Disappointed right after arrival when we were given the only room without direct mountain view even though we booked the largest room with the view on the first floor. Explanation was very vague. As a compensation we were given free internet voucher, however worked only one evening and expired (we stayed 4 nights), afterwards the "manager" did not care and recommended to call the internet provider. So we bought the new voucher by ourselves. We requested other room with the view on the ground floor which was finally generously provided, but it did not improve the overall impression the "manager" made.
It was little cold in the room, the heater was not sufficient.
Would come again but only because of the house itself and the view, definetely not because of the staff.
Wonderful view of Table Mountain, large terrace, tasty breakfast (however same every day), modern rooms, spacious shower with hot water and good pressure, safe.