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250 Umhlanga Rocks Drive, Umhlanga Rocks, La Lucia, 4021 Durban – Show map
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151 properties in Durban
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152 verified reviews
They speak your language
Three Cities The Square Boutique Hotel and Spa's staff speaks: English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Airport Shuttle, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 10:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 152 reviews
Value for money
Show reviews from:
Just a 15-minute drive from King Shaka International Airport in La Mercy, this 4-star hotel offers rooms with free Wi-Fi and a flat-screen TV. Facilities include an outdoor pool and deck.
Score from 457 reviews Very good
The Urban Park Hotel and Spa is in Umhlanga Ridge, Umhlanga. Guests can enjoy a day of pampering at the Aqua Spa, or have a good work out at the fully equipped gym.
Score from 366 reviews Very good
In Umhlanga Ridge, just 437 yards from Gateway Theatre of Shopping, this hotel features Indian Ocean views from its outdoor pool deck. La Lucia Ridge offices are a 2 minute drive away.
Score from 526 reviews Very good
A rooftop pool is behind Gateway’s characteristic green ‘screen’ surrounding the front the building. This eco-friendly hotel is attached to the Gateway Theatre of Shopping.
Score from 195 reviews Very good
Great location and less noise around
Haven't came across something I didn't like during my stay
Small hotel Fast service Friendly Clean Good value for money breakfast Good free parking
Difficult to find Poor quality coffee quality in room
Staff were friendly. Hotel was clean and beautiful
We wanted to stay an extra day. The lady at the reception qouted us a lesser amount over the phone when we enquired but when we went to pay we paid R200.00 more compared to the amount over the phone.
By far the fasted check in I have made in a long time
Breakfast spread was ok but the menu selection is a but tedious and a buffet breakfast would have gone a long way
Shower in room 29 takes a long time for warm water and no pressure in water coming off the shower.
The extra length bed The clean room The letter on my table to welcome me personally The chocolates on my bed The shower nice and big Had dinner the evening at restaurant. Great food and great service.
The channels on the TV, please increase it. Could not listen to radio on TV Could not watch my favourite programmes
The room and a very comfortable bed.
Great Staff Great beds Clean rooms Letter with weather for next day personalized was so great Bed time chocolate Breakfast layout
Wall paper coming of the roof in room Green Mold on Shower roof
The staff was friendly and helpful.
I did not like the washmachine in the room.
The modern decor was refreshing, loved the complimentary pool, gym and steam room + sauna. It's close to Gateway and a stone's throw from the beach. The food at Cosmopolitan was the best we had throughout our stay in Umhlanga - it was far better than the extremely expensive cuisine at the Oyster Box Hotel
Housekeeping was not up to scratch. After our first nite, they did not make up the sleeper couch - we had to ask them to come make the bed. Next day for down turn, they made the bed but it was uncomfortable because they only put one of 2 layers - we had to call again. Next day, sleeper couch was not folder up again. On our last day we went to the beach in the afternoon, before we left for dinner we asked for housekeeping to attend to the bathroom - bathroom was cleaned, but a basin where we soaked our swimsuits was left full of sand :( so we had to call housekeeping again. The inconsistent housekeeping service left a sour taste in my mouth
Comfortable bed! Warm calm interior. Easy access from parking to room.
Small maintenance issues for example shower door not closing properly, bedside lamp broken and TV not correctly fitted to the wall. Parking after hours also problematic.
When I arrived they did not have my booking? They put me in a room right next to reception. I stayed there two nights based on a high rating on booking.com and was seriously disappointed. The cleaners were vacuuming outside my room at 6:45 on Sunday morning and 6:30 on the Monday. The hot breakfast was not good. They then even charged me the wrong rate when I left. This hotel claims to be a 4 star hotel, but I personally have stayed in better 2 or 1 star hotels. I was so disappointed and upset that I plan on boycotting the whole Three Cities chain. The rating above says 8.4 currently but I would not give is more than a 2 and that is being generous.
Staff were friendly and really helpful no matter what the request from the time of the booking to departure. The room is really comfortable and has decent space with all required amenities. The welcome notes and notes on the following days weather etc we're also great.
I loved the location on the Ridge at Umhlanga in close proximity to restaurants and live entertainment. The in house restaurant is also a great venue
Parking is awkward and not well signposted. The room safe did not work which was not great as I had a lot of electrical equipment to keep safe. The staff did offer for me to use their hotel safe though.
Rooms and restaurant food was great
Staff attention and service in restaurant and readiness for breakfast at 6:30am was very poor
The staff was very attentive and extremely accommodating. Our room was spacious which is great for a family with young children
The buffet area in the dining room was not very clean, there was a layer of dust on the shelf below the food.
not all tv channels worked bathroom was not properly stocked breakfast was horrible cleaning staff were loud
Everything was spoilt by the check out harassment.
That they literally chased me out at 10:01, telling me that the check out time was 10:00 and that I was late. Appalling!
Wonderfully clean linen Stylish bath and shower with good water pressure Awesome stay.
The room was excellent...
We thoroughly enjoyed the hospitality of your staff... the rooms were perfect for a family with young children and organisation amazing
There is nothing we didn't like.. can only suggest shower caps in rooms and waters along with kiddies channels on DSTV and more movie channels.
I felt for a 4 star hotel it came very short of giving me value for money. I dont feel it should have a 4 star rating. On the Saturday I booked in there was a childrens party at the pool so we were unable to use the pool. There were also no services ie to order coffee, or tables to sit at at the pool. The sugar was wet, there was no super sport 1 channel and the CNN channel was on the disney channel. There was no music channel to listen to. Soap and shampoo was only enough for one person. The sound was very poor on all chanels even at 100% volume. The writing paper was inadequate and the quality was poor ie a few pieces of note pad. The price for bottled water was exorbitant ie R17.00 per 50ml. The fridge was not cold enough. There was no dimmer on the main lights. Overall I feel this Hotel is sub standard as a 4 star hotel.
My wife and I travelled from Ireland to visit family and after 2 nights had a minor problem with and mentioned it to the night staff - we were immediately moved to larger superior room for the rest of our stay. Reka the manager personally saw that we were comfortable and satisfied. Staff were always very helpful and made our 2 week stay very enjoyable
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