Ada Palace

The hotel is in a convenient location to walk to many attractions of the city eg Retiro Park and the fountain plaza de Cibeles is very close. Also the rooms look out on to the Metropolis building which is imposing.

The lifts are very small

There were steps up to the reception and no ramp.

Location was excellent

Had to change rooms as the safe did not work. Having changed rooms, the shower needed attention. This was done within the hour.

The room decoration - as said, the classical modern feeling of it -, the large windows on one of the main streets in Madrid (perfect sound insulation), the breakfast on the terrace with a view. The bathroom fittings and cosmetic kit (exquisite fragrance choice for the shower gel, shampoo and soap). Breakfast selection was good and fresh, excellent coffee.

I found the two tiny and slow elevators extremely unpractical but I understood there was little room for improvement since the initial building's structure was such.

nicly situated

enternce very hard for suitcasess very small lifts one not working no lobyno place to keep laggedg elctric problems in the roomwater runing out of shawer

Excellent location. Very nice morning lunch with fresh juices and good cofee!!!

Even though it is in the main central road it is hardly findable by taxi driver since the entrance is not from the main street. Also a disadvantage that WiFi is avalable only on the last floor.

Great location. Rooms not fully completed. Our price was a good offer and we received an unfinished room which took two days to sort out.

Good location

Huge construction next door and in the basement, very disturbing on weekdays. Hotel staff not up to speed since its a new hotel.

I liked the outside terrace on the roof of the hotel

Excellent location, very cozy. Nice terrace bar with additional wrap around balcony with beautiful city views.

No fitness facilities.

This newly opened hotel is excellently located - within easy walking distance of the 3 important museums and for shopping. Fantastic views from the terrace. Close to Cebeles. Reception staff were very helpful, even when they were busy. Big flat screen TVs in rooms.

Stayed towards end September - one week after hotel opened so there were some snagging - fixing faults etc. Will be an even better experience when fthey have been sorted.

Central location to sight seeing & shopping, bed comfy, nice size room & nicely decorated with modern facilitys.Staff was obliging & pleasant.

Hotel wasnt ready for guests it was like staying on a noisy building site,safe in room didnt work, asked reception every morning to get it fixed which wasnt,lifts was out of order most of the time.Reception & lift areas very small,when its finished it will be a very nice Hotel.

The location was perfect, close to lots of shopping. Breakfast was good. Room was nice and clean. The staff was very accomodating (once we got past the language barrier).

None of the staff spoke english. It can take a lot of time to check-in/check-out/ask questions as there is only one person at the front desk doing everything. The building next door is under construction so there was lots of noise in the morning.