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Royal Game Guest House42 Essenhout Street, 1390 Phalaborwa (Show map) Good, Score from 10 reviewsTucked away in a sub-tropical grounds in the town of Phalaborwa, this guesthouse is close to Kruger National Park, making it a great base for exploring the region. With Phalaborwa Gate only half a mile away, Royal Game Guest House is in a tranquil setting. Start the day with a swim in the outdoor pool or relax on the grounds area. Staff can arrange a rental car or prepare packed lunches. A shuttle service to the airport is also available upon request. The Hans Merensky Golf course is one mile away. In the evening, barbecue facilities ensure a memorable dinner experience outside. The traditional lapa is a great entertainment area. Hotel Rooms: 19
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Total Hotel Score:7.3
Based on 10 reviews Guest reviews are written by our customers after their stay at Royal Game Guest House. |
Score breakdown
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Score filter |
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Anonymous
South Africa
5
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Although the power problems were not your fault, it is most disappointing to arrive at your destination, to find that you don't have a booking after all / are over-booked, due to your power problems, you didn't have our booking, then need to be shipped off to another guest house, and then to have no hot water is most frustrating when you've paid the full rate.
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7.5 |
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Charmain
Morelata Park,
South Africa
5
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Friendliness & felt welcoming
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10 |
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Lizette
Allen Grove, Kempton Park,
South Africa
5
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Friendliness
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9.2 |
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Tullio
Edenvale,
South Africa
5
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The Receptionist was pleasant and helpfull. I will never again book at Royal Game. Couple of concernes are as follows: Room 14 Shower tap handle was loose ad kept on coming loose. Towels were clean but worn(old) and too small. Basin overflow was leaking. Bath coating was coming loose and had a chunk missing. The towns electricity was down from 10pm to 5am and accept that it was not the guest lodges fault. The rechargable lamps were not charged. I phoned reception desk to let them know but no answere. There was no effort in getting us at least a candle for some light while working. I contacted the owner on my cell and did not get much concern from her. I asked for candles. She sent the security with a lamp which left a gastly smell in my room from the fumes. Have they heard of a generator? Another gentleman in another room opposite the pool also complained and said never again will he book at Royal Game. I had to have a cold shower on the morning of the 20th. Strange that the basin had warm water (not hot) and not the shower. I could not believe this is a 4 star Guest house. The pool was dirty. I did bring a costume but did not use it for this specific reason. I did not even have breakfast as I just wanted to get out of there due to the bad experiances I had at "Royal" game guest house. Thanks Mr t Ravazzolo
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3.8 |
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Simona
Rome,
Italy
1
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La posizione, a due passi dal gate centrale del Kruger Park è fenomenale. In una zona dove la malaria è endemica mi aspettavo come minimo la presenza di zanzariera sul letto e alle finestre. La camera era invasa dalle zanzare. Per nostra fortuna avevamo con noi la nostra propria zanzariera (che consiglio a tutti I viaggiatori!!). La zona bagno, non è in alcun modo divisa dalla stanza da letto (non vi sono porte!) non concedendo alcuna intimità per I propri bisogni e la propria toiletta.
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5 |
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Anonymous
Italy
1
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Posizione ottima a poche centinaia di metri dall'ingresso Phalaborwa del parco Kruger.
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7.9 |
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Damien
COURBEVOIE,
France
1
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Le lit est extrêmement confortable. Idéal pour les voyageurs fatigués ! L'acompte de 225 Rand payé à l'avance (22 euros) m'a été débité par erreur une seconde fois une semaine après la nuit passée à l'hôtel. Tout est rentré dans l'ordre après quelques mails échangés, mais les rasions évoquées par l'hôtel pour se justifier de cette erreur m'ont semblé complètement farfelues. A se demander s'il ne s'agit pas d'une pratique courante de cet hôtel...
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5.8 |
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Sonia
LALLIO - BERGAMO,
Italy
1
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Posizione per entrata al kruger national park e ottima accoglienza
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9.2 |
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Fabrizio
LEINI (TORINO),
Italy
1
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Ottima la posizione molto vicino al gate phalaborwa del Kruger. Vicino a posti di ristoro
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7.9 |
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Christine
Saint Gilles les Bains,
Reunion
-4
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There are no comments available for this review
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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