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Protea Hotel OR Tambo AirportCorner York and Gladiator Street, Rhodesfield, 1627 Kempton Park (Show map)
Very good,
Score from 282 reviews
“The Hotel far exceeded expectations. Excellent staff, polite and attentive to service in both bar and restaurant. Delicous food which we did not expect. Helpful door man with bags and direction advice. I recommend as a very good hotel for Joburg airport”
Karen,
Witney
Protea Hotel features an aviation-themed interior including a restaurant designed like an aircraft warehouse. Its heated outdoor pool has platforms with lounge chairs in the middle of the pool. All rooms are decorated in warm colors and equipped with satellite TV and a large work space. Each one has a glass partition separating the bedroom from the private bathroom. Guests use the 24-hour fitness center and enjoy a healthy drink or refreshing beverage in the lounge bar. Protea Hotel OR Tambo Airport is a 35-minute drive from Pretoria and Sandton. Located in the heart of Kempton Park, the hotel offers free parking. Hotel Rooms: 213, Hotel Chain: Protea Hotels. Most recent booking for this hotel was today at 13:49 from United States of America.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Soundproof Rooms, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area, Restaurant With Dining Menu, Buffet-Style Restaurant ActivitiesFitness Center, Golf Course (within 2 miles), Outdoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Airport Shuttle, Business Center, Laundry, Breakfast in the Room, Ironing Service, Fax/Photocopying, Shuttle Service (free)
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Total Hotel Score:8.4
Based on 282 reviews Guest reviews are written by our customers after their stay at Protea Hotel OR Tambo Airport. |
Score breakdown
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Score filter |
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Chris
Solo traveler
Grahamstown,
South Africa
July 19, 2011
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Very pleasant reception staff and excellent transport service from the airport. Nicely appointed room. Tried to shower later in the evening and the water was bordering on coldI. The biggest issue was someone trying to come into my room at 2am. When I approached the door, rather nervously, from a deep sleep, was told he was checking vacant rooms for the following day's intake. He apologised and walked off. Had I not double locked my room, I would have had someone walking in on me. Reception confirmed that the room checking was legitimate but they had given the staff member the wrong list. Seems like a crazy time of the night to be doing room checks. Nice hotel but management need to sort these sorts of things out! Would give it another go, just
3 out of 4 people found this review helpful, did you?
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6.7 |
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Bryan
Mature couple
Harrogate,
United Kingdom
November 27, 2011
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You should explain to guests the cost of transport, and how far away from the airport 200 Rands was a lot!
2 out of 2 people found this review helpful, did you?
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8.8 |
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Jim
Mature couple
Grapevine,
United States of America
May 6, 2012
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Small,but very modern up to date rooms. Food in restaurant was not very good
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9.6 |
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Paula
Young couple
Knysna,
South Africa
May 4, 2012
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The staff were very friendly & helpful. It is an OR Tambo Hotel & yet the shuttle service is not 24 hrs so we had to hire a car at an additional cost for 1 night to catch an early flight. The food is overpriced for what you get!
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6.3 |
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Kevin
Solo traveler
Dulles,
United States of America
May 3, 2012
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Nice and clean, great staff Signage is horrible for drivers.
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7.5 |
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Monica
Group of friends
Cape Town,
South Africa
May 3, 2012
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The staff at the front desk was superb; I gave the dinner experience two thumbs up (honey-glazed chicken thighs, on a bed of veggies). Thought the compact design was practical and suitable for an overnight stay. Thank you. We were told to be downstairs for a 10:15 shuttle pick up to take us to ORT ... we ensured that we were downstairs by10:05. By 10:40, we were still waiting, and when we asked about the shuttle's arrival ... 'in five minutes ...', was the constant answer. However, this did not dampen our initial thoughts of the facility. Thank you.
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10 |
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Kelebogile
Mature couple
Mmabatho,
South Africa
May 2, 2012
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The Convinience of shuttele services for travelling on fright purposes. Always a good place for flight connections etc. Just did not like that only rooms available where smoking rooms. Need to increase non smoking rooms.
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8 |
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Arnold
Mature couple
Polokwane,
South Africa
April 18, 2012
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Great Hotel great value for money this Hotel will see me again. Rooms are great beds sleep fantastic. We slept there after we returned overseas we could ask for better.
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10 |
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Tzer
Solo traveler
Hong Kong,
Hong Kong
April 12, 2012
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Good location, very close to the Airport, good value of room charges, quite clean and inside look of room is quite new (this is very important to me)
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8.3 |
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Karen
Mature couple
Shelly Beach,
South Africa
April 11, 2012
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Friendly staff. Great outdoor area. Ordered room service - food was served cold.
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8.8 |
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Michael
Mature couple
Bedford,
United Kingdom
April 9, 2012
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We liked the ambience and convenience of staying near the airport but in peaceful surroundings and with the bonus of transport to and from the terminals
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7.9 |
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Licinio
Family with young children
Luanda,
Angola
April 9, 2012
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Location, facilities, confort, decoration, environment. Breakfast
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8.8 |
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Anton
Mature couple
Hilton,
South Africa
April 1, 2012
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It provided a bed for the night, but little else. 1. Its website indicates airport transfers by arrangement with the hotel & gives a telephone number. 2. When I telephoned from Europe to arrange, the number was not that of the hotel but of central reservations, who were unable to assist. 3. Instead it turned out that there was a half hourly shuttle service operating from behind the Airport Continental Hotel. 4. The correct hotel telephone number & shuttle service info should appear on the website. 5. In addition the hotel rooms are mean & poor value for money, particularly by overseas standards.
