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20 West Road South, 2146 Johannesburg, South Africa – Show map
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186 verified reviews
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The Capital 20 West's staff speaks: English
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Outdoor Pool (all year), Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:30 PM
2:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 3 years stays free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 186 reviews
Value for money
Show reviews from:
Andries at reception was very professional, friendly and made me feel welcome
The restaurant staff service was not to standard. I had long periods of wait and eventually after a very long wait went and requested my bill myself.
We enjoyed the breakfast service too. The room was also stylish
The bathroom tubs and floors full of dust
Very friendly staff. Restaurant is pretty good as well and decently priced. The bar has an excellent selection of drinks and a good wine range. They make really good cappuccino.
Standard rooms are not sound proof so I could hear as people walked or dragged their suitcases on the corridor.
I loved receiving an upgrade
I did not like being mistaken for a thief. Apparently a TV went missing in a room I was occupying. I received a call relating to that incident. My advice to the management is that the cleaners must be tasked to verify room assets before the next occupant arrives in the room.
The location, the gym and the hotel premises that are well-kept.
There was a lot of noise at night. I think it was either from the reception team or from the restaurant team when they closed down - late at night after 23h00. It interfered with my sleeping.
Friendly and professional service from all staff encountered. A well run establishment and will definitely use again in future.
location - central and accessible to main highway and roads quality - good venue, rooms, quality of bedding safety - access to site and to room very secure
limited meal options in terms of price range available
Apartment condition & cleanliness
Welcoming and booking in at a reception was unnecessary long
Excellent hospitality. Good staff. Nice people.
I loved everything. No dislike
front desk should have a human face attitude is only about money
House keepers are noisy on d mornings discrimination bw blacks and whites is obvious and disgraceful
Excellent facilities, great foods, top class security, warm & helpful staff
Very poor service
Pure classy hotel
Very nice place to stay and would definitely stay when in joburg again
very clean, comfortable design, good gym
1. could hear other voice from next room. 2. quality of breakfast need to be improved, too salty, not fresh. 3.smell from the AC system like stay in kichen, but only the first night problem, maybe fixed the other day.
The Gym & the swimming pool.
All noted by me was okay
The room was of high standard, modern and very clean. The shower worked well, very comfortable. Nice room, complimentary coffee and tea in the room.
The reception ordered a transport for me from the airport to the hotel which I assumed was complimentary but I was charged R400 or R450. Standard rooms have a window which is facing the internal corridor resulting in window being closed with shades to obscure others looking into your bedroom. It is good place to stay in Johannesburg if you don't mind having no window and don't use their transport from the airport but only from and to Gautrain station as only that transfer is complimentary.
i complained about ants in the room and nobody attended to the problem. this is unacceptable. i requested a refund as i had a terrible sleep.a call from the GM will be appreciated as i am a regular guest. shiraz akoo 0825786055
Fully furnished, shuttle service, restuarant, self catering, luxury apartment for hosting guests
Hotel is good, employees are friendly and nice environment.
They charged me wrongly and 1 month before my arrival resulting in an earlier payment of bills. Additionally the refunding is not yet realized.
Anyone who has had dealings with LLewellen will know what it means to "bend over backwards" to help a guest.
The staff went out of their way to help us when we had a late departure day. Shuttle service was polite and obliging. Restaurant was good and value for money. I will use this facility again.
Staff friendly, great location!
Adjoining apartment was noisy and cooked smelly food that came through the interior adjoining door
The quality of your furniture and cleanliness
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