The Village Lodge  

The thai restaurant soho below (separate from the hotel though) is really good.

What did I like?? I had the worst time in my life!!! I stayed here before and then it was great, but now it was really the "hotel from hell"! This is a list of things that were not working: 1. Pool out of order (no notification upfront) 2. Skybar & terrace closed off (no notification upfront) 3. Wifi (has only worked for a while from Sunday-afternoon till Monday-morning, stopped again after that) 4. TV (no DSTV or any channels really) 5. Fridge (not cooling) 6. Stairs were not lighted and partly broken 7. Big bugs in the bathroom – several times also after spraying and cleaning 8. No phone (phones are mandatory in hotel in RSA) to call reception 9. No hot breakfast (eggs, as used to be) and broken toaster On the last day I fled the hotel at 6AM due to another big bug (hybrid form between millipede and spider) and the fact that the wifi could not connect to the internet at all. I have never had such a bad experience in my life. Several times I gave the staff the chance to fix things, which were promised but never happened. The most annoying bit is that I was asked when checking in to pay the outstanding balance before all these things were revealed to me. In hindsight this felt like they were aware and were avoiding being not paid completely due to lack of facilities and service. Yesterday I spoke to one of their managers Gerhard van Zyl and requested either a partial refund of my 4,800 Rand paid (4 days stay incl the weekend) or a voucher for the future for a few nights free stay (when everything is working again). He had promised me to discuss it with the owners and feedback to my YESTERDAY before COB. I have not heard anything again and will now take legal action as the experience was incredibly bad.

The fact that we were well catered for! A big thank you to Martin for accommodating us and moving us to Loader Street!

Located in a safe part of town close to new redeveloped area and some bars and restaurants.

I was not able to open either one of my two suitcases in the room, it's that small! Basically just bed can be in the room. Wi-Fi was not working in the rooms at all. Although they advertized "free parking", that was not correct, there is "free" street parking, if/when you can find some.

Great staff. Very helpful. Nice bar on roof. Reception area decor very nice.

Rooms too small for price. Bathroom not comfortable and also too small. Breakfast selection not terrific. Restaurant too expensive. Overall, hotel over priced for value received.

It was a satisfying experience

Very nice rooftop Bar.

Very noisy room right under roof bar. No hair dryer facility anywhere near a mirror

The roof top pool and bar.. Very relaxing atmosphere with a great view of table mountain. It was a nice, friendly, intimate place to stay in a good location.

Very small rooms. The door to the room hits the bed - and we had to enter one at a time, and the lights in the bathroom didn't work.

Easy access to surrounding amenities if you have no trasnport

Great hospitality and nice atmosphere. Lovely roof-top pool and bar and perfect location in the Waterkant area.

Its pleasant location and layout with the roof bar and pool, plus the rates, make it attractive

Close to the shop,internment,easy access to all the major routes and very clean bedding.

The only problem it doesnt have reserved parking

Location

Room safes did not work and were not repaired on request