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1141 Burnett Street, Hatfield, 0083 Pretoria, South Africa – Show map
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124 properties in Pretoria
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184 verified reviews
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Protea Hotel Hatfield's staff speaks: English
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Food & Drink
Restaurant, Bar, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
Across from The Union Buildings, this 5-star hotel is is elegantly designed with marble floors and chic furnishings and in the center of Pretoria.
Score from 212 reviews Very good
This modern hotel features air-conditioned rooms and a terrace in central Pretoria, just a 10-minute walk from Church Square. Its trendy restaurant offers panoramic views of the city.
Score from 361 reviews Good
Protea Hotel Manor is located in the suburb of Hatfield, just a 15 minutes’ drive from Pretoria. It features a restaurant, bar and offers a complimentary shuttle service within a 5 km radius.
Score from 47 reviews Good
Protea Hotel Capital offers an outdoor swimming pool and air-conditioned rooms with elegant furnishings in the center of Pretoria. Free private parking is also available at the hotel.
Score from 82 reviews Good
The breakfast should be included as part of room fee.
it was perfect for me. central to the areas i needed to be. a welcome chocolate.
a bottle of water would have been nice
We were going to the university so it was perfect for us
Problems with the airconditioning, but the staff moved the kids with no hassel
The shuttle driver, Jacob, was so efficient and most helpful. He certainly made my first visit to Pretoria less stressful. I would gladly recommend Protea Hatfield to any visiting students, so you only need focus on your studies.
Location near to the University and restaurants
Some rooms smelt of sewage. Breakfast wasn't terribly attractive
Closeness to government and consular services
The sewage smell from the toilets and the mosquitoes. They are full up. Big room for improvement.
When you walked into the Hotel as well as getting out of the lift, the aircon was set at 30 degrees in the bar area and 25 degrees in the lounge area. Far too hot especially when Pretoria is hot itself
place was close to train station hardly 5 min walk,
kitchen closes real soon, if you have a late flight, have your meal and then show up
everything in the room was excellent.
front desk, no privacy, security mans listening to conversations and close to the desk.
The Convenience of where it is situated example the Gautrain ,shopping malls,Restaurants
The cleanliness and some staffs un willingness to help with the simplest of requests like asking for a ice bucket .There is no fridge in the room no ice machine on floors.
My room window opening to a blank wall
I like everything about the hotel
The location was perfect, from the Hatfield Plaza right across the hotel, to the numerous restaurants just few minutes away. Train station was just around the block.The staff were okay too. We got a baby cot which was very useful.
No one to help with bags, even on arrival. WiFi didn't work. Key card kept failing. Felt like a do-it-yourself kind of place.
The rooms are elegant,spacious and very immaculate. The staff at the reception is very friendly and prompt.
The food at the buffet was stale, bread had mould not to mention fat milk which was sour. It is advisable to prepare breakfast in the morning based on the order placed by rooms occupants. We didn't enjoy the breakfast at all, it was a nightmare!!!
The room was beautiful, the new renovated first floor resting area is a confort at it's best. Love the colours
The staff / reception should make guest aware of the revamp work happening at 2nd floor.
The Housekeeping staff was EXCELLENT!! The reception staff the day of departure (13 DEC14) was EXCELLENT!! ALL very friendly and helpfull !! thanx a million
Day of arrrival 10 Dec14: The Reception staff was unfriendly and unhelpfull !! The male staff member tried to help, but you sit and wait and nobody does the effort of keeping you up to date with arrangements. The TRAINEE was such an unfriendly and unpleasant lady! Definitely in the wrong career!
The room cleanliness and comfortable bed.
The WiFi give 500 mb but when signing in with the cellphone it writes that your 500mb has expired.
It was a good deal, friendly staff and great location.
Reception staff couldn't find my booking on check in. It seemed that they are not used to receiving reservations made through booking.com. Room was very hot at night, the fan / air con didn't work properly
Room was clean and bathroom was neat. Room was quiet.
Breakfast was terrible. Service at breakfast was not good. Staff stand around chatting to each other. Single bed in room was narrow. Waited for 30 minutes for them to find reservation. I would never recommend this hotel to anybody.
swimming pool too small as compared when you see online.
the staff and my bed
the swimming pool
The room was extremely wow. The reception staff members both early and late shifts where friendly.
Restaurant was not clean and the breakfast buffet also was not nice.
The room was at the back and therefore very quiet
Breakfast was ordinary. The Capital Protea's breakfast is streets ahead, but they charge the same. Not a single staff member spoke to me at breakfast, to offer tea or coffee or just be friendly. The breakfast room is not suitable to serve as restaurant for dinner.
Especially the location of the hotel in a busy but safe area. And I had just to cross the road and get to the Hatfield Shopping Center. The room was very clean and well maintained. And the staff was very friendly and courteous. And what I liked the most was the availability of the Wi-Fi connection and the good quality of the signal.
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