Protea Hotel Knysna Quays  

The hotel is very central and close to a lot of good restraunts and activities on the waterfront

poor internet access

This hotel was in a great location and had good spacious rooms. Good food (bfast), as they do not do evening meals. This is not a problem as just outside you are on the board walk and can avail of lots of lovely restaurants to suit your taste and budget. stayed two nights and was really comfortable and relaxing.

We got a room on the ground floor (nothing wrong with the room, it was lovely) and it had no balcony. I would have liked a room upstairs with a balcony. When on holidays you like to have things that you do not have at home.

Very comfortable room and good service, also enjoyed the swimming pool and the close vicinity to shops and resuarants

Very friendly and helpful staff Beautiful view from our lagoon facing bedroom Excellent breakfasts

Very friendly staff,excellent service. Gourmet breakfast.

the hotel location and cleanliness.

Friendliness of staff.

This was an unusually noisy hotel. Bus tour guests moving around hotel from 6.30 A.m making noise with no respect for those trying to sleep. Had to complain to reception and request them to ask their guests to keep their voices down. Corridors are not carpeted so trolleys collecting luggage early in the morning made very loud noise making sleep impossible. Internet in room extremely slow and internet voucher system not working in the manner stated- ran out much earlier than 2 hours requiring regular return to reception to collect a new voucher. Complimentary car shuttle to nearby restaurants took too long to collect us going to and coming back. Smell of urine in bathroom. Having traveled to 56 countries this was one of the most disappointing value for money hotels I have stayed in.

Great location close to restaurants and shops in a beautiful setting.

Friendly efficient staff especially at check-in. Excellent standards of comfort throughout hotel and meets standards you would expect from the Protea chain. Good location on waterfront with a number of good restaurants very nearby. Free internet is a bonus.

Excellent Location for shops and tourist attractions generally in the Knysna, Garden Route area.

20.00hrs curfew in the pool was not enforced and was quite noisy late into the evening.

The luxury of the bedding in the rooms - high quality

The fact that you have to pay to use the hotels parking

Die schöne Lage am Yachthafen von Knysna und die unmittelbare Nähe zur Waterfront (Geschäfte, Restaurants) machen das Protea zu einem guten Anlaufpunkt für Garden-Route-Reisende. Die Zimmer sind guter Standard.