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Ercilla Lopez de Haro
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When would you like to stay at the Ercilla Lopez de Haro?
Top
Based on
126
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Mark
Family with older children
Farnham,
United Kingdom
November 18, 2009
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Comfortable room, quiet location although central. Helpful, friendly staff |
9.5 |
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Patrick
Solo traveller
county kildare,
Ireland
October 29, 2009
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I do not speak any Spanish but all the Hotel staff spoke perfect English which made my stay all the more enjoyable. The staff of this hotel were both curtious and very helpfull in all matters.I would highly reccomend this hotel to anyone travelling to Bilbao whether on Business or a holiday. |
10 |
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Carlos
Mature couple
San Juan,
Puerto Rico
October 27, 2009
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There was no air conditioning as advertise and that was really disconforting . We have to ask for a ventilator. We could not sleep at all. Thy also charge us for two breakfast we did not consume. |
3.5 |
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Helen
Mature couple
Cambridge,
United Kingdom
October 26, 2009
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Large foyer area and fastest lift I have ever been in! Design of furnishings was striking. Standard of cleanliness in our room was bad. Carper was dusty and had bits on it. I walked into bathroom with bare feet to find that there were shards of broken glass on the floor. Also hairs around the bath. The bathroom floor was cleaned on request. Minibar had only 1 glass in the cupboard and the bottom of the fridge was awash with water. Housekeeping staff need better training as these standards are way below what I would expect of a hotel of this quality. |
4.5 |
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Anonymous
Mature couple
New Zealand
October 9, 2009
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Location in Bilbao excellent for access to the Guggenheim art gallery, the old city and bus stops from and to the airport. Info at the airport helpful re bus stops |
8.5 |
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Andy
Mature couple
PINNER,
United Kingdom
September 16, 2009
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Well located hotel, within easy walking distance to both the Guggenheim and the characterful narrow streets of the old Caco Viejo district. Nice quiet spacious double room with lovely bathroom. The breakfast buffet and cooked-to-order offers lots of choice. Staff are attentive as you would expect. As I said on leaving, I will stay there again when I hope to see more of the city of Bilbao. |
10 |
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Martin
Young couple
Belfast,
United Kingdom
September 4, 2009
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The staff were extremely helpful, the bar is welcoming and stylish. The rooms are beautiful. It was a plaesure to stay here. Free internet access was a good. |
10 |
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David
Mature couple
Aylsham,
United Kingdom
August 22, 2009
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it was well situated for exploring Modern Bilboa and we had a trouble free stay |
6.5 |
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Fernando
Mature couple
Hobscheid,
Luxembourg
August 11, 2009
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Good and confortable room, just a little too small for a 5 stars hotel. Staff very kind. The window in the room didnot open easily. |
8.5 |
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Anonymous
Young couple
Germany
August 10, 2009
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WOW! The gentleman that greets guests at the door made for a very impressive introduction to the hotel. Nice that he offered to park the car. Front desk staff was always helpful. Gentleman in the bar could have been a little more attentive. |
10 |
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Colin
Young couple
Llantwit Major,
United Kingdom
July 16, 2009
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very pleasent staff and handy internet access,very close to musem and tube station..idel for bibao live festival |
10 |
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Clive
Mature couple
Newark,
United Kingdom
June 3, 2009
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All round service you would expect from a luxury hotel. Will book this hotel again when I go to Bilbao. |
10 |
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Ralph
Mature couple
Dublin,
Ireland
June 2, 2009
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High-end hotel with friendly staff in centre of Bilbao; excellent buffet breakfast; well-appointed bedroom and bathroom; great combo deal -- Guggenheim tickets plus room. |
10 |
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Lars
Mature couple
Callas,
France
February 15, 2009
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Very friendly and professional staff. Will return Beds a bit too soft |
8.5 |
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Anne
Mature couple
Santa Fe,NM,
United States of America
October 25, 2008
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Staff delightful, location good for walking. Our room was comfortable but tight - passage for large individuals would be very difficult! Photos on site rooms appeared much larger. |
9 |
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Anonymous
Young couple
Switzerland
October 7, 2008
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It was just catastrophic! It’s not at all a 5* Hotel! The superior room was so ugly: carpet and furniture very old, dirty and ugly. All in the bathroom was destroyed, old or broken. As we complained, we got an other one and it was as bad as the first. There were even holes in the floor under the carpet everywhere! TOO MUCH! Bar closed at 22h. Int.ernet was an old computer with virus and a Win 98! |
3 |
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Fito
Young couple
a coruña,
Spain
November 18, 2009
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la tranquilidad y la atención de los empleados |
8 |
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Juan
Young couple
Madrid,
Spain
November 18, 2009
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Proximidad al centro No es un hotel de 5 estrellas: el mozo ni aparece cuando llegas con maletas ni cuando te vas, el aire acondicionado está estropeado y al ofrecernos otra habitación también está estropeado, la habitación huele a cigarrillo a pesar de ser "no fumador", no reponen el bar, fuimos al restaurante a cenar y no había nadie ni camareros ni maître y nos largamos a otro restaurante....es el clásico hotel antiguo que no saben ponerse al dia. |
6 |
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Jesus
Solo traveller
Girona,
Spain
November 18, 2009
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Sinceramente desde su entrada hasta la salida no me ha gustado nada, no tiene ningún elemento de un hotel de cinco estrellas. Necesita de una reforma a fondo, esta ya obsoleto. Si buscan lujo y servicios no pierdan el tiempo y el dinero en este hotel, aunque resulte el más económico de la gama más alta, es cochambroso e inimaginable su experiencia en el interior. |
4.5 |
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Anonymous
Mature couple
France
November 17, 2009
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Petit déjeuner excellent, décoration super, situation super central |
10 |
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Reynaldo
Mature couple
Barcelona,
Spain
November 16, 2009
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la atención del personal personalmente no lo calificaría de 5 estrellas |
8 |
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Karolien
Solo traveller
zutendaal,
Belgium
November 12, 2009
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vriendelijk onthaal, zeer ruime authentieke kamer restaurant verouderd, was de enige aanwezige voor het diner. |
7 |
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Manuela
Mature couple
Alcorcón-Madrid,
Spain
November 10, 2009
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Su situación t tranquilidad en habitación interior Su estado de conservación. Mobiliario deteriorado |
6.5 |
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Rosa
Mature couple
Calatayud,
Spain
November 5, 2009
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Su tranquilidad, su ubicación y el trato amabilísimo de los empleados. Es un 5 estrellas pero no se puede comparar con algún 4 estrellas nuevo. |
8.5 |
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Bocanegra
Mature couple
Granada,
Spain
October 30, 2009
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Situación, profesionalidad y aptitud de su personal, muy buena gastronomía nada que resaltar |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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