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corner of Palm and Centenary Boulevards, Umhlanga Ridge, Umhlanga, 4001 Durban – Show map
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31 verified reviews
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Protea Hotel Umhlanga Ridge's staff speak: English
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Outdoor Pool, Grounds, Terrace
Fitness Center, Spa
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! All children from 0 to 2 year stay free of charge in a crib.
Free! All children from 3 to 12 year stay free of charge for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Protea Hotel Umhlanga Ridge accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 31 reviews
Value for money
Show reviews from:
Within 2.5 kilometres from the beach, this guesthouse offers an outdoor pool, sun terrace and garden. Free WiFi is offered and a 5-minute drive from the Gateway Theatre of Shopping.
Score from 1 review Exceptional
In Umhlanga Ridge, just 437 yards from Gateway Theatre of Shopping, this hotel features Indian Ocean views from its outdoor pool deck. La Lucia Ridge offices are a 2 minute drive away.
Score from 506 reviews Very good
Overlooking Durban Bay and the yacht harbor, this hotel features spacious and air conditioned rooms with a private balcony.
Score from 360 reviews Good
This ultramodern hotel is situated in the center of Palm Boulevard, right across from the Gateway Theatre of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just one mile away.
Score from 135 reviews Very good
Location it's easy accessible and the fact it's nearer to airport. Service is prompt.
That there is time frame for opening the bar. Would have loved to have breakfast with champagne and hubby with his beer.
Great location, nice shower
Noisy cleaning staff who were on the floor the entire day
I like the room, it was beautiful especially the bath room
The fact that my card was debited before arrival.
The female receptionist was very helpful when our room wasn't ready on time.
The wait for the room. The fact that breakfast wasn't included in the rate. No bath Broken remote control for tv No new towels on second day
Bad bad service due to training
friendly and passionate staff.....the location is just perfect
the meal costs
The location and the layout of the 2 bedroom apartment was spacious and very convenient for a family.
The balcony rails should could be a hazard to little children if ever left unsupervised.
Convenient location, proximity to mall and beach and restaurants
Windows dod not close well. Wear and tear of curtains. Mould in shower room. An extractor fan in bathroom shower area would have helped
To be honest nothing we stayed only because we booked the family and we chose the non cancellation option, since we didn't know.
Over the Internet the photos are nice and the rooms are appetizing. The flooring didn't do it for me.
Location near shopping centre and most of the staff being helpful
Unsatisfactory handling of a situation when not given replacement towels and lack of communication regarding breakfast andayments for it.
I like the patiece of sino..willing to help at all times
The cost price of breakfast is very high
Location and proximity to the shopping mall
Small rooms, the bathroom doors in the 2 bedroom family room don't offer privacy and the 2 nd bedroom is a hole not a room. Felt cheated.
Friendly service staff
The fact that is so close to The Gateway.
The noise from our room 549 was very bad. Next time we will ask for a Room on the other side.
1. Sliding door did not work when I arrived. 2. First my room was not cleaned and had to call reception for fresh bathroom facilities
Location for the was excellent the accomodation was okay .Food was okay.
Your booking online confuses a lot .When you google Umhlanga ridge website comes out with available rooms you follow the information do a booking .On confirming the booking by calling your hotel you are told you didnt book with us and according to us we are fully booked.I personally experienced this and my booking was a mess.One other frustarting thing is my children were given a room with keys that didnot work properly to the extent that everytime we wanted to go into the room we had to go down to reception to request someone to open.On top of all this I couldnt use my protea card.I was not very happy.
Great location for business and restaurants.
No towels on arrival. Lifts not working
the friendly staff, walk about to food outlets after business offerred a relaxing place to be.
i specifically requested a double only to be offered two singles put next to each other!!!!
Hotel very convenient - a lot of facilities around
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