Protea Hotel Kimberley  

The rooms were very comfortable and the service were great. I liked the decor in the rooms.

The breakfast was below average and therefore not worth the price they charge. They lacked stock such as butter and honey - excuse stock did not arrive. The armrest on chair in the dining room was broken and kept hooking out its position whilst having breakfast. Unacceptable! After I complained they did not charge me for the breakfast - 10 out of 10. Attention to detail required - easy to correct!

Good location and good value

Room is spacious

I had no soap or shampoo in my room. I had a business guest for breakfast the next morning. We could not eat as the food was all open and infested by flies. When we asked the Chef and staff if they could not at least close the food they simply ignored us until I asked again. There was no butter. When asked the chef said that they only had blocks of butter and they would need to cut some for us. I am still waiting for the butter. I fly to different parts of the country on a weekly basis. My secretary normally does our bookings under our company name. I will be instructing her to never book a Protea hotel again

Easy location to find

No fridge in the room.

Spacious room helpful reception quiet special price for healthy breakfast - liked that very much

My booking was not processed only after my arrival they found the mail in the ajacent computer room - lazy bunch! The quality of food is shocking for the price charged No real choice for vegetarians and badly prepared food on top of it breakfast buffet with flies helping themselves to free food

Good location by Big hole historical village. Nice "colonian" interior.

It was not so easy to find the hotel after dark. When I came on a New Year eve I was promised at least some food, but when I was back by reception desk again there was nobody there, as well as no food or drinks. So finally it was just tea in my room.

The hotel is well situated to the Big Hole. We unfortunately only stayed one night but it was enough to impress us. The hotel is clean and super value for money. Its location to Big Hole is unbeatable.

Everything was super

Everything

all good

Located next to the Big hole. Kimberley and the Big hole are not really worth of spending a day. I stayed there overnight, and since the city is not good for leisure strolls, I was stuck to the hotel for meals which are not cheap there.

The hotel is good, but the city itself is just a waste of travel time.

The location is fabulous and the rooms are very comfy.

The staff at the reception could never answer our questions about what to do in Kimberley and similar.

Frendley nis and clean enviorment

We were in deo 203 and during the evening there were people next to us that were verry loud,we could not sleep as we want to

Good, clean, neat and well appointed rooms with loveley warm decor. Second time visitor and will stay there again.

Good accommodation in Kimberly, right next to the Big Hole. Good food in the restaurant, warm clean and comfortable rooms.

An excellent way to end an 18 day tour starting from Springbok, through the Caprivi and Botswana. Very good value for money. Staff extremely helpful and friendly. Well done!

The hotel was nice.

Located right in the centre of historical sites and overlooking the big hole and decorated with the charm of the old mining days - very charming and warm.

Good location and theme design and decor.

Rooms could be more spacious.

La piscina y su terraza

Booking no hizo la reserva bien y tuve problemas en el check in.

Beliggenheden, nabo til the big hole

Le confort

la fréquentation de la salle à manger par des clients qui arborent uniquement des tenues de sport lors du diner, sans avoir pris de douche à la sortie de la salle de sport

Room was spacious and clean.

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