! This was refunded but with no explanation nor apology. The room did not contain a pen (small matter but one which we have always expected) and the bedside clock was damaged (battery hanging out) and very difficult to set.
Convenience of location Pedestrian access to MonteCasino Restaurants Everything (almost) worked as it should at those prices.
For the price, I expected breakfast to be included. We did not receive our complimentary newspaper. The items for sale in the bar fridge was so overpriced. This might be ok for foreigners but definitely not for Locals.
The juice, wine and sweeties in reception that was given to us on arrival was a nice touch. All the staff through the hotel was very professional and friendly.
Despite telling reception on check in that the safe in the room was not working, it was still broken when we checked out 2 days later. The toilet water was 'running' and from the water stain, it looked like it had for weeks.
The hotel room was comfortable and was near the casino and bird park. We stayed for the weekend so we could watch "War Horse".
We loved the location, the staff's willingness to take you by golf cart, the breakfast buffet is very good. Overall we loved it so much that we booked again for December as we checked out.
Size of rooms Noisy room, you hear the shower of your neighbor
There was some noise from the restaurant terrace that lasted a bit long into the evening.
We stayed with two small children (3 and 4), and it was perfect. The staff is great and the pool is excellent. Also, the casino area with shops and restaurants is a trip.
The staff made me feel so special Being in the hospitality industry it was a great experience
Not much really, silly Hyundai balloon that takes people for elevated views detracts from the pleasant surroundings........
Ok well it's not quite Florence, but pleasing mock Italian architecture with beautifully sculpted gardens that you can breakfast and lunch overlooking............ quite something when in reality you a a stone's throw from William Nichol and N1 and just up the road from Sandton.
Silly auto-charging mini-bar will not allow you to even examine bottle to identify contents without charging for it. Ok, staff gracefully refunded, but still a grievance. A conference or business party were noisily and obtrusively blocking access to the accommodation wing. (room 148).
Immediacy and easy access to range of Casino Restaurants and facilities. Parking easy and close. Everything worked...not usual for Joburg hotels!
I liked the friendly staff and the location
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