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Gran Melia Palacio de Isora
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When would you like to stay at the Gran Melia Palacio de Isora?| Room type | Max | Rate |
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| Two-Bedroom Suite |
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Show prices |
| Suite Room |
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Show prices |
| Ocean Front Room |
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Show prices |
| Demi Suite - Garden View |
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Show prices |
| Demi Suite with Garden View |
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Show prices |
| Demi Suite - Ocean View |
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Show prices |
| Demi Suite with Ocean View |
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| Red Level Demi Suite |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Chapel/Shrine, Design Hotel, Luggage Storage, Shops in Hotel, Airconditioning, Designated Smoking Area.
Activities
Sauna, Fitness Centre, Games Room, Spa & Wellness Centre, Massage, Children's Playground, Table Tennis, Jacuzzi, Library, Hiking, Turkish/Steam Bath, Hammam, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
15:00 - 00:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge for cots.
All children from 2 to 12 years are charged EUR 50.00 per night and person when using existing bedding.
One older child or adult is charged EUR 90.00 per night and person when using existing bedding.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Relaxation and wellness reach their maximum in the Yhi Spa and in the other activities on offer such as the tango, Sushi, massages and painting classes.
This is an ideal place to hold all types of events, with more than 3000 m² of space, banquet facilities that can cater for up to 940 people and a business centre with state of the art technology.
Nami
Here you can sample sushi and teppanyaki and specialties from Vietnam, China, Thailand and India.
Pangea
Breakfast and dinner is served in this restaurant, where you can sample international, market-style cuisine.
Calima
Traditional-style Spanish cuisine is served in this restaurant.
Oasis Pool Grille
This restaurant serves Mediterranean-style, grilled fish, seafood and meat. Here you can also enjoy a paella next to the pool.
Club Ocean
Sample the tapas, speciality salads and French and Italian cuisine in this restaurant and the fantastic views.
The hotel also has several bars, where you can enjoy a relaxing drink, including the pool bar, the Nami bar and the Lotus reception bar. In the Nemos bar you can enjoy piano and jazz music and in the Lava Disco Club, more contemporary music styles are played. There is also a wine and cava bar in the hotel.
A third adult and children between 2 and 12 years old can stay in all rooms (except RedLevel Demi Suites) sleeping on the sofa-bed (on request) that is available in all type of rooms.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Gran Melia Palacio de Isora.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
35
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Gary
Mature couple
DALRYMPLE , AYR,
United Kingdom
November 30, 2009
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hotel stunning , facilities excellent , food very good , good location to drive to mountain area, little in way of evening entertainment though. Breakfast served till 11 a.m room service never replenished tea / coffee / mini bar at all though cleaning of room very good . Double bed was in fact 2 singles pushed together |
9 |
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Maria
Mature couple
Brussels,
Belgium
January 1, 2009
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The pool and infrastructure The service was very poor |
4.5 |
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Anonymous
Mature couple
Germany
November 8, 2009
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Sehr tolles Hotel mit einem sehr grossen Pool mit verschiedenen Jacuzzi Elementen. Hier bekommt man alles, was man will, sicherlich auch zum entsprechenden Preis |
9.5 |
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Ana
With friends
Las Palmas,
Spain
October 15, 2009
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sus instalaciones estan increibles,se respira un ambiente d relax total y te da la sensacion de estar en un lugar exotico |
10 |
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Pedro
Young couple
Las Palmas de Gran Canaria,
Spain
October 15, 2009
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Las habitaciones, piscina de agua salada Detalles en el servicio de algunos departamentos |
9.5 |
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Anonymous
Young couple
Spain
August 24, 2009
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La tranquilidad en Red Level. El personal no está a la altura del servicio Red Level. |
8 |
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Jose
Young couple
TORRE PACHECO,
Spain
August 22, 2009
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Servicio y atención excelente. Buffet de media pensión muy completo. |
9 |
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Angel
Young couple
Tacoronte,
Spain
August 10, 2009
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la situacon geografica la comida |
7.5 |
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Marianne
Young couple
Santa Cruz de Tenerife,
Spain
August 9, 2009
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La habitación era muy bonita y amplia. La cama era muy cómoda Tardamos 1 hora para hacer el check in |
9.5 |
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Anonymous
Young couple
Netherlands
August 2, 2009
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red level lounge en de (gratis) open bar die daar dagelijks was (ruime keuze in drank en leuke hapjes). De rust in het red level stuk was goed (geen kinderen, beperkt aantal gasten). Mooie kamer en badkamer. Lekker luieren op een bali-bed. Ruime keuze in restaurants in het resort. Het buffetrestaurant geeft veel keuze, hetgeen een zeer goed ontbijt oplevert, maar ontbijten in de red level lounge is heel relaxed. Het hotel ziet er prachtig uit en heeft veel potentie. het personeel kon meer doen op het moment dat ik een klacht had; nu luisteren ze wel, maar doen vervolgens niets of weinig en dat hoort niet in zo'n type resort. Informatievoorziening kan beter. Zeker nu het hotel nog zaken aan het uitzoeken is (het is immers nog relatief nieuw) is het heel belangrijk de gasten te informeren en over zaken goed na te denken voor het te doen (uitproberen van een disco-bar aan het strand in het hele weekend, vlak naast het red level stuk waar je voor je rust komt). Het buffetrestaurant is zeer luidruchtig en heeft niet de kwaliteit die ik van een diner verwacht, dus daar zijn we nauwelijks geweest. Neem dus zeker geen halfpension als je van goed eten houdt in een rustige omgeving; daar leg je dan geld op toe. |
