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06 - 08 Palm Boulevard, New Town Centre, Umhlanga Ridge, Umhlanga, 4320 Durban – Show map
|Queen Studio - Disability Access/Non-Smoking|
|Studio (1 Adult)|
|Junior Suite (1 Adult)|
|Two-Bedroom Penthouse Apartment|
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153 properties in Durban
Including hotels, apartments, villas and more.
135 verified reviews
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Three Cities Royal Palm Gateway Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in some hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Three Cities Royal Palm Gateway Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 135 reviews
Value for money
Show reviews from:
The Urban Park Hotel and Spa is in Umhlanga Ridge, Umhlanga. Guests can enjoy a day of pampering at the Aqua Spa, or have a good work out at the fully equipped gym.
Score from 328 reviews Very good
In Umhlanga Ridge, just 437 yards from Gateway Theatre of Shopping, this hotel features Indian Ocean views from its outdoor pool deck. La Lucia Ridge offices are a 2 minute drive away.
Score from 508 reviews Very good
A rooftop pool is behind Gateway’s characteristic green ‘screen’ surrounding the front the building. This eco-friendly hotel is attached to the Gateway Theatre of Shopping.
Score from 185 reviews Very good
This 5-star hotel is located next to the International Convention Centre and half a mile from Durban’s beaches. It has an outdoor pool, a spa, a gym and 3 cocktail bars.
Score from 440 reviews Good
Check in, check out, friendliness and location. It is a really nice superb hotel. Keep it up.
Housekeeping cleaned the room extremely late until I made them aware of it.
Friendly and helpful staff. Restaurant food excellent for both dinner and breakfast. Room was spacious and tastefully decorated. We loved the outside private patio. Would definitely stay again.
Entrance is difficult to find and not well sign posted.
Room was awesome...bed comfy..the cleaning staff were efficient and thorough..bar and restuarant staff were just brilliant.
Didnt like the lack of security..access doors were often ajar so non-guests could access different levels. The parking was a bit tricky
very clean, for the porpuse of my visit it was outstanding location, very friendly staff.
Air conditioning wouldn't work, very hot at night time. almost everyday I had my sleep disturbed, bang in the door right next to my room (402), there is a main door to acess room 401 and 402 and every time they would open or close they would just have no consideration for people sleeping. very limited food options at the restaurant.
Service by staff
Quite / clean/ spaceses rooms
Staff not friendly
Everything was great
If you have business nearby, it is good because it is located near Gateway Mall.
Furniture need to be renewed. Check out at 10:00 AM is too early.
The location of this hotel is great for restaurants and shopping. Walk everywhere. If you're here for the beach though, you'll need to drive 5min.
The facilities are not well cleaned and maintained. Elevators are grimy. In a few years the beautiful rooms will be completely run down. The lobby area is also quite dark.
location and rooms
Service and variety in diningroom not to standard for 4 star hotel
Spacious apartment,nice bedrooms and bathrooms,good location
Lack of glasses and cutlery in the kitchen.There was coffee mugs .The service at breakfast was not good.
Location and room
Since being there and booking a room again for December prices have doubled so I am now unable to book this hotel again
the space and luxury
Rooms and breakfast Receiption staff service
The rooms are comfortable .
Very noisy throughout the night .No information in the room.
the staff at reception were outstanding in that they were very accommodating to us They were highly efficient and friendly. My suite was awesome. Clean, neat, well organised.
The breakfast was terrible, egg took forever, so the rest of my food was cold, and toast was cold by the time I got it. Didn't enjoy the breakfast.
Breakfast the room
It wasnt a double bed, it was 2 singles. I am 2m tall so I didn't sleep very well'. My car parked on the street
Thank you, very good and we had a great meal at Dish
Room dirty Bathroom mouldy Rooms badly allocated to us as family split
hospitality cortesy of staff clean quality vs price
Stay was great
TV channel were very limited
Everything, from the moment we arrived everything was spot on. When booking, we added a note to say we needed a cot for the room, when we arrived it was in the room all set up and ready, this was not the case with other 5 star hotels we've stayed at. The staff were excellent, very friendly. The Suite was beautiful and very comfortable.
The facilities for tea and coffee making in the room were limited to one cup each, literally with one milk each and one sugar sachet each, not suitably replenished the following day either. I'm sure if we'd asked for more they would have provided, so not a big issue really.
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