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Portswood Close, Portswood Ridge, V&A Waterfront, 8001 Cape Town, South Africa – Show map
Excellent location – rated 9.6/10! (score from 102 reviews)
Rated by guests after their stay at Queen Victoria Hotel.
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102 verified reviews
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Queen Victoria Hotel's staff speaks: English
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Outdoor Pool (all year), Grounds
Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Spa, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
2:00 PM - 12:00 AM
10:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 102 reviews
Value for money
Show reviews from:
Right on the V&A Waterfront, this 4-star hotel offers a walk-in wine cellar and a terrace with a bar. Rooms include LCD TVs and overlook the Alfred Basin or Table Mountain.
Score from 366 reviews Excellent
In the heart of Cape Town, Pepperclub Hotel and Spa offers suites with a private balcony and kitchen facilities. It features an outdoor infinity pool, spa center with a gym and a private movie...
Score from 136 reviews Good
Located 15 minutes’ walk from the Cape Town Stadium and Atlantic Ocean, Cheviot Place Guest House offers a garden, terrace and free WiFi. The V&A Waterfront is 2 km away.
Score from 67 reviews Wonderful
This luxury 5-star hotel is in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It has bright rooms with free capped Wi-Fi, a rooftop pool and gym.
Score from 790 reviews Excellent
The staff went out of their way to make sure that everything about the stay was wonderful. The car service is an excellent option and the availability of bikes is well worth using.
The welcome and the support, the friendliness of all the waiting staff in the restaurant and bar, the proximity to the Q&A Waterfront area, the unbelievably excellent a la carte food when we dined in the restaurant and the quiet, oh and the Spa.
Being challenged on walking through the Dock House to the pool.
Location Staff Breakfast Cleaning Everything..
Spotlessly clean throughout. Fabulous staff. Couldn't fault it. Would highly recommend but perhaps not for very young children.
Staff were very polite and helpful at all times, breakfasts excellent nd the one Dinner we had was very nice but on that occasion a little slow due a table of 16 being just in front of us .
I reported a tap leak to maid first day and still not fixed when I left, this leak if used quite severe and would have caused expensive damage!
The concierge went above the call of duty in his service to me over the time my nephew and I stayed. The staff and servers were very attentive. The breakfast buffet was delicious!
I use a rollator (a.k.a. walker on wheels) to get around so the suite was way too large for me. My nephew would of course disagree. In fact, I'm sure that my bachelor apartment here in Toronto could fit three times within the suite.
Very friendly staff , comfortable room, very good food, great location. Def recommend it
No pool, but use of pool in sister hotel next door
Extremely helpful and kind staff, good decor, spacious rooms, superb location, delicious cupcakes left by the bed , excellent breakfast ( taste and serving) , every moment of our stay.
Great location. Informative staff. Stunning rooms. Very clean. Hotel is discreet and perfect location if you want to be close to the waterfront. Lovely beds.
Although it was difficult to find, the location was perfect. lots to do in the area and a magnificent view of Table mountain from our room.
Be clear you are paying for the location of the hotel and possibly the view from your room. Don't expect too much else that justifies the price.
Being near to Waterfront
The curtains blocks out the daylight but is too far away from windows so the daylight comes out on the sides.
The location is very convenient.
Attention to detail of the room service staff was poor. There was no comfortable way of in room dining. Shower floor dangerously slippery. TV channels poor reception quality.
The location was amazing, right across the street from the waterfront.
Upgrade to Dock house provided nice if oddly designed room, excellent bed and general feeling of quality and luxury. Very pleasant gardens Very friendly staff
Service could be slow - once there was more than about 2 people at breakfast...I waited up to 30 minutes for food Bizarre arrangement where on Sunday morning in glorious sunshine the staff decided to mow the lawns making it very noisy and awkward to sit in the one outside area Wifi needed repeated restarting
Everything from a hearty breakfast, right to the friendly staff and ever so comfortable rooms.
Excellent location, very friendly staff and AMAZING restaurant! Excellent breakfast. The hotel is quite new and everything was very clean. Excellent choice and I would definitely book this hotel again.
The TV image and the channel choices were very limited, however it is a small detail for such a wonderful hotel.
The cosines and relax atmosphere. Very close to the best shopping centre.
Hard to tell.
location large rooms bathroom
limited nb of TV channels breakfast buffet , limited in choice
Staff, location, facilities, everything was great
Staff bent over backwards to help us and everything was perfect. They upgraded us to the presidential suite - which always helps! ;) That suite has to be the best room available in Cape Town - what a view of Table Mountain!!
Location, staff and value for money. Will visit this hotel again.
Initially a few issues, but resolved and a happy stay. They are really trying and it shows!
The staff were incredibly friendly and helpful and went out of their way for me, the decor of the rooms was beautiful and the bed was very comfortable. Good black out curtains. Breakfast was very good too. The location is fantastic- right by the V&A waterfront (2 minute walk) and close to the big bus tour start.
My deposit amount is not return to my account ...
very comfortable room. excellent breakfast.