Pollentia Club Resort

Beautiful garden, relaxing athmosphere

Road between hotel and beach, small beach

The hotel was good, not luxurious though. It is slightly isolated, but there is a bus connection to Pollensa or Alcudia. The hotel buildings have nice terraces or private balconies. I was staying alone, so my room was not big, but ok for 1 person. The food was vast, maybe sometimes too heavy, but there was a big variety, so everyone could find what was best for him. The hotel staff was helpful. Good hotel for family holidays, calm and relaxing.

I had a half-board (breakfast and dinner) and I had to pay for the drinks during dinner while all the drinks during breakfast were included to the price. Also I couldn't use the facilities (E.G., sauna) for free with my half-board card.

The well kept grounds & interesting landscaping/gardens plus the look and feel of the accomodation. The small pool (near where i stayed) was good too. Also, if you had a car, easy access to local towns such as Pollenca, Port de Pollenca & Alcudia, the Mountains and Cap Formentor. Plus the ease of getting on the motorway and going to Palma (40 mins drive) for daytrips. I also liked the way the hotel complimented the local environment and surrounding national park.

Probably my only criticisms would be on the food front which catered too much to German, British & Dutch tastes for me. For example the cheeses were either the boring international selection (gouda/edam etc) or processed spanish ones and not decent manchego. Also the puddings/deserts were a bit on the cheap side. The best food was always the Catalan/Spanish. All in all i would say it was not up to the 4 star tag perhaps 3 and a half would be more accurate. My other gripe would be the noise from the coast road if you were staying in one of the rooms at the front of the hotel, luckily i was not,

Great resort for families with young children

Being charged 25 euros to move from what was a very poor room (noisy and smelt awlful)

The good standard of service and food in the restaurant and bars.Spacious rooms in attractive settings. It could be a very relaxing and peaceful holiday if you need it to be.Quality of guests was good and reflective of the resort and its appeal.

The evening entertainment was very children/family orientated but standards were poor from an adult perspective.Smaller children would enjoy. Amatuerish attempt otherwise which the staff put 100% in to but against the rest of the standards in the resort it was disappointing and lets it down. It all goes well from early morning until around 9.30pm.

nice tropical gardens, 3 swimming pools, efficient staff

wireless internet did not work well in room

The Village rooms and gardens were fine.

Some staff are very rude, I was at a poolside and wanted to call my room, not one staff member could be bothered to find out the number of the hotel reception for me to call to be put through to my room, I recalled that had the number in my phone, I duly called and was told to call back in 10 mins, unbelievable. The Maris rooms are too small for more than 2 people. There is also a lack of sun beds around the pools, they are all towelled up before 8am, reception staff again are not interested in your plight and just suggest that you "remove" any towel if nobody is sat on it, you could have removed 300! I left 4 messages for the manager to call me, no joy. Charge for Iron and Kettle is also unacceptable, this is not a 4* hotel.

buffet foood , musical enterainment in the small pool bar area , pool activities

towels reserving pool chairs for hours unoccupied

we enjoyed our 3 days stay in the hotel.we appreciated the help and courtesy of your reception staff,the porters and the cleaning ladies.The staff at the restaurants were pleasant and helpful

We wished the fried breakfast wrere less oily!However we appreciate it isdifficult on mass production to cater for so many guests

Green territory, nice atmosphere, nice location, hobby center personal was very helpful

WindSurfing prices communication is not fair. First we were told that we can have 1 lesson for 55 EUR per person, after it's possible to prolongate for 4 hours more for 75 EUR (130 in total) and it will be 2 more days of surfing. After second day and 2.5 hours of windsurfing (including 0.5 hour theory) we were told that 4 hours is over and we need to pay more. We tried to explain that it's not fair but they didn't listen to us, were telling us that theory was 1 hour instead of 0.5 hour and surfing was 3 hour but not 2 hours. But I came surfing at 10 and there were problems with my surf. It took them 20 minutes to fix it. Everybody was in the water by that time. After surfing we came to room and noted time - it was 12.50, 2.5 hour in total.

Very nice hotel, two great pools, plenty of activities, 8 euro to alcudia by taxi 1.25 euro by bus.

A little out of both alcudia and pollensa

The hotel room was to dark, to small and to old and did not match the price. The food was horrible (the same meat was used 2-3 days in a row but in different courses). No barbeque - only cooked/fried food which is not what we expect from a holiday on Majorca. The breakfast buffet was a disgrace with undrinkable coffee, white bread (the toaster was out of order) and a very small variety of choices. We were also surprised to see that all sunbeds were "occupied" by towels at 7 in the morning just like at a low-budget-hotel. No usable beach at the hotel so we had to drive by car everyday to a sand beach for the children.