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Newest reviews for Protea Hotel Willow Lake

  • Jose
      South Africa
    August 31, 2014

    Rooms were modern, neat and comfortable

    Shower had very little pressure. Room service menu was poor and quality of food was not good at all. Expensive for what was given


  • Darren
      South Africa
    August 5, 2014

    The special touch for our anniversary - thank you

    Room was right above the restaurant, so you heard the noisy throughtout all meals


  • Anonymous
      South Africa
    May 14, 2014


    No room service after 22h00 - not even water! Bathroom is in the same room as the bed - no privacy.


  • Jennifer
      South Africa
    April 29, 2014

    Our room overlooking the zoo and waking up to the sounds of lions roaring .

    No family rooms and a shabby chest of drawers in our room


  • Daleen
      South Africa
    February 14, 2014



  • Des
      South Africa
    January 6, 2014

    my husband is in a wheelchair, the room we were in is supposedly disable freindly, but he found the room to be small, and not much room around the bottom of the bed. he is also not a shower person and would have preferred a bath.


  • Anonymous
      South Africa
    December 25, 2013

    The Zoo next door.

    The worse food ever, they need to hire a chef and not cooks . There had no sea food, nor a kids friendly place.


  • Patrick
    December 8, 2013

    Nice room. Cleanliness was good and location was good - within the grounds of the zoo, but also close to the centre of town. Nice breakfast in the morning.

    Staff in the restaurant weren't very attentive. The menu was also quite limited.


  • Nozizwe
      South Africa
    October 30, 2013

    Good service and friendly people

    I prefer the rooms which is on the upper rooms not where we slept the last time.


  • Tebogo
    October 2, 2013

    I'm happy with everything.

    they need to buy new towels the current are old though clean.


  • Farouk
      South Africa
    July 27, 2013

    Staff were friendly. Clean, helpful,

    I left a book behind and when came back later to collect, I was told there wasn't a book behind


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