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60 Meridian Drive, Umhlanga, 4000 Durban – Show map
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328 verified reviews
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Three Cities Urban Park Hotel and Spa's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year), Hot Spring Bath
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Laundry, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
2:00 PM - 12:00 AM
4:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 11 years are welcome.
All children or adults are charged 100 % of the room stay per night per person when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Three Cities Urban Park Hotel and Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 328 reviews
Value for money
Show reviews from:
no serving dishes in kitchen...it sad cos I had to go and buy plates etc...u think dey will check it all out
Very good spa. Nice to have parking included. For a family of four it was just great. Close enough to Durban center (Only a 15mn drive) and Umhlanga is the trendy place to be
great hotel with everything you need to relax and have fun, rooms are spacious and the location is perfect, not noisy. i love everything about this place.
Everything was good.
The pool is ice cold in winter and I think the Jacqui or steam bath should be available in stead for free. In summer the pool would be perfect or the pool should've heated in winter, correlation after a long trip from Gauteng.
Everything about the rooms
Pool area, food
Water spills over to floor from shower
A relaxing atmosphere, well kept clean rooms. Excellent Service.
I just loved everything about the hotel
Proximity to gateway. Modern new hotel. Good parking facilities.
Poor booking system, they couldn't find our booking. Distance to sea. Rooms serviced too,late in day. Poor, inadequately stocked kitchens.
It was value fir money
The pool should be heated. Perhaps another lift for the hotel.
Value for money. Location Friendly staff
Hard mattresses assembled as one bed. Drawers not opening properly.
Everything about the place was really nice, the next time we will stay for longer.
We had to wait almost 45 minutes to check in as the rooms were not available.
Location quite and perfect for a peace and quite weekend, away from Gateway rush n noise from the clubs around
Hate the fact that I strictly asked for a room with a balcony and didn't get it. Instead got a noisey room right next door to the residential part of Urban Park. Theirs only one lift that takes extremely long to get.
room size, bathroom, new and modern finishes
matress was soft and springy, breakfast was average
Base and matress very very bad in room 206.. Had a bad night....
Everything was superb
The bed was 2 single beds joined. Very uncomfortable for a couple.
Spacious and very clean! Very nice and friendly staff! Worked for us.. Will go back!
Limited cutlery and crockery Bath/ shower a mess.. Water all over!
Closeness to Gateway and Umhlanga beach
Room 106. There are problems with the bath/shower installation and design which results in shower water running on to the flooring. The room we were in had water under the floor boards which oozed through all the floor board joints. The staff offered us extra towels to place on the floor and mop up the water. We found this a most unsatisfactory arrangement. There was no natural light in the bedroom and lounge and the lights had to be on all the time. It was very depressing and felt like a dark dungeon. We requested to move rooms. The new room's bedroom window was blocked of natural light by outside shuttering. The Hotel's design is appalling. The worst Hotel/Self catering accommodation I have ever stayed in.
Apartment neat and utensils for cooking available.
Cleaners neglect to clean the room when you wake up late( 11:00-12:00).
View of the Porsche dealership. Request for additional towels was accommodated.
No soft (feather down) pillows - terrible sleep. Back late from business meetings the whole day and there was no hot water at night!
As you park, you are surrounded by furniture found usually in the hotel lobby. This made it feel quite welcoming. The kitchenette was also well equipped with high quality goods.
I did not like being checked in by someone talking on the phone. I also found the call at 8.15am to collect the iron we had asked to be collected the afternoon before, unnecessary. Also when I went downstairs to ask if it was possible to get some extra tea and milk the man laughed and said not now the housekeeping leave at 10. I must have looked shocked as he did finally agree to find me something - but overall not the best service. The fair rating was because they did allow us to get a room early.
I liked the location and the environment
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