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Hotel Carlton
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When would you like to stay at the Hotel Carlton?| Room type | Max | Rate |
|---|---|---|
| Superior Double Room |
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Show prices |
| Double Room for Single Use |
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Show prices |
| Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Luggage Storage, Airconditioning.
Activities
Fitness Centre, Massage, Turkish/Steam Bath.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible on site (reservation is needed) and costs EUR 24.00 per day.
Hotel Policies
Check-in
From 12:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 1 year stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
There are 8 private rooms for meetings and banquets, with capacities ranging from 20 to 300.
The gym is located on the first floor and features all kinds of fitness equipment for cardio, aerobic and anaerobic workouts, with everything from exercise bikes to weights. The gym also has a wet area with a mist shower and steam bath.
The hotel also offers a massage service, with the newest and most effective treatments available from experienced and fully-qualified physiotherapists, masseurs and coaches.
A laundry and dry cleaning service is available.
A safety deposit box for valuables is available in reception 24 hours a day.
If you need to get some work done, you can use the business centre, with PC with internet access and printer available free of charge, as well as a complimentary minibar.
Complimentary Wi-Fi wireless internet access is available throughout the hotel.
The excellent, innovative cuisine has been recommended in the Michelin guide. A wide range of impressive dishes is available including Basque specialities and international classics. The menu changes daily, from Monday to Friday, reflecting the finest, freshest local produce available.
There is a Metro station just 20 metres from the hotel, offering fast, convenient access to the whole of Bilbao and the surrounding region.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Carlton.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
539
reviews
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Show scores of:
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Individual guest reviews for Hotel Carlton
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Terence
Mature couple
Southampton, Hampshire,
United Kingdom
January 8, 2010
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Very central for shopping Limited restaurnt menu, had to work hard at having a non smoking enviropnment (drinks and meals),very difficult re car parking as ist in the middle of the city so hotel valet parking is essential (albeit expensive at 23 euros a night). In addition the hotel vacuum toilet flushing system is extremely noisy. |
7.5 |
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Filipe
Mature couple
Lisboa,
Portugal
December 4, 2009
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Location is perfect for sightseeing, shopping and museums. All at easy walking distance. Room was spacious and well furnished. Staff helpful and friendly. Excelent value for money. |
10 |
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Anonymous
Young couple
Spain
November 13, 2009
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the staff is very friendly, the building is classic style, and the location is excellent. the rooms are big. they seem to have only upgraded a part of their rooms to modern status while others are still quite old (still very nice and big). of course the prices are different, but the cheapest room in the hotel should still be very nice and new at a 5 star hotel. |
9.5 |
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Susan
Mature couple
Nederland, Colorado,
United States of America
October 27, 2009
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Very well appointed and spacious room, excellent location. |
10 |
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Anonymous
Mature couple
Germany
September 29, 2009
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This is the typical 5 star hotel. The location is excellent. The airport bus stops and leaves just around the hotel. The subway station is in just few minute walk. The breakfast buffet should be much more improved. It was not so bad, but the other 4 star hotel's breakfast in Bilbao was much much better. |
7.5 |
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Anonymous
Family with young children
Ireland
September 27, 2009
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Very good location, large room, very quiet, excellent breakfast selcection For a 5 star hotel in a major city the level of English by most staff was very poor. parking was a bit over priced at Eur21/night. |
8.8 |
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Diwakar
Solo traveller
Bangalore,
India
September 27, 2009
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breakfast Very expensive |
7 |
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Anonymous
Mature couple
Ireland
September 22, 2009
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The location was excellent. It was within walking distance of the important sights. The gentleman-Ivan- at reception was very helpful. The cost of breakfast was prohibative. |
8.8 |
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Joseph
People with friends
Santa Barbara,
United States of America
September 20, 2009
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Centrally located to most of Bilbao's main attractions and shopping; Metro is steps from the hotel. Hotel design is classy but not stuffy. Excellent breakfast buffet. I liked everything about it. |
10 |
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Anonymous
Mature couple
United Kingdom
September 11, 2009
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shame it does dot have a patio area |
10 |
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Tatjana
Group
Sveta Nedelja,
Croatia
September 7, 2009
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Excellent location, good service, very well equipped bathrooms, large rooms |
10 |
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Anonymous
People with friends
United Kingdom
September 2, 2009
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Great location and fantastic value for money |
10 |
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Anonymous
Group
United Kingdom
September 2, 2009
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Hotel interior and overall quality No Swimming pool |
9 |
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Anonymous
Young couple
Croatia
August 27, 2009
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great location |
9.5 |
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William
Mature couple
Glasgow,
United Kingdom
August 24, 2009
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The hotel was centrally located and of a good standard. The room was spacious and had all the amenities expected. The bar area appeared temporary but this may have been a function of the festival that was on at the time. |
6 |
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Daniel
Young couple
Dublin,
Ireland
August 23, 2009
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A perfect location near to everything we wanted to see and great value for money |
9.5 |
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Tony
Mature couple
Dublin 18,
Ireland
August 22, 2009
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I liked its closeness to the main shopping and eating areas, how comfortable and relaxing it was. |
9 |
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Anonymous
Mature couple
United Kingdom
August 20, 2009
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cleanliness of room - spacious acommodation Poor service from staff in hotel & restaurant - inefficient re bookings and information given - muddles with adminstration - off-hand attitude of staff - lack of any evidence of management |
6.5 |
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Sonia
Young couple
Piacenza,
Italy
August 15, 2009
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Beautiful hotel, lovely big room and a great location for shopping and visiting the Guggenhiem. |
10 |
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Christopher
Young couple
Nottingham,
United Kingdom
August 11, 2009
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The building is grand inside and the room was incredibly spacious. No need to pay for the expensive hotel breakfast as there are many good cafes nearby. Think twice about taking a car here because there is very little parking around and hotel parking is very expensive. |
8.5 |
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Neil
Mature couple
Thornbury,
Australia
August 3, 2009
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We booked well in advance securing an excellent rate for such a high quality hotel. It is in a brilliant location and there was nothing to be faulted. |
10 |
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Eamon
Mature couple
Buncrana, Co Donegal,
Ireland
August 2, 2009
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The location and value for money were excellent. We stayed here before and we were not disappointed. The bus stop is a minutes walk away and both the metro and taxi rank are outside the front door. |
9.5 |
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Andrew
Family with older children
NORWICH,
United Kingdom
July 29, 2009
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Perfect location - you can walk to all the main attractions in 10 minutes (15 if you stroll); the bus from the airport stops just across the plaza and there's a metro stop in the plaza. Staff friendly and efficient. I very rarely stay in 5 star hotels because I can't afford them; I choose 3 star hotels in 4 star buildings with 2 star prices, like this one - great value for money. |
8 |
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George
Mature couple
Brackley,
United Kingdom
July 27, 2009
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Great location, underground parking. |
7.5 |
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Anonymous
Young couple
Ireland
July 26, 2009
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The location is ideal, to the right you have a metro station and the main st (Gran Via) to the right you have shopping area, bull ring, restaurants etc and straight ahead The Guggenheim. I thought the staff could have been a little bit more friendly. The rooms were lovely however the beds were very incomfortable. There were two single beds joined together however one was higher than the other. Also when we didnt ask for our room to be cleaned it was regardless! |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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