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Ercilla Lopez de Haro
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128
comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Anònim
Parella gran
Espanya
30 setembre 2009
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La seva situació. És un hotel molt cèntric. |
9 |
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Joan
Grup
Barcelona,
Espanya
23 agost 2009
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Es un hotel que està al centre Hotel decadent, l'han intentat reformar peró sense cap gràcia |
5.5 |
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Mark
Família amb nens grans
Farnham,
Regne Unit
18 novembre 2009
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Comfortable room, quiet location although central. Helpful, friendly staff |
9.5 |
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Patrick
Persona que viatja sola
county kildare,
Irlanda
29 octubre 2009
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I do not speak any Spanish but all the Hotel staff spoke perfect English which made my stay all the more enjoyable. The staff of this hotel were both curtious and very helpfull in all matters.I would highly reccomend this hotel to anyone travelling to Bilbao whether on Business or a holiday. |
10 |
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Carlos
Parella gran
San Juan,
Puerto Rico
27 octubre 2009
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There was no air conditioning as advertise and that was really disconforting . We have to ask for a ventilator. We could not sleep at all. Thy also charge us for two breakfast we did not consume. |
3.5 |
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Helen
Parella gran
Cambridge,
Regne Unit
26 octubre 2009
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Large foyer area and fastest lift I have ever been in! Design of furnishings was striking. Standard of cleanliness in our room was bad. Carper was dusty and had bits on it. I walked into bathroom with bare feet to find that there were shards of broken glass on the floor. Also hairs around the bath. The bathroom floor was cleaned on request. Minibar had only 1 glass in the cupboard and the bottom of the fridge was awash with water. Housekeeping staff need better training as these standards are way below what I would expect of a hotel of this quality. |
4.5 |
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Anònim
Parella gran
Nova Zelanda
9 octubre 2009
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Location in Bilbao excellent for access to the Guggenheim art gallery, the old city and bus stops from and to the airport. Info at the airport helpful re bus stops |
8.5 |
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Andy
Parella gran
PINNER,
Regne Unit
16 setembre 2009
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Well located hotel, within easy walking distance to both the Guggenheim and the characterful narrow streets of the old Caco Viejo district. Nice quiet spacious double room with lovely bathroom. The breakfast buffet and cooked-to-order offers lots of choice. Staff are attentive as you would expect. As I said on leaving, I will stay there again when I hope to see more of the city of Bilbao. |
10 |
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Martin
Parella jove
Belfast,
Regne Unit
4 setembre 2009
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The staff were extremely helpful, the bar is welcoming and stylish. The rooms are beautiful. It was a plaesure to stay here. Free internet access was a good. |
10 |
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David
Parella gran
Aylsham,
Regne Unit
22 agost 2009
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it was well situated for exploring Modern Bilboa and we had a trouble free stay |
6.5 |
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Fernando
Parella gran
Hobscheid,
Luxemburg
11 agost 2009
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Good and confortable room, just a little too small for a 5 stars hotel. Staff very kind. The window in the room didnot open easily. |
8.5 |
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Anònim
Parella jove
Alemanya
10 agost 2009
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WOW! The gentleman that greets guests at the door made for a very impressive introduction to the hotel. Nice that he offered to park the car. Front desk staff was always helpful. Gentleman in the bar could have been a little more attentive. |
10 |
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Colin
Parella jove
Llantwit Major,
Regne Unit
16 juliol 2009
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very pleasent staff and handy internet access,very close to musem and tube station..idel for bibao live festival |
10 |
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Clive
Parella gran
Newark,
Regne Unit
3 juny 2009
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All round service you would expect from a luxury hotel. Will book this hotel again when I go to Bilbao. |
10 |
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Ralph
Parella gran
Dublin,
Irlanda
2 juny 2009
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High-end hotel with friendly staff in centre of Bilbao; excellent buffet breakfast; well-appointed bedroom and bathroom; great combo deal -- Guggenheim tickets plus room. |
10 |
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Lars
Parella gran
Callas,
França
15 febrer 2009
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Very friendly and professional staff. Will return Beds a bit too soft |
8.5 |
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Anne
Parella gran
Santa Fe,NM,
Estats Units d'Amèrica
25 octubre 2008
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Staff delightful, location good for walking. Our room was comfortable but tight - passage for large individuals would be very difficult! Photos on site rooms appeared much larger. |
9 |
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Anònim
Parella jove
Suïssa
7 octubre 2008
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It was just catastrophic! It’s not at all a 5* Hotel! The superior room was so ugly: carpet and furniture very old, dirty and ugly. All in the bathroom was destroyed, old or broken. As we complained, we got an other one and it was as bad as the first. There were even holes in the floor under the carpet everywhere! TOO MUCH! Bar closed at 22h. Int.ernet was an old computer with virus and a Win 98! |
3 |
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Anònim
Grup d'amics
Espanya
2 desembre 2009
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el trato del personal y su ubicación. No se merece para nada las 5 estrellas es un 4 con falta de reformar |
7 |
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Fito
Parella jove
a coruña,
Espanya
18 novembre 2009
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la tranquilidad y la atención de los empleados |
8 |
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Juan
Parella jove
Madrid,
Espanya
18 novembre 2009
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Proximidad al centro No es un hotel de 5 estrellas: el mozo ni aparece cuando llegas con maletas ni cuando te vas, el aire acondicionado está estropeado y al ofrecernos otra habitación también está estropeado, la habitación huele a cigarrillo a pesar de ser "no fumador", no reponen el bar, fuimos al restaurante a cenar y no había nadie ni camareros ni maître y nos largamos a otro restaurante....es el clásico hotel antiguo que no saben ponerse al dia. |
6 |
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Jesus
Persona que viatja sola
Girona,
Espanya
18 novembre 2009
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Sinceramente desde su entrada hasta la salida no me ha gustado nada, no tiene ningún elemento de un hotel de cinco estrellas. Necesita de una reforma a fondo, esta ya obsoleto. Si buscan lujo y servicios no pierdan el tiempo y el dinero en este hotel, aunque resulte el más económico de la gama más alta, es cochambroso e inimaginable su experiencia en el interior. |
4.5 |
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Anònim
Parella gran
França
17 novembre 2009
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Petit déjeuner excellent, décoration super, situation super central |
10 |
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Reynaldo
Parella gran
Barcelona,
Espanya
16 novembre 2009
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la atención del personal personalmente no lo calificaría de 5 estrellas |
8 |
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Karolien
Persona que viatja sola
zutendaal,
Bèlgica
12 novembre 2009
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vriendelijk onthaal, zeer ruime authentieke kamer restaurant verouderd, was de enige aanwezige voor het diner. |
7 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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