Villa De Catral Spa

Modern and comfortable.

Had to wait a long time for food. Service very slow and then expected a service charge! No mention of spa costing 15 Euros extra above room rate before arrival.

The hotel is located in 20 km from the sea - by the car of 15 minutes of movement. Without the car in hotel to reach it is impossible. GPS the navigator of roads near to hotel does not know, therefore sometimes passed there strange roads. In hotel well and comfortably. The pool in the street and pool in SPA worked. Unfortunately, the sauna at all did not work - and Russian like To be heated in a bath))). From hotel it is convenient to go in travel to interesting cities around. A view from a window - in an olive garden.

The hotel was modern and the rooms were very nice.

The spa wasnt very good. The sauna was cold and the steam room was no longer used and changed into a shower for children. Also the spa is only open 9-2 on Sundays so is not good if like us you arrive on a Sunday for 1 night.

The staff were very unfriendly, we had a long wait at the bar on nearly every occasion, as there were no staff available to serve. The variation of hotel food was very poor, and most the times the food was almost cold. After leaving the hotel we later found that we had paid for not only our room, but also for another guests room, when we later looked at our credit card. Needless to say we will never be staying at this hotel again, and certainly will not be recommending it too friends or family.

how quite the hotel was through the night

walking in to town through an industrial estate when the sun went down

Very handy for our purpose in visiting a sick friend for acouple of days but would not be a venue for a lengthy stay

Third floor rooms were attic style and in heat of July the air conditioning struggled to cope. Location wuld not suit everybody being amidst an industrial estate.

The restaurant/bar staff were helpful and pleasant

The spa looked a little tired and needed an upgrade. The food included in the half board deal was poor and had little choice available. there was no wine list Cooked options on the breakfast were not kept hot. Not a four star hotel.

An excellent hotel, from start to finish everything was perfect, not much in the town so we ate in the hotel, wonderful food at very reasonable cost. Thank you

Habitaciones espaciosas, limpias y comodas. Atencion buena, buffet del desayuno justito pero todo estaba muy bueno y en cantidad. Facilitan cuna de viaje en habitacion gratuita.

Esta en un poligono. Un poco retirado del pueblo.

El precio, la amabilidad del personal, y la facilidad de aparcamiento.Tranquilidad y confort asegurados.

la ubicación, en un polígono industrial que por la noche está demasiado oscuro. Es un pueblo fantasma, por suerte no pilla muy lejos de elche, torrevieja...Además, hizo un tiempo de escándalo, pero la piscina estaba sucia, llena de cienmpiés, caracoles e insectos, y el jardín muy descuidado.

Todo bien. La verdad es que me llevé muy buena impresion de todo. Desde el Spa, pequeño, tranquilo, familiar, hasta la habitación, confortable y bien presentada.

la habitacion y la atencion de los trabajadores

si, q por lo menos en mi caso yo estube con media pencion y la bebida no incluia ni siquiera el agua y eso me parecio fatal para ser un hotel de esa categoria

La tranquilidad del lugar, sin los molestos ruidos de las ciudades ni tantos coches circulando por todos sitios.

1º Muchísimo frio, y el aire no se podia desconectar. 2º La tele casi ni se veia. 3º Mini bar sin abridor. 4º Pension completa con el mismo menu para comer que para cenar, oseasé, sin muchas opciones... Tal vez no parezca importante, pero a las 7 de la mañana me levante a ponerme toda la ropa que pude y a preparar las cosas para marcharnos, y pensábamos quedarnos mas tiempo.