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Hotel Petit Palace Arana
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Quan vols allotjar-te a Hotel Petit Palace Arana?
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comentaris
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comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Anònim
Parella jove
Espanya
11 gener 2009
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La ubicació, prop de tot i molt ben comunicat amb tramvia i metro. Falta de manteniment, és un hotel molt modern però no reparen les coses que es deterioren: aixetes desencaixades, dutxes que no desaigüen... falta de neteja: teranyines, no reposen els productes higiènics... falta de previsió per part del personal davant imprevistos ... |
4.5 |
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Anònim
Parella gran
Holanda
13 novembre 2009
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Good location, excellent breakfast: the best croissants ever! Computer in lobby was infected with virusses: my mail account was hacked! Do not log in on this computer! |
7.5 |
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Anònim
Persona que viatja sola
Suïssa
6 novembre 2009
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Very friendly staff, pet-friendly hotel, great location Rooms are not in great condition, bathroom fixtures falling apart, floors dusty and room and bathroom not well cleaned, bed uncomfortable, bathroom and room could have been cleaner, no coffee facilities except at breakfast |
8.5 |
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Rosemary
Família amb nens petits
dontreix,
França
1 novembre 2009
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I liked this hotel : Fantastic situation, nice hotel layout, good breakfast, balcony in room and view over Bilbao over the river. Staff were efficient. Family room a good size for once. It is a little run down in the rooms and quite a bit of noise from the road. Exercise bike and power shower broken, not that I minded. |
6.5 |
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Godfrey
Parella gran
Ringwood,
Regne Unit
14 octubre 2009
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Good access to the city centre, shopping and restaurants. Comfortable room and bed. Although the bathroom made good use of space, the lavatory was placed far too close to the wall to be able to sit on ! Also at night the hotel was very noisy as other guests returned to their rooms late. The hotel needs to be more clear on car parking arrangements - we were given a ticket by the hotel, but had already parked our car in the underground carpark, only to find that we should have presented the hotel's prepaid ticket to the attendant at the time of parking. We scrapped the hotel's arrangement and paid the full price in the end. Checkout staff were not helpful in resolving the issue. |
6 |
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Patricia
Parella gran
Louisville,
Estats Units d'Amèrica
4 octubre 2009
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The location was very nice. The location in the old part of town was very interesting for walking around and seeeing sights. The shower was terrible. Could only get burning hot water and very little of it. Made bathing challenging and unpleasant. |
6.5 |
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Law
Grup d'amics
Hong Kong,
Hong Kong
13 setembre 2009
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The hotel is clean, stylish and room is big. The location is perfect which is located close to 2 shopping areas. Also there is internet access which is suitable for business trip purpose. The taxi stand is ust outside the hotel, very convenient. |
10 |
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Maria
Parella gran
dublin,
Irlanda
12 setembre 2009
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Very clean and comfortable. Right beside the the Casco Viejo and only a short walk to centre of town. |
8.5 |
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Victoria
Parella gran
Colwyn Bay,
Regne Unit
2 setembre 2009
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The receptionist was very friendly and helpful. We arrived in the middle of Bilbao festival and the advice we were given on where to eat was excellent. Everyone in the city was very friendly. We will definitely go again. The hotel design is great and it is well located in the old town. Parking is a short walk away. Although breakfast was otherwise good it was disappointing not to have fresh orange juice |
8.5 |
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Anònim
Persona que viatja sola
Portugal
31 agost 2009
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Hotel staff was very kind and helpfull room smell to tabaco intensivelly |
7 |
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Simon
Parella jove
York,
Regne Unit
27 agost 2009
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Good service @ check in, good location. Grubby and falling apart, broken bannister rails, wallpaper falling off. Fancy doors that catch on electric light fittings... |
5 |
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Anònim
Família amb nens petits
Regne Unit
13 agost 2009
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Continental breakfast is expensive at nearly €13 per head, no discount for small children. |
8.5 |
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Anònim
Grup d'amics
Regne Unit
4 agost 2009
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the location, within excellant distance of both the old town and the newer areas across the river. Friendly staff. the glass doors between the room and the bathroom, didnt shut completely and gave reduced privacy. |
9 |
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Andrea
Persona que viatja sola
Milano,
Itàlia
28 juliol 2009
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The staff was friendly and always gave us great advice. The room and the bathroom are comfortable and wide, there are two computers in the lobby for surfing the internet, free of charge. Location is perfect, right next to Casco Viejo. |
9 |
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Elizabeth
Família amb nens grans
Alexandria, VA,
Estats Units d'Amèrica
21 juliol 2009
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The location within the old city is wonderful for strolling. The room was a little tight but totally acceptable. The Guggenheim is about a 15 minute walk past all the city shopping. Bilbao is a fabulous city. |
8.5 |
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Anònim
Parella gran
Regne Unit
15 juliol 2009
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Good location Rooms 105-107 above foyer area and potentially noisy |
6.5 |
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Cecile
Parella gran
Petit Bersac,
França
4 juliol 2009
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The staff were very friendly and helpful. Free bikes were available which made our stay more pleasant. The decor is stylish but the finishes need renovation. Large room, comfortable beds, very clean, quiet, central and the price was excellent - would definitely stay there again. |
9 |
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Anònim
Persona que viatja sola
Eslovàquia
22 juny 2009
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Nice design of the room, perfect location in city centre, services |
8.5 |
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Julia
Parella gran
Hove,
Regne Unit
19 juny 2009
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Great position, really central. The card keys never worked when returning to our room & we had to keep returning to reception for them to be re-programmed. |
8.5 |
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Anònim
Grup d'amics
Irlanda
29 maig 2009
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Location very good Leaking of shower in room above. |
7 |
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Anònim
Grup d'amics
Estats Units d'Amèrica
25 abril 2009
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The location is excellent and staff is friendly. These make up for the decor. It wasn't to be trendy but doesn't hit the mark. |
10 |
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Anònim
Parella gran
Holanda
21 abril 2009
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Location and good breakfast. Bathroom needs seriously a refurbishment. |
6 |
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Anònim
Persona que viatja sola
Japó
6 abril 2009
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Good location in the old town, with easy access to tranceportation．the staff were very kind & friendly when I rent a free bike. noisy at night |
8 |
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Jessica
Grup d'amics
West Hollywood,
Estats Units d'Amèrica
16 març 2009
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the staff was very nice and the modernity of the hotel's design and furniture. also, it was at a central location, easy access to the tram to take to guggenheim. many complications with the shower. also, the elevator situation was a bit strange (have to take one to get to another that leads to the room...) |
6.5 |
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Anònim
Grup
Noruega
12 febrer 2009
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Nice location, nice rooms and very good breakfast. |
7.5 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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