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Newest reviews for Protea Hotel Tyger Valley

  • Marianne
      South Africa
    August 24, 2014

    The hotel is very conveniently located for business at, for example, Karl Bremer Hospital. Room very comfortable and in better weather I am sure the view will be spectacular. It was overcast and raining when I was there. Friendly attendant at gate.

    The little step in front of the room. There is a sign warning the person entering though.


  • Anonymous
      South Africa
    August 14, 2014

    Staff were slow and inflexible to change booking, costing me money.


  • Theunis
      South Africa
    July 2, 2014

    The view. The hospitality

    The cars at night


  • Percy
      South Africa
    July 1, 2014

    The good..... I loved the clean room, the service from the moment we walked in. We were treated like king and queen. Everything was absolutely functional and in it's place

    The Bad.........Although I booked a room for two people, your reservation indicated a single person. Although a double room -1 piece of coconut ice. Did we have to share it? As a guest we received a bottle of mineral water. So I had to book in everyday to receive a bottle of water. I stayed with you 3 days - I felt you could have gone the extra mile by supplying the bottle of water daily. The ugly....... I did not feel safe at your hotel. I was not asked to sign n at the gate. My car's registration number was never recorded. could come and go as I please. Never been checked. The only time we were checked, was when we booked out. A different guard on duty


  • Craig
      South Africa
    June 23, 2014

    Location Bar atmosphere

    Air conditioner not working Long wait for meals, bills etc Waiter forgets about you


  • Zaakiyah
      South Africa
    June 12, 2014

    I like the location of the hotel and well as the whole set it was very nice .

    I Think that an extra blanket should be kept in the room for those cold nights that Cape Town experiences . Not everyone prefers to sleep with the Aircon On . I think that the hotel should serve complimentary Coffee in the reception area so as you check out you can just grab a cup . Its all about convenience .


  • Dylan
      South Africa
    June 3, 2014

    Wish we could have stayed longer, next time :)


  • Antoinette
      South Africa
    May 12, 2014

    The staff is very friendly and helpfull. Very easy to find the hotel. Fantastic view.

    The rooms on the road could be noisy at night if you open the windows. But their is an airconditioner if you prefer.


  • Carly
      South Africa
    March 6, 2014

    Overpriced breakfast Poor Service Noise outside room


  • Audrey
      South Africa
    February 24, 2014

    The view is excellent.

    The safe in our room did not work. We did phone for someone to come fix it, but they never came. The milk sachets in the room were old and some had curdled. Outside our room was not very clean at all times.


  • Willem
      South Africa
    February 11, 2014


    Uncomfortable beds, very ugly bathroom, carpet full of burns


  • Anonymous
    February 7, 2014

    Services especially the waiters (e.g., Kenny) at the hotel restaurant are good and friendly. The bed material is good.

    The location is not near the airport as much as we expected. The room is close to the highway which is very noisy and disturbing our sleep at night. It is not convenient for ones who want to shop or eat out without cars. The front staff is not friendly. Overall, the prices are too high compared to the location and coonvenience.


  • Brad
      South Africa
    February 2, 2014

    The hotel reception and breakfast area very dated


  • Mare
      South Africa
    January 29, 2014

    The white bedding looked fresh and clean

    Carpets very old and worn out. Room and bathrooms in desperate need for makeover. Booked online but had no booking with them even after showing my ref number and printed copy. Reception told me that. That it's no good booking thru


  • Fahmeeda
      South Africa
    January 7, 2014

    the space of the bedrooms and also the cleaning staff are very friendly,pool area was relaxing. the rooms are also very clean it gives you that relaxing atmosphere.

    the reception staff, feel that they are very inexperienced and also have no people skills,we waited a hour to check in after check in time and when we needed something in the room we waited forever instead we asked the cleaning staff and they were more helpful.


  • Kerrin
      South Africa
    December 22, 2013

    The hotel is literally RIGHT on the freeway, which made for an extremely nosy night. Despite being a corporate traveller, with prepaid accommodation, the Receptionist insisted that I needed to pay for the accommodation on checkout, which then needed to be refunded.


  • Barney
      South Africa
    November 7, 2013

    Amazing rooms, very secure.

    The staff more especially the coldness I received upon signing in. First impression always lasts forever and didn't endure that.


  • Regina
    November 2, 2013

    The comfort.I like the bed, the pillows, the towels.everything in the room , the dvd in the room.staff very friendly.

    Room service.I order a sandwich and after a long wait enquire , just to be told they dont have tuna


  • Anonymous
      South Africa
    October 20, 2013

    Bed and pillows were comfortable.

    The traffic noise from the highway and the food I ordered from the room service menu.


  • Anonymous
      South Africa
    October 15, 2013

    Close to the airport

    The room was very poor. There was a funny smell in the room. the carpet was torn between the beds. The room and the bathroom don't fit a 3 star hotel. the shower curtain in the bathroom is disgusting. It was supposed to be a romantic weekend. 2 double beds for a couple on a romantic weekend??? My stay was very disappointing. Not value for money. The Protea Hotel Durbanville is far more better for only R100 per room per night extra.


  • Leana
      South Africa
    September 16, 2013

    the friendly staff and the size of the hotel room. Also that the rooms have entrace from outside and not long coridors to walk down.

    I thought the dinner and breakfast was overpriced. I also waited both mornings for the serving bowls to be filled with bacon and sausages. The bowls were not filled up timeously


  • Hermiend
      South Africa
    September 2, 2013

    The staff are excellent. What we asked for was provided and with a smile and staff went the extra mile to make our stay an unforgettable one. It was such a nice experience. We had great fun.

    The weather was really bad and due to the fact that I did not have a car I had to walk to my room which was quite a distance from the reception and doing so in the rain and the muddy paths was not a lekker expedrience.


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