Protea Hotel President  

Very nice stay but too short.

They could also have advised that upgrade was in progress and that worked started just after 7am. Not a major issue but would have been nice to now.

Fantastic hotel, great position. Staff amazing. Rooms spacious and welcoming. It was my husbands 60th birthday and they very kindly had a cake waiting in the room which was a very special touch. We would recommend this hotel without hesitation. The pool area is very appealing and clean. Continuoulsy changes towels and great poool side service. 10 out of 10

Having to leave

This was my 3rd visit to Cape Town and previously had stayed at the Capetonian and Ritz but the Protea President was a class above. The room was very spacious and comfortable and the facilities were what I and my family expected. Staff were very courteous and helpful.The buffet breakfast was good but I think that the food served needs to be changed from time to time. During the 15 days we stayed it was the same food served every day during breakfast. The hotel must also cater for those who don't eat beef and pork. The service at the bar was very satisfactory. Unfortunately we could not enjoy the pool as the water was very cold. Overall we enjoyed our stay at the President and definitely we'll recommend the Protea chain of hotels to our friends and hopefully my family will choose another Protea hotel for our next holidays.

Ther is very little to complain about. We were treated very well and the very few things we did'nt appreciate makes no difference to our whole appreciation of the quality service we wre offered.

I loved the downstairs of the hotel However when we got to the upstairs passages leading to the rooms it seemes as if not much effort was put into the passages at all , it seemed old and outdated , pictures were horrific ,well it seems as if you ran out of decor ideas !

Staff were helpful and nice, the pool area was also nice. The breakfast was very good.

Their dinner service from tehir staff was shocking. We were there for 4 nights and it was really bad. The one evening we came down, as a party of 5 and they refused to accomodate us as their settings were for 4. They moved us to the other end, without even setting it our properly. I will never stay there again.

A comfortable hotel with good facilities, good mix of food and excellent, attentive staff.

I liked the updated rooms with fridge, microwave but there weren't any plates, bowls etc to prepare anything in which was strange. The revamped bathrooms were stylish and modern but cramped.

This was my 4th stay at the President, and I will keep coming back. The staff are well trained, friendly and very helpful. The location is ideal, within a 10 minute bus ride to the Waterfront and a 2 minute walk to the beach. The rooms are very well designed and exceptionally clean with all the amenities you will need. The breakfast must be the best in Cape Town and the restaurant menu is very good.

A very slight smell of tobacco smoke even on no smoking floors.

The hotel is situated near the shoreline and shopping facilities. It's a clean and lovely hotel with a friendly staff. The pool was beautiful, and the breakfast was delicious. My fiance and I ate a delicious chicken and prawn curry for lunch at the hotel restaurant, and the Rotti that accompanied the dish was so awesome that it melted in your mouth like butter. I will stay in this hotel again when I return to Cape Town.

Clean and very comfortable. With many foreigners amongst its guests, I felt at ease.

Central location Good aircon in refurbished rooms Decent breakfast Room service menu good value for money

Pool area too small *15 rooms are badly situated adjacent very noisy staff access doors Front house staff require better people skill training - very defensive Complaints (several) will be sent separately

The location is superb. The staff are very friendly and helpful. The newly refurbished rooms offer comfort and luxury. The whole family thoroughly enjoyed their stay and hope to be able to return someday soon

Had to ask for face cloths. Minor issue

The sea view from the room. The breakfast had a very big variety and was value for money.

Not a lot of space in the room between the bed and bathroom. Expected more room.

Anonymity and quiet

The cleaning smell in the corridor is hideous - like an hospital or somewhere else unpleasant. The front desk lady did not know where the stairs were to the underground parking.