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Show map Three Cities Urban Park Hotel and Spa

Customers who viewed Three Cities Urban Park Hotel and Spa also viewed:

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Hilton Durban Hotel

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Newest reviews for Three Cities Urban Park Hotel and Spa

  • Mohamed
      South Africa
    September 16, 2014

    no serving dishes in kitchen...it sad cos I had to go and buy plates etc...u think dey will check it all out

    6.5

  • Anonymous
      United States of America
    September 12, 2014

    Very good spa. Nice to have parking included. For a family of four it was just great. Close enough to Durban center (Only a 15mn drive) and Umhlanga is the trendy place to be

    9.2

  • Busi
      Swaziland
    September 10, 2014

    great hotel with everything you need to relax and have fun, rooms are spacious and the location is perfect, not noisy. i love everything about this place.

    9.2

  • Anonymous
      South Africa
    September 9, 2014

    Everything was good.

    The pool is ice cold in winter and I think the Jacqui or steam bath should be available in stead for free. In summer the pool would be perfect or the pool should've heated in winter, correlation after a long trip from Gauteng.

    8.3

  • Yolande
      South Africa
    September 9, 2014

    Everything about the rooms

    Nothing

    9.2

  • Amith
      South Africa
    September 9, 2014

    Pool area, food

    Water spills over to floor from shower

    8.8

  • Romantha
      South Africa
    September 9, 2014

    A relaxing atmosphere, well kept clean rooms. Excellent Service.

    10

  • Mandla
      South Africa
    September 8, 2014

    I just loved everything about the hotel

    10

  • Di
      South Africa
    September 3, 2014

    Proximity to gateway. Modern new hotel. Good parking facilities.

    Poor booking system, they couldn't find our booking. Distance to sea. Rooms serviced too,late in day. Poor, inadequately stocked kitchens.

    6.3

  • Jacqueline
      South Africa
    September 2, 2014

    It was value fir money

    Guest noisy

    9.2

  • Waseem
      South Africa
    September 2, 2014

    The pool should be heated. Perhaps another lift for the hotel.

    9.6

  • Lesego
      South Africa
    September 2, 2014

    Value for money. Location Friendly staff

    Hard mattresses assembled as one bed. Drawers not opening properly.

    7.5

  • Trusha
      South Africa
    September 2, 2014

    Everything about the place was really nice, the next time we will stay for longer.

    We had to wait almost 45 minutes to check in as the rooms were not available.

    8.8

  • Nozuko
      South Africa
    September 2, 2014

    Location quite and perfect for a peace and quite weekend, away from Gateway rush n noise from the clubs around

    10

  • Anonymous
      South Africa
    August 29, 2014

    Cleanliness

    Hate the fact that I strictly asked for a room with a balcony and didn't get it. Instead got a noisey room right next door to the residential part of Urban Park. Theirs only one lift that takes extremely long to get.

    8.8

  • Anonymous
      South Africa
    August 28, 2014

    room size, bathroom, new and modern finishes

    matress was soft and springy, breakfast was average

    7.5

  • Mohamed
      South Africa
    August 28, 2014

    Base and matress very very bad in room 206.. Had a bad night....

    4.2

  • Sizakele
      South Africa
    August 26, 2014

    Everything was superb

    8.3

  • V
      South Africa
    August 26, 2014

    The bed was 2 single beds joined. Very uncomfortable for a couple.

    8.3

  • Celia
      South Africa
    August 25, 2014

    Spacious and very clean! Very nice and friendly staff! Worked for us.. Will go back!

    Limited cutlery and crockery Bath/ shower a mess.. Water all over!

    10

  • Jean
      United Kingdom
    August 25, 2014

    Closeness to Gateway and Umhlanga beach

    Room 106. There are problems with the bath/shower installation and design which results in shower water running on to the flooring. The room we were in had water under the floor boards which oozed through all the floor board joints. The staff offered us extra towels to place on the floor and mop up the water. We found this a most unsatisfactory arrangement. There was no natural light in the bedroom and lounge and the lights had to be on all the time. It was very depressing and felt like a dark dungeon. We requested to move rooms. The new room's bedroom window was blocked of natural light by outside shuttering. The Hotel's design is appalling. The worst Hotel/Self catering accommodation I have ever stayed in.

    7.1

  • Malebo
      South Africa
    August 25, 2014

    Apartment neat and utensils for cooking available.

    Cleaners neglect to clean the room when you wake up late( 11:00-12:00).

    7.9

  • Anonymous
      South Africa
    August 24, 2014

    View of the Porsche dealership. Request for additional towels was accommodated.

    No soft (feather down) pillows - terrible sleep. Back late from business meetings the whole day and there was no hot water at night!

    5

  • Amanda
      United Kingdom
    August 23, 2014

    As you park, you are surrounded by furniture found usually in the hotel lobby. This made it feel quite welcoming. The kitchenette was also well equipped with high quality goods.

    I did not like being checked in by someone talking on the phone. I also found the call at 8.15am to collect the iron we had asked to be collected the afternoon before, unnecessary. Also when I went downstairs to ask if it was possible to get some extra tea and milk the man laughed and said not now the housekeeping leave at 10. I must have looked shocked as he did finally agree to find me something - but overall not the best service. The fair rating was because they did allow us to get a room early.

    5.4

  • Mary
      South Africa
    August 22, 2014

    I liked the location and the environment

    10

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