Acevi Villarroel

Romet er ganske stor,vi likte badet også.

Personalet skullle vært mer hyggelig og hjelpsom!

Trivelig personale gode rom med AC grei beliggenhet likte svømme bassenget og facilitetene rundt det. SPA og trim avdelingen var også bra.

Frokosten var ikke verd prisen, søndag gikk de tom for brød, for lite grovbrød, ikke var det grønnsaker(agurk og tomat), eggene var kokt i minst 15 min.

hotelrommet, dvs. seng/madrass og bad, renhet, nærhet til offentlig transport

display på ergometer var i ustand; spa-senteret bør åpne tidligere om morgen (på annen påskedag åpnet spa-senteret altfor sent, og ikke kl. 09:00 slik som personalet antydet.)

Prisen, utmerket massage, god beliggenhet og godt renhold.

Fikk lapp under døra om å kontakte resepsjonen. Da vi kom dit ble vi bedt om å betale et depositum for di vi hadde en regning på over 500 euro. For det første ble vi redd, da vi tenkte på dødsfall hjemme e.l. For det andre burde de senest ved ankomst orientert om dette, da de da viste at summen ville komme over denne summen.

The cost-effective relation. The room.

clean, quiet

A spotless, modern city hotel with good facilities. Nice breakfast. Good price and location compromise.

While most of the catering/cleaning staff were friendly and informative the reception staff/managers were a little unhelpful and uninformed in relation to the local area and amenities.

good breakfast, clean and nicely decorated rooms.

a pity the pool was closed (not heated) and the gym consisted of only 2 machines and was situated in a dark and hot basement.. The tredmill did not work properly. Expected more.

excellent staff, very clean, computer stations in the hall since we could not connect to the network from our room. easy access to subway system and close enough to walk to some of the main sites. A meal or two at Bella Napoli across the street is a must!

To access the lights and air conditioning unit the key-card has to be in the slot in the wall. This if very inconvenient at night. We had to take the card out to turn off the lights at night but if one of us had to get up in the middle of the night then we could not turn on a light. The air conditioning unit was too noisy to run at night so the room was very warm at night.

Front desk staff very helpful, offered tourist information. Room was ok, had to upgrade to a better room because the layout of the original room was odd, noisy and comes with 2 single beds. we wanted a double bed. front desk staff was able to get the change done quickly.

the carpark -- was dark, very narrow and difficult to find!

approachable staff

the tap for 1 sink was not working, no irons available, the tv

Yes

Incorrect invoicing, trying to charge the minibar unfairly; internet connection poor, slow and only 2 of 12 computers with internet access, which were always occupied by other guests

2Min walk from subway, and then one stop to city center, very close. Staff was very nice. Room was very big and luxuriance for the mony paid.

Breakfast is poor. WiFi didnt work in the room, but there is a pc with internet in every floor and option to connect laptop with lan cable in the room itself.