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V&A Waterfront Pierhead, V&A Waterfront, 8001 Cape Town, South Africa – Show map
Excellent location – rated 9.7/10! (score from 310 reviews)
Rated by guests after their stay at Victoria & Alfred Hotel.
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310 verified reviews
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Victoria & Alfred Hotel's staff speaks: English
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Outdoor Pool (all year), Grounds
Golf Course (within 2 miles), Cycling, Sauna, Fitness Center, Spa, Massage, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 3 to 12 years is charged ZAR 805 per night in an extra bed.
One child from 13 to 18 years is charged ZAR 1095 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 310 reviews
Value for money
Show reviews from:
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Score from 258 reviews Excellent
On the V&A Waterfront, this chic hotel features free Wi-Fi and an outdoor swimming pool with a terrace. Guests can take advantage of 24-hour room service.
Score from 141 reviews Good
The chic and colorful Park Inn by Radisson Cape Town Newlands is within a quarter mile of the Sahara Park Newlands Rugby and Cricket Stadiums. Free Wi-Fi is available throughout the hotel.
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This hotel is at the gateway to the V&A Waterfront and located adjacent to the CTICC. Hotel guests can enjoy free Wi-Fi, free access to the Arabella Spa, and a free shuttle to the V&A Waterfront.
Score from 198 reviews Excellent
Breakfast was excellent location the best Was worried about room being noisy facing the piazzo but not an issue room no 218 Would definitely stay there again a 5 star experience
Unfortunately they could not get the air conditioner to work properly during our stay. Could not have twin beds
Our room was pretty spacious - and the view of Table Mountain from our window was fantastic! The atmosphere in and around the hotel was quite relaxed, and the staff were attentive. In the immediate area (The Waterfront) there are so many attractions, shopping areas, bars and restaurants - something for everyone. Absolutely loved it!
One tiny comment rather than critiscism - Reception was very busy when we checked-in (which was not a quick process) and it's a small foyer/reception area, so it felt a little bit cramped.
The Food was tasteless
One of the best located hotels in Cape Town (Views, Waterfront, Highways, Table Mountain, etc) and helpful staff.
Parking next to taxis.
Great location on the Waterfront development - shopping and entertainment and lots of restaurants. I had an 'attic' room which was lovely - clean and comfortable. I loved having breakfast right by the water and watching the boats. Staff were helpful and I booked a tour with the hotel which was excellent.
My room overlooked the Ferris wheel and on weekends it was noisy. One evening the elevator broke and I had to walk up to the third floor - might be good to have more than one elevator.
Location was amazing & close to red sight seeing bus. Most staff were lovely - occasionally breakfast staff were not engaging. Room fantastic - was concerned it was a loft room !
The door to my room wasn't secure - had to ask for it to be repaired Some staff weren't friendly - but on a whole fantastic Hotel
The hotel is near restaurants and shops, you can walk everywhere.
We ordered breakfast, after 45 minutes still no breakfast, and we still had a long way to drive. The toast was cold when the breakfast came, they brought us warm toast. The staff made excuses, I would have expexted some money back , at least half of the breakfast price, R190.00. But nothing!
Location and views excellent, room was very comfortable and spacious.
Service at breakfast was a bit on the slow side.
Location Fantastic Breakfast
The location, small size of hotel and our room
Occasional feeling at breakfast of being understaffed. People were helpful and tried hard but orders did go missing etc.
Location and staff service
Room 126 very noisy
This is the perfect location for a stay in Cape Town. Right on the waterfront, looking onto harbour and Table Mountain. Within very short walking distance of many restaurants, the ferries to Robben Island, the Acquarium etc. Comfortable quiet rooms, excellent buffet breakfast in splendid waterside room. Highly recommended.
Loved the space and the location
The location at the waterfront with plenty of shops and restaurants.
Bathroom tiles were cracked and looked very unhygienic.
5* star service at all times. Great location, friendly staff, professional awesome stay
We paid extra for a suite with a view of Table Mountain & the waterfront & the view was stunning....but the other issues we experienced meant we would book a different hotel on the waterfront on our next visit as this is not the only hotel with a fabulous view.
The room lighting was poor, there was a leak in the toilet that proved impossible to fix & meant we used the public facilities instead & the service in the restaurant was consistently haphazard & slow...luckily there was a great view to look at while waiting!
car park reception upon arrival, luxurious accommodation, friendly, helpful staff, huge variety at breakfast from muesli and joghurt, to oysters and champane
that we had to go home
The location was excellent, being in the middle of Cape Town Waterfront. Wish we could have stayed longer
Kindness and courtesy at customer desk to find some locations and for web chek in flight
Excessive time at reception for chek in The roof room very small
The view. The service. The helpfulness of most of the staff.
The construction. Not being advised of construction BEFORE arriving. And worst if all being ripped off by hotel policy on booking and payment. I booked in March and clearly stated that I wanted a child's bed in one room. I paid for (what I believed was) the full accommodation by EFT in May. When checking out I was advised that the cost of the child's bed had NOT been paid for in the EfT so I ended up with a local bill of R2550 more than I expected. I am still severely annoyed that this policy resulted in my having to make payment from unanticipated sources and I intend to complain directly to Newmarket Hotels
It was a great place to stay because of the location, views and the staff who made every effort to make guests feel welcome. Very pleased that I decided to stay at this hotel.
hotel decor is a little tatty, in need of revamp
Very friendly staff
Room a little bit claustrophobic
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