Best Western Hotel Cervantes

Läget och standarden på rummet, spännande arkitektur

Extremt långsam incheckning och formalia

Läget, och frukosten (mk bra)

Vi hade bokat hotellet pga av att man annonserade att det fanns internet gratis I alla utrymmen. Det fanns bara I ett rum. Och det fungerade inte. Jag släpade min dator från Malaga för inget, och fick betala extra I tid och pengar för att hitta andra mejl-möjligheter.

The hotel is located within easy walking distance from main attractions, restaurants, shopping center. It's also located in a very quiet and tranquile area. The atmosphere in the hotel itself is also tranquile. The staff is efficient, polite and curtueous. The bathroom is spaceous.

The only thing which does need improvement is the hot water supply (the water was warm but not sufficiently hot for running a bath in winter).

The building was old and interesting and the staff were helpful showing us the way to the temporary garage whish we never would have found

I felt that there was not enough going on in the hotel as far as facilities e.g. bar restaurant very small and limited and bar closed at 9 p.m. We couldn't have a drink when we got in from dinner. Also there was a giant cockroach in our room!

We stayed at this hotel two years ago and were pleased with the reception and our room. We asked for a non smoking and quiet room on this occasion and were very happy with what was allocated to us. We will stay there again.

We tried their Special menue in the dining room, but were very disapointed to have been given tinned and luke warm food which was heated in a microwave. The service was very pleasant and friendly. It is not a good idea for this hotel to offer food, other than their breakfast, as there are numerous good quality and good value alternatives available within a few minutes' walk of this lovely establishment.

Lovely courtyards, tiles everywhere. Comfortable airy rooms looking out on the internal courtyard. Central location in the old town. Cafe, free coffee from the breakfast room.

Extraordinarily hard to find. We gave up after 1.5 hours and parked in a public car park as we couldn't bear driving through the one way maze of streets anymore. Inattentive front staff.

It was a quiet and relaxing place to return to, after a long day of walking to see beautiful Seville.

Central location made visiting very easy. Plenty of places to eat at reasonable prices. Very well appointed hotel with good facilities.

although the hotel was non smoking, smoking was allowed in the courtyard outside our bedroom window. We therefore had to endure the smell of cigarette smoke in our room. Also we were not informed that coffee and tea were complimentary all day. But the coffee machines did not function correctly. We were allocated a disabled room and the bathroom did not have a shower curtain. Therefore floor flooded after shower.

I was disappointed to discover my credit card had already been debited with £GBP prior to our arrival. I booked online in Euros and expected to be able to pay in Euros (cash or card). For the hotel to charge my account in sterling using an extremely unfavourable rate is sharp practice. Didn't take up breakfast option as very expensive.

Very clean, very elegant, very close to the centre. Elegant atmosphere, very good breakfast.

Wireless was available only in the bar.

Our second stay at this hotel. Great location - walking distance to city attractions. Bedroom and bathroom a good size & rooms cleaned daily. Pleasant courtyard garden with potted plants. Short walk to excellent cafe (Santa Marta) with inexpensive breakfast, tapas & daily specials. Did not sample food at hotel.

Lovely quiet location but only a short walk to the major attractions of Seville. The hotel was set around a beautiful courtyard and the rooms were spacious and very clean.