Urban Hip Hotels - ICON  

It reminded me off modern Hotels in the us. Very central, clean and easy to get there

Unit very nice , modern, spacious , clean and well placed, parking arrangement worked well

Booking was messed up , had to kick up a fuss to get it back partially to what was promiised in writing. Self catering unit with a very bad shortfall in utencills needed to self cater and to invite guests over for drinks or dinner . only two plates , two glasses , limited utencills no corkcrew etc. some of the units of friends I refered that also stayed over for the same weekend was not serviced . will not recommend to another travellor /friend again it is embaressing

Only the location and the room comfort

I waited almost an hour to get checked in....i was told my booking was not paid for on line....i had to pay again and got refunded day later when they realised it was there fault...staff attitude was poor and the check in counter system is horrible

The staff were very helpful. The basement parking was fantastic as we barely drove anywhere, could walk where we needed to go during the day. Decor in the unit was attractive, upmarket and comfortable, but we didn't really spend much time there at all. Tripadvisor had many comments re Karaoke Bar keeping guests awake at night, we didn't have any such problem. Slept like a baby. Block out on curtains was great.

The carpet in the one bedroom had huge dirty marks on it, it made the whole place look dirty and unhygienic, it actually had such an affect it would make me think twice before booking again. The duvets & covers were also flat and old, almost worn out. Not very appealing, but they were clean. Bathroom was stunning. We only checked in on Saturday, and the vida Cafe and Food Lovers Markets were closed the entire time we were there. I realise that its in the cbd and they cater to the working crowd. Fortunately we were going to the cticc, so it didn't really matter that much.

I liked location close to icc.nice apartments at the price of normal room in other hotels.one problem-on system our room supposed to be empty but somebody was living there-this is serious security problem and was mentioned before by another guest.

plenty: hygiene, parking, fittings, 1 bathroom for 2 bedrooms, staff helpfulness

Apartments have a modern design, are clean and functional; the building inside looks a little bit like a "prison", the pool is small,but you can refresh yourself; a supermarket and cafes are in the same building; the tourist area "waterfront" is just a 20 minutes walk from the building with security guards on its way

My credit card was charged twice, but the manager arranged the problem after consulting the bank

Booked and paid on 2011-Oct-20th last year for a Luxury Two-Bedroom Apartment for 3 days from 2012-Jan-5th to 8th. But suprisely only on my arrival at the hotel on the 5th Jan 2012. I was told by the hotel that they no longer have the Luxury two bedroom apartment. The only option is for me to take two Standard One-Bedroom to fit in my family (room 704 and 705). I arrived after 10pm so there is no other choice but to take the offer.I am very disappointed with the poor service of failing to inform me over two months before my check in date. Very bad hotel, will not consider again!

the location was fine and the stuff is very kind and helpful i would go there again

noisy if you open the window

Nicely located .all comforts.We enjoyed our stay

Swimming pool was not maintained well.Addition of a phone is required in the room as it was not possible to connect to reception and one had to go down 18 floors to get any clarification .

Location is great. Views are special. Convenient Vida Cafe and Fruit lovers market in the same building.

Dstv was not working. Aircon not working when we arrived but was fixed the next day. Rooms are exposed to that ridiculous karaoke bar that is up the road from the hotel. Why don't you lodge a formal complaint to get them sorted out?

room was not made up one day although the sign was put on the door