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221 Beach Road, Sea Point, 8005 Cape Town, South Africa – Show map
Excellent location – rated 9.1/10! (score from 81 reviews)
Rated by guests after their stay at Winchester Mansions Hotel.
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533 properties in Cape Town
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81 verified reviews
They speak your language!
Winchester Mansions Hotel's staff speaks: Dutch, French, English, German
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Cycling, Spa, Massage, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs ZAR 75 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning, Designated Smoking Area
Dutch, French, English, German
From 2:00 PM
Until 10:30 AM
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 6 years stays free of charge when using existing beds.
Up to two older children or adults are charged ZAR 195 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 81 reviews
Value for money
Show reviews from:
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Score from 304 reviews Excellent
the staff on reception were very helpful and friendly especially a lady called Linda who went the extra mile to make our stay a good as possible.
Excellent staff, fantastic location
We booked a Junior Modern Suite for my mom for her 50th birthday. She had a wonderful stay, and the staff and general services were fantastic. The location, the room and facilities, the restaurant and the spa all were excellent. Special mention must be made of Juanita Johnson, the sales coordinator who really went the extra mile to make her stay extra special. Absolutely recommended!
Location, view, pool, bar, breakfast and courtyard
Bar service sometimes slightly slow, it was high season and very full though
We were delighted with the Winchester Mansions Hotel and would highly recommend it for its position, it's comfort and its value added. The staff were most helpful and the para gliders landing beside the beach were most entertaining! We also enjoyed Harvey's Bar and the Restaurant. It was a nice place to stay.
We liked everything!
The position is exquisite
Once moved to the room type booked we were very happy. Lovely room with side sea view. Airy and spacious. We enjoyed the patio at Harvey's. Admin and Housekeeping Staff were helpful and pleasant. Location is excellent. Close to the sea and promenade.
We spent out first night in a tiny loft room with a 3/4 bed. Stuffy, claustrophobic, uncomfortable bed and no room to move. In fact my husband could not stand up on one side of the bed. Not what was booked. !! Bad booking experience being told hotel over booked - cannot accommodate when booked 10 month before and paid IN FULL. Made worse by being given this terrible room on arrival. Not what was expected to make booking debacle right. Breakfast staff not great and buffet OK - but not special. Basic and so much more could be offered. Did not try other meals. No place for residents to enjoy a drink when bar was full.
Book on line 11.40 27/12/2014 hotel could not find my booking and this was my wedding nignt commetted on my booking its my wedding and would like it to be special never felt this which spoilt my experience staying at this hotel /both my new bride and myself are still left in pain with the hard bed with lower back pain still trying to recover
Really nice hotel right on the promenade so you can walk along the shoreline to V & A Wharf if you want some exercise or take the bus if you don't. Has a beautiful inner courtyard.
Everything with the exception of the comment below!
No disability access any where! Shame
Nice, quite, clean, facing the ocean, friendly staff.
Good service Good shuttle service Breakfast
Slow and small lift Internet connection
The courtyard restaurant The bar
The family room was excellent. The room was beautifully and tastefully decorated. We had filtered water to drink and we received Lindors every evening as a delightful treat. The bathroom had gowns for each person. The breakfast was great for vegetarian. Each floor has a putt-putt course which is very innovative. It was great to have a TV in both the main bedroom and the lounge. Knowledgeable & helpful staff at reception, specially Linda. In General we found all staff helpful & obliging. Sunday brunch a highlight in terms of ambience, variety & quality of food, music & relaxed atmosphere. Enjoyed walks along Sea Point promenade & location of Winchester to many restaurants.
The staff were all charming but terribly slow to deal with issues from key cards that didn't work to taxi bookings on time.
We had four attempts to get key cards that worked for our room. Our friends were left, after an International flight from LHR, for more than half an hour stuck outside their room until the housekeeper was summoned with the pass key... The photos of the hotel gave the impression of gardens at the front... You don't spot the busy road right by the entrance, before the grassed public area... Misleading enough that I wouldn't have booked it if I'd realised...
The setting, cleanliness etc
The attitude in incapability of staff!!!
I arrived very late at the hotel and when the receptionist learnt that I was quite hungry, she arranged for a sandwich to be delivered to my room. The room was spacious, quiet and clean. It overlooked the car park and had a side sea view without any traffic noise. The housekeeping was in line with other 4 + star hotels and attention to detail was noticed i.e. the kettle was refilled with fresh water every time I had used it. As I was coming back late in the evening, it was great being able to park my car in the hotel car park. An issue arose during my stay in respect of the car park and it was resolved very quickly by the hotel & booking.com. I was very impressed with Taliah one of the receptionists who (among other things) went to check my card key when I could not open the door to my room. She also chased the kitchen when one late order got very late. Overall, I had a lovely time there and although the service was either very good or rather bad, I will be returning.
I ordered a late night sandwich and had to chase room service an hour later as I was still waiting for it. Was told that it would arrive 5 minutes later...it actually arrived 35 minutes later. So total waiting time was 1hour 35 minutes. Not good. I had to repeat a drinks order 3 times and wait 1/2 hour before being served. The car park is actually quite small (15 spaces only) and although there is plenty of street parking there should not be a problem. But the sea front is a popular place at weekends, so it may take a while to find a space if the hotel car park is full.
Very poor breakfast
All the staff extremely helpful. Dinner at the restaurant excellent. Hotel shuttle very useful
Central to Cape town and surrounding, be it the west coast, or the peninsula.
Bathrooms need attention and the bed was really un comfortable.
They didn't have my booking from booking.com I was asked very rudely by the receptionist to email the booking and then had it demanded from me again on a number of times in spite of the fact that I could connect to the hotel wifi Very mingy thin duvet for a cape town winter and the only other bed covering was a slightly grubby bedspread on the floor had a long day packing up my house and was my last day in Cape town for a while was looking forward to a little luxury and was bitterly disappointed Very noisy fridge considering there was nothing in it! No comparison at all to the excellent and friendly service I get from Southern Sun when I travel on business
Room was wonderful, staff friendly and helpful, breakfast awesome.
Public Areas like entrance toilets etc restaurants etc is fabulous. Seaviews. Huge Apartments. Good Bathroom.
Public Areas like entrance toilets etc restaurants etc is fabulous but the room decor which tried to be Historical / Victorian was dark and boring even though the furniture quality is good. The decorator who did the entrance and Restaurant / Bar should also have done the rooms. Room Decor is high quality but not not nice.
The family room was excellent. The room was beautifully and tastefully decorated. We had filtered water to drink and we received Lindors every evening as a delightful treat. The bathroom had gowns for each person. The breakfast was great for vegetarian. Each floor has a putt-putt course which is very innovative. It was great to have a TV in both the main bedroom and the lounge.
The reception staff members weren't extremely friendly compared to many other hotels we've stayed at. The TV reception was poor in both rooms. There was no gym. Exiting and entering the parking area was inconvenient especially when it once took over 10 minutes for someone to open the gate. The room service menu wasn't updated.
Lovely room very nice bar beautiful location great staff
room tended to be cool at night
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