6 |
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Milagros
With friends
LA LAGUNA,
Spain
July 15, 2009
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Aparte de la amabilidad del personal me gusto mucho el lago es estupendo parece que estuvieras fuera de tenerife desde luego un 10 al que lo diseño, me encantaria darme una escapada desearia que me comunicaran alguna oferta para residentes........... Nada todo estupendo |
10 |
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Anonymous
Young couple
Belgium
June 22, 2009
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Gastvrijheid personeel. Luxe afwerking hotel. Zalige balibedden Beperkt aanbod restaurants. Restaurant niet beschermd tegen wind. Red level fasciliteiten onvoldoende prijs/kwaliteit. |
9 |
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Anonymous
Young couple
Netherlands
May 28, 2009
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Uiterst verzorgd, mooi ontworpen, erg schoon. |
10 |
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Jose
Young couple
MADRID,
Spain
April 15, 2009
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Excelente hotel nuevo y muy bien cuidado. Habitaciones muy amplias. Spa muy bueno. Todo muy bien. |
10 |
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Jose
Young couple
MADRID,
Spain
April 13, 2009
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El muy alto nivel de todas las instalaciones |
10 |
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Anonymous
Young couple
Belgium
April 9, 2009
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Een verblijf in Gran Melia Palacio de Isora is een aanrader op voorwaarde dat je een huurwagen hebt daar het nogal afgelegen is. De kamers zijn fantastisch, de zwembaden zijn mega (alhoewel iets te koud voor sommigen) en het ontbijtbuffet is enorm gevarieerd. De dienstverlening is ook prima ... en als er iets vergeten wordt bij de opmaak van je kamer, dan wordt dit rechtgezet in een mum van tijd. De restaurants zijn geen aanrader en duur. |
10 |
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Michael
Mature couple
Los Realejos,
Spain
April 8, 2009
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Sowohl im Empfangsbereich als auch in der gesamten Anlg. war das Personal freundlich und zuvorkommend. Die Gartenanlage war gepflegt. Roomservice kam abend nach 22:oo h, um die Betten abzudecken, das sollte vor 20:00 h erl. werden. |
8.5 |
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Anonymous
Solo traveller
Spain
March 27, 2009
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Me han gustado las instalaciones No me ha gustado el personal, no se corresponde con un hotel gran lujo (no están preparados, llevan las cosas tarde, se equivocan...). Supuestamente tiene 2 piscinas exteriores climatizadas: es mentira, simplemente no están tan frías como la de agua del mar (me lo dijo alguien del hotel). Poca variedad en el restaurante. |
7 |
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Anonymous
Mature couple
Belgium
March 19, 2009
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Een heel mooi hotel, rustig gelegen. Goeie en vriendelijke service. Zeer goed gelegen. Prachtige kamers. Wij hadden geluk dat er maar 30% bezetting was. De restaurants in het resort zijn zeer prijzig en zeer matig qua kwaliteit (buiten het buffet restaurant). Beter is buiten het hotel te gaan eten. Tevens op voorhand vragen of er geen grote evenementen georganiseerd worden, want dat verstoort de rust. |
9.5 |
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Philippe
Young couple
dublin,
Ireland
March 18, 2009
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Hotel vraiment le meilleur a tout niveau que l'on a pu faire jusqu'a present.PDJ Excellent avec beaucoup de choix. Red level extraordinaire avec apetizer,tee time et boisson . Jacuzzi preparer tout les soir trop top.Proprete excellant , le personnel tres agreable et a votre service. Vraiment c'est des vacances.. . on y retournera c'est sur et dans le red level. Le resto chinois n'est pas excellant par contre les autres tres bien....RED Level trop top |
10 |
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Guido
Mature couple
Trieste,
Italy
March 16, 2009
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Stanze decisamente spaziose, ampi spazi verdi comuni con piscine assai vaste, prima colazione abbondante e curata. Personale di reception disattento all'arrivo, arredi di stanze e parti comuni assai vistosi e di dubbio gusto rispetto ai canoni europei. |
8 |
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Alexander
Solo traveller
Moscow,
Russian Federation
February 24, 2009
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после уборки номера пропал дорогой сувенир |
7.5 |
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Anna
Mature couple
LLEIDA,
Spain
February 19, 2009
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tot !!!! meigs el llits ke no focin de matrimoni,en especial lo s detalls ,la veritat es ke emb bá encanta,tot es de molta cualitat, digne de un Melia amb el luxe del orient docs el llis ke no ni hages prous de matrimoni., en especial per uns enamorats com nosaltres |
10 |
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Anonymous
Young couple
Belgium
January 27, 2009
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de verscheidenheid en diversiteit van de ganse lay out van het hotel de interne communicatie |
7 |
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Anonymous
Mature couple
Spain
January 23, 2009
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hotel de 5 estrellas con mala arquitectura (like gran centro comercial ) para lo que se debería pretender e instalaciones desequilibradas y complicadas con mala funcionalidad y comodidad Excesiva parafernalia sin contraprestación de funcionalidad y comodidad |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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