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Silken Gran Hotel Havana
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When would you like to stay at the Silken Gran Hotel Havana?
Top
Based on
466
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Tord
Mature couple
lidingo,
Sweden
November 6, 2009
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The location is perfect, the staff friendly and the atmosphere cosy. The trafficnoise from the street is certainly there. |
8.5 |
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Patrick
Solo traveller
West Kirby, Wirral,
United Kingdom
November 4, 2009
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Location was convenient for my individual needs, which was the main reason for choice. Staff were friendly and helpful. Security was better than expected (electronic room key required to operate elevator in ascending direction from ground floor). Reception staff were comfortable in several international languages. The rooms security safe was sufficiently large to accomodate a laptop. The cost was expensive for a single room (no apparent reduction for single person occupancy). There was excessive noise from bathroom drainage of adjacent rooms (particularly from rooms above). Continental breakfast was expensive (over 18 euros). The coffee/snack bar was unmanned (for 20 minutes, approaching midday) on the only occassion that I attempted to use it for a light snack instead of breakfast (during a one night only stay). |
5.5 |
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Susan
Mature couple
Burton on Trent,
United Kingdom
October 29, 2009
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Comfortable bedroom, welcoming feel to the hotel,cleanliness throughout, and excellent breakfast, also convenient location. |
9.5 |
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John
Mature couple
Kibworth Harcourt,
United Kingdom
October 21, 2009
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Easy to get around the City. Friendly reception and well looked after while there. The taxi drivers outside exploit hotel customers by overcharging for rides. |
7.5 |
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Anonymous
With friends
Ireland
October 14, 2009
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Excellent friendly staff. Had a problem with the room when we arrived and we were moved immediately with no fuss whatsoever. Could not find fault with this hotel except perhaps that it is on a very busy road. |
9.5 |
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Nancy
With friends
Carmel, IN,
United States of America
October 14, 2009
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Staff was very helpful, hotel was very clean and it was close to tourist areas, shopping, restaurants, and fun. We also liked the intimacy in that it was not such a huge hotel. The evening jazz/blues was nice also. |
10 |
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Eroildo
Young couple
Navarre,
United States of America
October 14, 2009
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Great location and awesome staff. |
9.5 |
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John
With friends
Guernsey,
United Kingdom
October 14, 2009
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Friendly relaxed feel of the hotel. Staff very friendly and helpful. Decor was dark and drab, although modern |
9.5 |
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Anonymous
Mature couple
United Kingdom
October 9, 2009
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The reception staff were very helpful but did not look professionsl very casual dress Lobby was a bit tired. |
8 |
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Anonymous
Young couple
Ireland
October 8, 2009
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I have only one issue, that the room comprised of 2 singel beds put together and not a double as requested. |
6 |
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Patricia
Mature couple
Amsterdam,
Netherlands
October 7, 2009
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Swimming pool on the top The restaurant: good food but very bad service, we had a 7 course dinner in 1 hour which was way to quick. |
6 |
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Lieven
Solo traveller
MENEN,
Belgium
October 6, 2009
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Location / rooms / staff |
7.5 |
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Ali
Young couple
Kuwait,
Kuwait
October 2, 2009
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Clean, comfortable, nice location, nice ambience. Interior finishing of the room not well done. Reception not very helpful |
7 |
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Buricea
Solo traveller
Braila,
Romania
September 27, 2009
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It was great, the hotel is very beautiful, and the staff was very kind, thank you |
9.5 |
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Anonymous
Young couple
United Kingdom
September 27, 2009
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The hotel was in an excellant location and was a pleasure to stay in |
10 |
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Michael
Mature couple
Birmingham,
United Kingdom
September 25, 2009
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Helpful staff. Beautiful suite. Lovely breakfast.As much as you could eat with plenty of choice. |
9.5 |
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Anonymous
Mature couple
France
September 19, 2009
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I did not stay long enough, see next. The room was much too small so I changed for another hotel after one night. |
7.5 |
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Barbara
Mature couple
Dundee,
United Kingdom
September 18, 2009
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I liked the touch of luxury with complete privacy Room was just a bit noisy at times being just above the reception and street |
9.5 |
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Anonymous
Group
United Kingdom
September 18, 2009
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The staff were very friendly and are please to help you at all times. The hotel itself is stylish and is kept in good order. The terrace and pool at on the roof of the hotel was a great space to relax and soak up some Spanish sunshine! The evening menu at the hotel was a little strange and offered ultra modern food combinations. However, the hotel is situated near many very good places to eat. |
9.5 |
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Tomislav
Mature couple
varaždin,
Croatia
September 18, 2009
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nice terrase it is hot in the lift |
8.5 |
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Thomas
Mature couple
Boca Raton,
United States of America
September 17, 2009
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The location was excellent. Very good Breakfast and the Jazz Combo on Friday & Saturday was great! You really need to have them as Regulars on the weekends! |
10 |
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Herman
Solo traveller
Centre Hall,
United States of America
August 31, 2009
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The room Too expensive breakfast |
7.5 |
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Anonymous
Solo traveller
Finland
August 31, 2009
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no air conditioning in the lift that were slow but hot. |
9 |
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Denise
With friends
Bournemouth,
United Kingdom
August 31, 2009
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the staff were very helpfull i was verbally promised a free breakfast due to money being taken from my account |
9 |
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Anonymous
Young couple
Croatia
August 27, 2009
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absolutely great location, will recommend it highly, very helpful stuff, great value for money. size of the pool is joke, i have been in bigger jacuzzi's , espresso coffe is really bad. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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