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20 West Road South, 2146 Johannesburg, South Africa – Show map
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211 verified reviews
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The Capital 20 West's staff speaks: English
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Outdoor Pool (all year), Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:30 PM
2:00 AM - 10:00 AM
Children and Extra Beds
All children are welcome.
One child from 0 to 3 years stays free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 211 reviews
Value for money
Show reviews from:
The friendly and professional service received from ALL employees. Excellent facilities.
Shuttle provided to mandela square..
The breakfast was good..but should vary its meal every morning..
Personal attention is the hallmark of great hotels
Enjoyed the pool, gym and dining area. Building is new and clean and I like the idea that look and feel looks like high-end apartment block.
Very noisy in small one bed units. VERY!! I'm in Joburg all the time and with my budget I can only afford those shared units. If someone in room next to me I will almost always complain about noise.
Warm welcome by staff and management, they exercise good care for guests. Restaurant staff and management of restaurant were really sweet.
Rooms not properly serviced when you stay more than one night.
The staff were really helpful
Place gives a very corporate vibe needs to be more welcoming and warm
Surprisingly affordable despite location and facilities Breakfast was superb Clean rooms with modern finishes Appreciated the welcome pack - quite an unique touch
Wifi didn't work - should have included log-in details in welcome letter Room was above a room that was quiet noisy in terms of a squeaky front door
Nothing everything was perfect professional and classy
Cleanliness and view of the place
I wasn't aware that breakfast was not included in the package and as a result had to spend more that I anticipated. No one alerted me to this fact when I was checking.
The style and comfort of the hotel is outstanding with all modern conveniences.
The check out time of 10 am is a little early.
The lack of intrusion and disturbance by cleaning staff. Wifi is great
The couches need a clean. Had some unpleasant odour
Location, security and allfacilities within the hotel
The staff and its attitude
Andries at reception was very professional, friendly and made me feel welcome
The restaurant staff service was not to standard. I had long periods of wait and eventually after a very long wait went and requested my bill myself.
We enjoyed the breakfast service too. The room was also stylish
The bathroom tubs and floors full of dust
Very friendly staff. Restaurant is pretty good as well and decently priced. The bar has an excellent selection of drinks and a good wine range. They make really good cappuccino.
Standard rooms are not sound proof so I could hear as people walked or dragged their suitcases on the corridor.
I loved receiving an upgrade
I did not like being mistaken for a thief. Apparently a TV went missing in a room I was occupying. I received a call relating to that incident. My advice to the management is that the cleaners must be tasked to verify room assets before the next occupant arrives in the room.
The location, the gym and the hotel premises that are well-kept.
There was a lot of noise at night. I think it was either from the reception team or from the restaurant team when they closed down - late at night after 23h00. It interfered with my sleeping.
Friendly and professional service from all staff encountered. A well run establishment and will definitely use again in future.
location - central and accessible to main highway and roads quality - good venue, rooms, quality of bedding safety - access to site and to room very secure
limited meal options in terms of price range available
Apartment condition & cleanliness
Welcoming and booking in at a reception was unnecessary long
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