Hesperia Troya

cena jest adekwatna do standartu hotelu,pokoje czyste, spokojnie, śniadania smaczne

tak otóż cena naszej rezerwacji była inna, a na miejscu okazało się ze musimy '' na dziendobry'' dopłacic 100euro niewiadomo dokładnie za co

Wyzywienie, sniadanie i kolacja super. Duzy wybor, kazdy znajdzie cos dla siebie. Bardzo dobra lokalizacja, do plazy kilka metrów.

Płatny sejf (ale ubezpieczony do 3 tys euro), brak mini baru w pokoju, nienajlepsze sprzatanie, czasami "zapominaja' o uzupelnieniu papieru toaletowego, wymianie recznikow. Ale po zgloszeniu jakiegokolwiek problemu w recepcji chetnie pomagali i szybko usuwali problem.

Lokalizacja hotelu jest super, bufet na śniadanie i kolacje jest bardzo obfity, każdy znajdzie coś dla siebie, personel jest bardzo miły, dbaja o czas wolny swoich gości, codziennie organizowane są występy artystyczne, także dla dzieci, które cieszą sie dużą popularnością.

Seaview from my room balcony, swimming pool, fast check-in, every night perfomances, good cuisine on dinner, appropriate prices, free champagne vine on Sundays breakfast, location directly to the beach and in the centre of nightlife of Playa de las Americas, helpful staff with good command of English

poor soundproof of rooms, poor air conditioning of rooms and restaurant, poor work of roommaids that means the level of cleanliness in rooms sometimes was not acceptable, extra high deposits for beach towels, lack of possibility to order coffee or tea for dessert on dinner in restaurant, lack of coffee and tea amenities in room, lack of minibar in room, lack of internet connection availability

The pool area was very good and the in-house entertainment at night was better than expected

The bedroom did not appear to be of 4-star standard and staff were not as informative and helpful as one would expect.

Good location, price and quality, friendly staff

We enjoyed staying at Hesperia at lot. One of the best locations in Playa de las Americas just opposite the beach. Pool is very pleasant, and entertainment activities pretty fine as well, even if target population is families/middle age+. Room spacious & clean. Best is the breakfast, tasty and huge variety every morning; and all this coupled with a very low price we paid for it.

the hotel was close to the beach ,clubs ,shops etc. Staff in the hotel very friendly and food was good as well.

i didnt like how they cleaned the rooms, they did only beds and change the towels that was all.

The location, staff was friendly eventhough they could not speak english.

Majority of the staff did not speak almost any english (mind you I am Finnish so I do not expect perfect english!) and that made things a bit difficult. Also this is not babyfriendly hotel, because there was no fridge for milk or no facilities to sterilize the bottles etc.

the staff were friendly & i enjoyed the pool & were it was Situated

no i found it good, it was my 2nd time there

View from our room. Choice of food was really nice.

Ladys from reception were unprofessional and unpleasant.

very central location, clean, friendly staff

Rooms need to be sound proofed and beds not very comfortable