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3.8 |
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Kalai
Young couple
Durban,
South Africa
March 27, 2012
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The theme You charged me over r160-00 for a pot of tea and a scone. The aircon work works if and when. Two single beds for a couple sharing. It appears signs from Airport to hotel have gone missing.The theme is good but the cheap decor and construction material is ...............hilarious.
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5.4 |
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Guy
Solo traveler
Mt Vernon,
Canada
March 26, 2012
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Nice hotel, friendly staff and helpful thanks All was fine
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7.5 |
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Bruce
Mature couple
Jakarta,
Indonesia
March 25, 2012
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We arrived late and departed early as an overnight transit to Kruger National Park. Free Airport Transfer worked well, room was modern and comfortable, breakfast was great and the price was outstanding compared to the main airport hotel which was insanely priced. We will definitely be back to South Africa and if required will stay here again (in transit). They never seemed to have change for whatever denomination note I used to buy a drink at the bar after we checked in.
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9.2 |
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Violet
Group of friends
Port Harcourt,
Nigeria
March 24, 2012
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The major driver for my choice to stay at the hotel was its proximity to the or Tambo International Airport. The staff on duty were unfriendly and not helpful. They did not check my booking and gave me the wrong room initially. The food did not look good. The hotel setting was not friendly and felt downright cold. It looked more like an old warehouse than a hotel.
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6.3 |
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Karen
Mature couple
Witney,
United Kingdom
March 22, 2012
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The Hotel far exceeded expectations. Excellent staff, polite and attentive to service in both bar and restaurant. Delicous food which we did not expect. Helpful door man with bags and direction advice. I recommend as a very good hotel for Joburg airport
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8.8 |
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David
Mature couple
Durban,
South Africa
March 20, 2012
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We stayed for one night in flight transit at the beginning of a month holiday. The airport location is near but you cannot walk to the airport. The rooms were clean, bright, well appointed and comfortable and the design of the hotel was appealing. If you stay here beware as we paid for drinks cash when leaving and were then charged by the hotel claiming we had not paid. Dishonest staff!
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7.1 |
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David
Group of friends
St Albans,
United Kingdom
March 16, 2012
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I found the public areas very drab and uninspiring. The restaurant was really very poor.
Did you find this review helpful?
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6.3 |
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Ontiretse
Solo traveler
jan kempdorp,
South Africa
March 12, 2012
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I loved the royalty treatment, relaxing pool side and the food ofcouse Directions from the airport to the hotel arent clear, nearly got hijacked because I was asking for directions....i could see the hotel from the airport but didnt really know how to get there
Did you find this review helpful?
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10 |
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Antonio
Solo traveler
Sydney,
Australia
February 18, 2012
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I've stayed at the Protea several times before and it has always been good. This time around, the Hotel had no Internet access for over two weeks, which is simply unacceptable.
Did you find this review helpful?
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8.3 |
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Noel
Solo traveler
Chapel Hill,
Australia
February 10, 2012
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nice room, convenient to airport The web site said I should request an airport pickup using information on the confirmation form. I tried using the email address given and received no response. I tried phoning using the phone numbers and got no response. Not good.
Did you find this review helpful?
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7.9 |
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Stanley
Mature couple
Florida Park Joburg,
South Africa
February 9, 2012
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The Design, cleanliness. Hi, I must say the hotel is magnificent, the design, the rooms. I however must say that the last time I was in a Protea hotel was 10 yrs ago. The reason why so long ago is simply because of your television options. You do not give local channels(SA) any priority. This is what is happening:News: You have international news in cnn,sky,bbc. What about eNews channel?(403).Sports: you do not offer ss4 and Blitz(200). To me you don't prioritize us SAcans. If that's the case, I'm gonna spend another 10years before visiting a protea hotel. We had a show to attend at Emperors on Saturday and came back to the hotel late. We could not catch-up on sports results and highlights because you don't have SSBlitz, we could not catch-up on SA's round of news because you dont have eNews channel but you have everything from oversea. That to me shows us you taking us SAcans lousy. I complained about the same things in 2002 from a protea hotel in Durban South Coast but clearly nothing was done about it. I will never ever get into a protea hotel again in the next ten years and are already talking about about this issues on facebook and already many people are "gatvol" if I may...but I must say in terms of design, O.R. Tambo Protea hotel is one of the best designed hotels i've seen,but the whole thing became a bore because of what we had to endure in the room. And please do something about parking, come up with covered parking or something to match the hotel design. What you have now is totally Not "ayoba". If history is anything to go by, im not expecting any change anyway. I am just writing this for the sake of writing it. But im on a missing to explore more on Southern sun now. We'll see...
Did you find this review helpful?
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7.1 |
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Ronel
Young couple
Postmasburg,
South Africa
January 31, 2012
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The willingness of the staff to help. Nothing, we had a lovely stay
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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