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Newest reviews for Sante Hotel & Spa

  • Michelle
      South Africa
    July 30, 2014

    Loved every minute. The staff are so friendly, helpful and welcoming. The spa is beautiful and relaxing and offers amazing therapists who give excellent treatments. We felt so welcome and at home and it was a truly tranquil and relaxing experience. The place itself is magnificent and I cannot wait to return.

    The wifi and cellphone coverage isn't very good which was quite frustrating and I think this should be addressed.

    10

  • Anonymous
      South Africa
    July 8, 2014

    The staff were very friendly, especially Oscar, who worked at the bar. The food was excellent and the spa was very well serviced. The location is spectacular.

    The room was quite shabby and dirty, and seemed in need of a face-lift. There was only a light curtain against the window of Spa Suite that my daughter and I were given. As a result, the room was very light owing to an outside light that shone through all night. This made it difficult to sleep. The indoor pool and Jacuzzi were very cold (we were told that a pipe had broken the day we arrived), and the safe in the room did not work. This necessitated leaving all of our valuables at the reception, which was very inconvenient. The lack of attention to detail was disappointing. Even though the hotel was not fully booked (being mid-winter), problems of this type are inexcusable for a resort of this quality (and price). Another problem was the repetitive background music, which became very annoying after two days. Greater diversity is needed.

    7.9

  • Anonymous
      Switzerland
    December 9, 2013

    Amazing Location, fireplaces, large rooms, SPA

    It needs some TLC, in some areas dirty and not well maintained, balcony of rooms very dirty

    6.7

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