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Meliá Bilbao
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언제 Meliá Bilbao호텔에서 숙박을 원하십니까?
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이용 후기
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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Barry
장년 커플
Ventnor,
영국
2009년 9월 30일 수
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This hotel has recently changed from the Sheraton Bilbao to the Melia Bilbao and unfortunately has suffered in the transition/change. Now a 5 star hotel charging 10 star prices and providing 3 star service! Where does one start? The reception staff were very cold and unhelpful. We were charged 25 euros per night for our small dog (yorkshire terrier) who had his own enclosed bed in the hotel bedroom - not been changed previously for him. Charged 20 euros per day for a very low power "high speed" internet which was not working most of the time. The food prices in the Cafe Chillada are very high - over 16 euros for a small green salad and 19.50 euros for a salmon loin with hardly any vegetables. The salmon was not properly cooked and afterwards I had severe stomach pains for two days. I complained but the reception staff just shrugged their shoulders and said that I should have complained at the time. No refund given. Wrongly charged for mini-bar |
4 |
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Marianne
친구 동반
NYON,
스위스
2009년 9월 28일 월
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Architecture, decoration and colors, location. Also enjoyed the gym and the swimming pool, nice and warm with a view as it is on the 6th floor. Good value for money (special rate but not convinced we got the Deluxe room which was confirmed to me). See more comments below. We got there as the management from Sheraton over to Melia had just hpappened. Staff not attentive or friendly at first, very busy looking at their computer screen. Wouldn not even look up when we arrived. This improved over our 4 night stay but not enough to mach a supposedly 5*hotel. Buffet breakfast overpriced. Upon departure, they insisted I paid even though I had a special deal, non refundable, with booking.com. Luckily, I had recevied my credit card statement before going on the trip so I knew I had already been charged. Had to insist and finally, upon checking they confirmed it was paid. Hopefully, service will improve over time. |
7 |
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Gerard
장년 커플
Dublin,
아일랜드
2009년 9월 27일 일
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The good location, room quality and generally relaxed atmosphere. |
9 |
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익명
개인 여행자
영국
2009년 9월 21일 월
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Proximity to city centre and to Conference facilities Change over of Ownership half way thru.Slightly disruptive as all toiletries/ paperwork/ all items with insignia were changed on one day.Staff also seemed to have changed as new staff werent too sure what they were doing. |
7.5 |
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Tateo
개인 여행자
Great Neck,
미국
2009년 9월 20일 일
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I was very unhappy that the hotel, on the day I arrived, was no longer a Sheraton Hotel, especially as the brand association was the primary reason I made the booking. The hotel was as comfortable as always, but as it was day 1 for a completely new team, they had some small hiccups with their software at check-in. I expect that they will be fine shortly and the hotel was as comfortable as always. |
7.5 |
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Philippe
장년 커플
Lorient,
프랑스
2009년 9월 3일 목
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Very conveniently located near the Guggenheim museum at 5mn.We booked a package with tickets included for the museum which was perfect.Bkfst is very good.Bkfst room a bit small for that hotel size.Reception taff very professional and very kind. |
8 |
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Siobhan
장년 커플
londonderry,
영국
2009년 9월 1일 화
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beautiful building, luxurious room, if a little sparsely furnished.ery quiet great views , v quiet seemed to be run by a skeleton staff - very few staff on site, the award winning hotel restaurant was closed for the duration of the stay. That was quite disappointing |
8.5 |
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Sheila
장년 커플
LEEDS,
영국
2009년 8월 31일 월
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We liked the position and the view from our room, the helpfull staff and the quality fittings in the rooms. Like all 4 & 5 Star hotels when you have a captive audience you drive them out of the Hotel to local bars because of the excessive charges at the bar. |
9.5 |
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Lenny
친구 동반
Tielt,
벨기에
2009년 8월 28일 금
