Hotel Alexandra Barcelona

Fint hotell, bra läge och modernt

servicen är så dålig att det är helt otroligt. receptionisternas dåliga service drar ner snittet så mycket och bidrar enkelt till att jag aldrig skulle rekommendera hotellet för någon annan.

Läget. Snygga lokaler

Med tanke på att hotellpriset är lite över det normala mot tidigare hotellvistelser i Barcelona var priset på hotellfrukosten orimlig.

Läget och frukosten

Wonderful staff!

Good location, good price, clean and neat, decent amenities.

The bar maid and later the same young woman waited on us in the restaurant. She said she spoke English but when questioned about a menu item she got angry and could not explain or give a descrition. This is poor customer service and a lastine memory. We left the restaurant and ate else where the entire time.

Nicolas at reception was incredibly helpful and welcoming. I have stayed at this hotel before and liked the location and rooms although the air conditioning did not work well therefore I would not recommend it in the summer. Catering at the hotel is very good also

Air conditioning was poor

Great location, very good rooms and facilities. The hotel staff were efficient and helpful. Particularly liked the free glass of cava on arrival also.

It was near the stores

The aircon did not cool up easily

Being able to get a smoking room. Being near the centre of the city. friendly staff and attractive modern premises.

Breakfast at 18 Euro is a bit of a joke if you just want a cup of coffee and some cereal.

It was a nice touch to have a free drink voucher with our check-in but it should be one per night as we could have stayed a week and still only had one free drink. That penalises people who stay for longer than one night.

It was a little noisy in the rooms in the morning. Carpet would have helped reduce the noise. Also, our room only had a balcony door, no window to open at night. As this opened directly onto other rooms we did not feel it was safe enough to keep open all night so found the room very stuffy. It was also quite expensive for what it was.

This reviewer provided a score but did not have any comments

Satff were 150%, Room was 95%, Bathroom was 100%... Location was 150% for us... but may be not for everyone as you walk up hill from the main parts of the city.

We had an internal room, which was fine but we did feel that the internal balcony, which linked 3-4 rooms should have been partioned off. We were not able to leave open our balcony door at anytime just in case someone walked in!