Medium Cortezo

the position of the hotel is ideal to visit the city center. The staff was kind and attentive to our needs

the beds (matelats) + the noisy bar close to the hotel. During the night we did not sleep because of the music

The room was clean, as was the hotel generally. Free Wifi in every room was useful and reliable, a nice touch. Good location not far from Sol.

Beds were kind of strange, felt like sleeping on nylon fibers or something. I think the beds are the biggest let down, clean but not very comfortable.

Hotel is in core of city near most major attractinos nearby but being in core has some problems of noise and street people. Stayed in two different rooms during visit - second room was very nicely laid out and very practical for a family with children.

Hotel is next to a concert hall which can make many rooms very noisy at night. So much noise on first night that we had to change rooms for following nights and hotel did not charge us for first night. Based on number of people at the front desk the next morning this is a common complaint.

Central location is very convenient - close to shopping, sights and Metro for day-trips.

The location was perfect in central Madrid, one minuets walk from Puerto del Sol the hart of the city. Hotel car parking garage was an added bonus and well priced it was cheaper and safer than the public parking

The heating in the hotel had been put on as it was November We found that the room was to hot so we had to open the window a lot to cool the room down which then meant we got city street noise. The temperature for November was exceptional mild, so why they did not just turn the heating off or down I don't know?

Convenient for eating places of all sorts, metro station very close for getting around madrid, good breakfast

Walls not very thick so could hear noise from other rooms and corridor

It was very close to the city center and not to far from the airport, plenty of shopping near by and right on the edge of the old district and the new district and still within walking distance to major attractions.

The airconditioning was broken and the noise from other guests rooms was very loud at night

Good location, helpful staff

Beds were uncomfortable; also pull mout sofa for children made the room difficult to get around, not enough dressers

Convenient location at a fair price. Recently renovated.

Due to ongoing renovations, sometimes there was a bad smell in the room because of open sewer vents in the renovation areas.

The room was spacious and very well laid out. It even had a little sitting room section, two flat screen TVs and an extremely spacious bathroom with a bath complete with shower and then another separate shower. The toilet was screened off separately with a sliding frosted glass door within the bathroom which was very practical four couples sharing. Location very central and all the facilities clean and new.

Near to the sol station, near to the shopping area. Good location. Provide computer to get internet.

Air Conditioner is not cold, was to hot even when I put on 0 temperature