Maria Elena Palace

Centralt. Nära till allt. God och välsorterad frukost buffe

Läget i staden. Bra närhet till shopping, restauranger och museum. Dessutom hade hotellet en suverän frukostbuffé.

Lite hårda sängar och tråkigt att internetuppkoppling inte ingår i priset.

Centralt hotell och tyst.

Receptionspersonalen var trevlig och hjälpsam. Frukosten var suverän. Hotellets läge mitt i centrum var det allra bästa med hotellet. Dessa tre saker gör att jag trots de negativa sakerna kan rekommendera hotellet.

Rummet var litet och trångt. Det var alldeles för varmt och luftkonditioneringen på rummet var helt utan effekt. Städningen kunde ha varit bättre liksom reparation av trasig vattenkran. Möjligheterna att sitta ner i lobbyn verkade bra men vi blev bortkörda eftersom hotellet hade hyrt ut till en större grupp. Priset för internet var helt otroligt, 3,50 Euro (ca 40 kronor) för 15 minuter.

Läget

Aircondition ej i funktion pga säsong (trots värme över 25 grader)

Resturangen i hotellet var förstklassig. Trevlig och hjälpsam personal.

Att det inte fanns AC på rummet,det är ju trots allt 4-stjärningt!

Mkt bra läge i förhållande till Plaza Mayor och Sol samt promenadstråk och restauranger. Propert hotell med bra rum.

Great location for Madrit sightseeing! The rooms although they were quite small, they were very clean and comfortable. The breakfast, comparing with other hotels, was also sufficient.

The Air Condition was quite poor! Madrit's weather was very hot (over 25 Degrees) and since we've stayed in a room with a window looking at the fire exit stairs, the temparature was close to 40 during the day &night!! Also due to the luck of fresh air we had to keep this window open during the night, and after 7:00 in the morning we couldn't withstand the terrible noise. We complaint twice for room changing...but they've refused it. Apart from that issue, the rest were sufficient...

The room was spacious and breakfast was very good.

Room service stopped at 4 and resumed at 8 30.There was no air conditioning, and the room was very hot. There was smoking allowed in one part of the bar area and this was not made clear in the description of the hotel from your website.

Excellent room, super facilities cannot be better located as other hotels on main road would be noisy. About two minutes walk to the puerto del sol. The hotel staff very pleasant all round and willing to please. We recommend it 100%! Excellent breakfasts!

Location, buffet breakfast, housekeeping staff, proximity to public transport

Front desk staff, room size, bedding, room location, proximity to red light area around Puerta de Sol

The Breakfast was excellent. The room was cleaned thoroughly each day and the staff at reception were very welcoming and helpful throughout.

The room was 119. Right out on the street. I guess I got this room because I booked on the net. The noise level was terrible and there were disgusting people urinating outside against the walls of the hotel all night and in the entrance of the hotel as we came back on the only night of 6 that we stayed out. This is not the fault of the hotel. Because the metro is so good I might think of booking a hotel further out of the city next time. I still think it was value for money even if I didn't get much sleep with all those drunkards outside. They do say it is the city that never sleeps!!

good central location.Good lobby area. Excellent buffet breakfast. Helpful staff

Very noisy on street side at night. Not pleased that we had to spend our first night at a nearby hotel due to hot water problem-no compensation offered