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224 Jabu Ndlovu Street , 3200 Pietermaritzburg – Show map
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11 properties in Pietermaritzburg
Including hotels, apartments, villas and more.
58 verified reviews
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Protea Hotel Imperial's staff speak: English
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Food & Drink
Bar, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
2:00 PM - 11:30 PM
6:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge in a crib.
Free! All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Protea Hotel Imperial accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 58 reviews
Value for money
Show reviews from:
Redlands hotel is situated in the Redlands Estate in Wembley, the northern suburb of Pietermaritzburg. It features beautifully manicured gardens, a swimming pool and 24-hour reception.
Score from 27 reviews Very good
Offering a garden and outdoor pool, Jean-Lee Bed and Breakfast is only 4 km away from Pietermaritzburg Airport. Pets are allowed on request and free WiFi is available.
Score from 3 reviews Very good
Located in the heart of the Natal Midlands, Protea Hotel Hilton offers elegantly decorated rooms and free Wi-Fi. Just 12 km away from Pietermaritzburg, it features an outdoor pool.
Score from 49 reviews Good
Offering spacious self-catering cottages, Lincoln Cottages is located in the suburb of Lincoln Meade in Pietermaritzburg and features an outdoor pool. Free Wi-Fi and private parking is available.
Score from 30 reviews Very good
Wifi Internet access Noisy rooms no double glazing High cost at 1300 per night Should have been around 800 per night
The caracter of the Hotel
The constant noise
Nice rooms and location
The location was not great. The first family room smelled of smoke. Only 1 single bed for two kids. We had to request to move to another room. No fridge in room.
The manager came quickly when asked by staff to intervene in the iron crisis. The location of this hotel is amazing since its in the city center,meaning easy accesibility to a lot of nearby services. Security was great, Rooms were clean
I needed an iron and the staff spent more than an hour looking for it when it was in a room just 2 doors away from mine! I was late for my friends wedding and i was to drive the bride! The next morning i was brought an iron written"out of order,please don't use" We were served stale bread after requesting for brown bread which was not on the breakfast table.
The balcony wasn't swept in weeks. Broke blinds in the bathroom. Broken\splintered headboard. No overhead lights in the room only free standing units which you have to search for in the dark. The pork and beef sausages served with breakfast is inedible. Best to avoid this hotel .
Nothing in particular
Breakfast not included
The room was awesome
Replacement of coffee and tea and milk in room
- staff at reception -getting woken up 2 times(1.30am and 4.20am) - shower was blocked at 11.30pm and took over 30min to fix
Staff were friendly and accommodating.
Road noise in rooms facing the main road.
OVER PRICED BREAKFAST WAS TERRIBLE LIFTS NOT WORKING NO WIFI IN ROOMS REQUESTED TWIN ROOM BUT GOT DOUBLE BED. WE WERE TWO GUYS
It's situated in cbd, very close to where my business was. The staff was very good
There were no enough blankets.
It was very noisy being across the police station. Staff not friendly. We had to ask for an upgrade as the room we paid for was very small. I thought for the price it would be better.
Effective heating system
Light breakfast not inclusive
Staff were helpful lift should be working
Broken lift would not stop on 1st floor
No internet in room.
It had nice comfi beds and dstv.
Reception didn't make us feel welcome, kettle wasn't working in room. No shower, only a bath. Bath still had hairs in and wasn't cleaned proper. Ontop of all of this my credit card details were used fraudulently to book a flight for someone the next day. The only people who had manual details of my credit card was hotel imperial!! I'm still pending investigation and am still waiting for protea hotels to call me back with regards to this incident. Its 2 days and no response yet!
Clean, comfortable family suite Fresh linen& towels Good food
The staff are not very professional The reception The location Lack of entertainment facilities e.g. Pool, kid's facilities
The fact that we could get a booking on the 11th hour.
Sink outside the bathroom, stuffy, curtains obstruct the aircon, the other room where our cousin slept had squeaky floors. And please change the carpet, it's old!
The food was not very good and extremely expensive!
Efficient service :)
Please start serving breakfast a little earlier. 7am is a little late, we had to leave without it :(
The staff was helpful in accomodating us
The houskeeping were not up to standerd. No extra pillows, etc like stated in the brochure. No batteries in remote control of tv, bulb in one of the bedlamps did not work,and no 'do not disturb sign'. We stayed 2 nights, and I left a note, "please replace bulb and give us a 'do not disturb' sign," well, it was not done
Our room smelled of smoke. Smokers shouldn't be smoking in the rooms if they are, the rooms need to be cleaned to remove the odor
Big room and staff very friendly and welcoming too.
Noise of cars and people passing outside. Poor lights inside the room.
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