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Property Highlights

Places of Interest:

Sandton Convention Centre (0.1 miles) Nelson Mandela Square (0.1 miles)
Show map The Michelangelo Hotel

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Newest reviews for The Michelangelo Hotel

  • Frances
      United States of America
    August 22, 2014

    The location and facilities were excellent including food and beverages. Very nice staff and very helpful as well.

    10

  • Qasim
      Saudi Arabia
    August 21, 2014

    Breakfast

    Carpet

    7.9

  • Riana
      South Africa
    August 15, 2014

    THE ROOMS, BREAKFAST, EVERYTHING VERY GOOD

    9.2

  • Paul
      Tanzania
    August 3, 2014

    Room Cleaner are very friendly

    Breakfast was not a Buffet one!

    8.3

  • Manuel
      Mozambique
    July 22, 2014

    To come baCK

    8.3

  • Doudou
      Uganda
    July 22, 2014

    Every thing about the hotel. Just great. Keep it up!!!

    10

  • Christelle
      South Africa
    July 20, 2014

    reasonably comfortable

    not a 5 star facility

    6.3

  • Jan
      Ghana
    July 14, 2014

    Room service can make off the menu items late at night, such as waffles and ice cream. reception is excellent. food quality is divine. staff is friendly and make an effort to call you by your name. location is perfect and you do not need to drive for shopping. top management is approachable and gives the best service. security is impeccable.

    Mini bar is over stocked with everything, instead of asking what you like to have in it. service in the smoking launch is slow and you need to ask for service.

    9.2

  • Gary
      South Africa
    July 9, 2014

    The training and friendliness of staff from the doorman, to porters, chambermaids etc. was excellent, except for breakfast under complaints

    The only complaint. The service at breakfast was non existent. We had to signal to waiters, for first cup of coffee, to order hot meal, and for second cup of coffee. And getting their attention was not easy.

    9.2

  • Oyefunke
      Nigeria
    July 7, 2014

    Peaceful and comfortable within

    Nothing

    8.8

  • Susi
      Mozambique
    June 26, 2014

    Location

    Everything is good

    7.9

  • Nasreen
      South Africa
    June 24, 2014

    Loved the breakfast.Friendly staff.location good. Easy access to station and mall.Turndown service.

    The reservations people do not follow instructions when specific requests are made. Would not rate the quality of service as 5*

    7.5

  • Alihamood
      South Africa
    June 18, 2014

    Clianliness of the facility and some friendliness of some staff

    Poor customer service at the room level and fair service at the restaurant

    6.3

  • Sheila
      Mauritius
    June 11, 2014

    The staff were very helpful. Very comfortable beds with clean fresh linen everyday.Location to shopping was great lots of restaurants as well .

    10

  • Adrian
      United Kingdom
    June 10, 2014

    Facilities were excellent and staff very friendly and helpful

    10

  • Vernon
      South Africa
    June 10, 2014

    Room service was very poor, ordering over the phone I had to do three times!

    5.8

  • Dakalo
      South Africa
    June 5, 2014

    Location hard to beat . U can walk. Right into the centre . Transport department very good and efficient . Staff well nice and polite .

    Rates are on the heavy side .

    8.8

  • Ghali
      Nigeria
    June 3, 2014

    hospitality of the staffs and the hotel environment.

    nothing

    10

  • Damian
      Zambia
    June 3, 2014

    Great Location, helpful staff- great breakfast buffet.

    Mould growing in shower, and duvets too thick / hot

    5.8

  • John
      United States of America
    June 2, 2014

    The location was great. Close to the train station, restaurants and shopping. I liked the style and theme of the hotel.

    Over the course of 10 days and 2 different rooms I killed 3 roaches.

    7.9

  • Joao
      Angola
    May 31, 2014

    location

    possibly excessive sympathy from staff, somehow artificial strong bad taste and kitsch décor poor materials quality, not suitable for a pretended 5-star hotel

    5.4

  • Mahmud
      Nigeria
    May 22, 2014

    The twice daily house keeping Location to the Mall The Ambience of the Hotel

    The billing procedure with regards use of Debit cards, the pre authorisation debits d account and makes check out cumbersome especially when the amount pre authorised is more than what the guest has spent at the hotel

    8.8

  • Isabel
      Nigeria
    April 23, 2014

    We were upgraded and got a deluxe room and a suite The breakfast was outstanding Staff were very friendly.

    reception could not find our booking at first and we had to wait to check in, they could not find the pre-payment at first and we had to wait for a long time to settle our accounts They did not add more towels/robes/water/snacks to the standard two as we were three per room The steam room was not working

    9.2

  • Anonymous
      South Africa
    April 15, 2014

    Near everyting I needed. Comfortable

    Air conditionning not working properly. Phone not working properly. Maintenance and reception not responding quickly.

    7.5

  • Nicholas
      Democratic Republic of the Congo
    April 5, 2014

    Excellent breakfast and generally pleasant staff......the location and decor make for unquestionably a very agreeable experience.

    The reception check-in on arrival was more condescending and officious than welcoming. While this was not the case on departure the first impression is so important ! Our room was also prepared for single occupancy on arrival instead of double...a strange oversight for this category of hotel !

    8.3

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