Hotel Carmen De Santa Ines

This was a lovely little hotel in a stunning location near the Alhambra. The furniture and decor was all in keeping and there was lots of original art on the walls. We didn't find the fact that you couldn't drive right up to the hotel a problem, the taxi dropped us of only a couple of minutes walk away. Good breakfasts were provided (at extra cost) and the staff were very friendly and helpful.

It was a little frustrating to know that the rooms on the other side of the hotel had a view of the palace, and ours didn't. Having said that our room was lovely and had plenty of room. Not ideal if you drive to Granada but that is the price you pay for staying in the old quarter.

The room was very atmospheric and we could see the Alhambra lit up at night from our window. The interior courtyard at reception was very nice. One of our rooms was very cold at night and the staff were great organising a heater. The staff were lovely.

For the money the breakfast was very disappointing. Serve yourself pastries and cereal, some fruit and that was it. The remote control in the bedroom didn't work. I suspect it was the batteries which is a small thing to fix if anyone had thought of it. There were only 3 hangers in the wardrobe in the room!

Our room was very noisy, and the air conditioner did not work right. The staff were nice, and helped us transfer to their other hotel (which was excellent).

view of Alhanbra

the staff should let guests use the service elevator to move luggage from the street. it was very hard to carry suitcases from the taxi drop off. hotel staff was not very clear about the direction to the taxi driver. we had to go around twice in different taxi to finally find the street climb up to the hotel entrance. the staff did not tell us we can use a lift from the street.

The view from our room of the alhambra nice,charming room with an old world feel.

The staff was so so, very very very diffulcult to find,would not return,are better options with the same view and charm

Our room was very quiet, with beautiful tiles in the bathroom (almost like in the Alhambra). Wonderful view of the patio and the flowers. Breakfast with view of Alhambra.

We stayed in their Alhambra suite, which was beautifully decorated and had a stunning view. The location was terrific -- on the edge of the Albayzin -- and the building fascinating, with the character and rich detail one associates with old houses. The staff were friendly and helpful, assisting us with restaurant bookings and cabs. We felt well looked after throughout.

The breakfast room was a bit small and cramped, with one table across from an elevator and directly next to the entrance to a guest bedroom!

Amazing old building, with lovely staff and amazing location. Liked the architectural features and the views

A little difficult to find

Nice hotel with nice rooms, very near to the city centre. Some members of the staff are extremely friendly and helpful.

Can be very noisy, especially at night. Also, some staff members were less helpful. The area of the hotel can be less than safe at night.

When a fault developed in the plumbing in our room the staff could not have been more efficient in arranging a change of room and on the following night as this hotel was fully booked they arranged a move to a neighbouring hotel.

Extremely friendly and helpful staff. All the staff speaks fair English. Nice location, once you found the hotel. Nice views. Dogs are allowed, so we could take our pet with us.

Prima lokatie in Albayzin, vlak bij Plaza Nueva. Niet makkelijk toegankelijk voor mensen die slecht ter been zijn, veel trappen omhoog. Mooi oud pand, vriendelijke hotelstaf.

uitstekende service, prachtige ambiance, centraal gelegen, klantvriendelijkheid personeel,

de kamers zijn wel erg gehorig (maar geen last van externe geluiden) bij het ontbijt ontbrak hartig beleg, bereikbaarheid per auto zeer lastig maar ingecalculeerd,