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Beautiful and clean room, friendly staff, nice pool, free Internet access on PC's next to the pool, close to tram going into the centre of town The advertisement promised bathrobes and slippers but we didn't get any, free wi-fi access in the lobby but you had to pay for it in the room |
10 |
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Bruno
장년 커플
Cobre-Cascais,
포르투갈
2009년 8월 23일 일
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private underground parking is very convenient as well as its location. Breakfast has gone downhill. We have noticed the difference as we stay at this hotel for the last 4 years. |
9 |
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익명
친구 동반
폴란드
2009년 8월 20일 목
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spacious room automatic mini bar - you may not remove any of the items to put there your water, stain on carpet, a bit old furniture, design a bit outdated not keeping up with the Spanish hotel chains, bathroom far from being clean, very few amenties (no slippers, shaver, toothbrush..). Don't be tempted by international chain name - doesn't deserver more than 3 stars compared to other hotels in the city. |
4.5 |
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Pamela
친구 동반
Greystones,
아일랜드
2009년 8월 19일 수
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Reception staff were excellent. Very professional and well informed. Very central location too. Coffee/tea facilities would have been great. Guests could also be told about the blinds in bedrooms when checking in. I felt foolish asking about them, where they were, but I have to say the receptionist was so nice when he was explaining them to me. |
7.5 |
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Loretta
장년 커플
Navan, Co Meath,
아일랜드
2009년 8월 14일 금
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Fantastic location, only 5 minutes from the Guggenheim museum. Good room only rate but price for breakfast is overpriced. |
9 |
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Reinhold
만 12세 이상 자녀를 동반한 가족
Hofheim am Taunús,
독일
2009년 8월 5일 수
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The concierge was very helpful and gave us great restaurants recommendations. The design of the hotel is quite sleek, modern and impressive, |
9.5 |
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Hitoshi
젊은 커플
Tokyo,
일본
2009년 7월 29일 수
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Doesn't bellboy exist?...I've not met with him. Linens are not completely satisfactory. |
8 |
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Philippe
만 12세 이상 자녀를 동반한 가족
Rotselaar,
벨기에
2009년 7월 25일 토
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Very nice rooms. Good location to explore the city of Bilbao. Quality of breakfast can be improved. |
9.5 |
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Barry
개인 여행자
Ventnor,
영국
2009년 7월 16일 목
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Everything that a five star hotel should be |
9.5 |
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Gillian
젊은 커플
Glanmire,
아일랜드
2009년 5월 18일 월
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loved the hotel design and staff were v helpful |
9.5 |
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Fernando
개인 여행자
Manchester,
영국
2009년 4월 22일 수
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The views and the sheer vast space of the hotel entrance and common areas |
7 |
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Phillip
젊은 커플
Dublin,
아일랜드
2009년 4월 15일 수
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Nespresso coffee machines in the rooms on the 8th floor. The cost of parking...EUR20 per day |
7.5 |
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Bruno
장년 커플
Cobre - Cascais,
포르투갈
2009년 4월 12일 일
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Very friendly staff at the lobby and in the restaurants. Private parking at the hotel is very useful. Very nice breakfast. Parking may be a problem with a big car when turning around the pillars. Coffee should be much stronger ... |
7.5 |
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Jason
젊은 커플
Diegem,
벨기에
2009년 4월 8일 수
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The bathroom was well designed. The shower was fantastic. They had an internet room where I could access the net using a regular PC (without annoying advertisements) and I could print off my boarding pass there as well. This was really useful. The bed itself was made up of two smaller beds. The floor was fairly slick, so the beds kept splitting apart... |
7.5 |
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Nuno
만 12세 이하 어린이를 동반한 가족
lisboa,
포르투갈
2009년 3월 1일 일
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mini spa, wifi, city center |
7.5 |
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Chris
개인 여행자
Bilston,
영국
2009년 2월 10일 화
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Pool. Late room service. Pool didn't open until 9am. |
8.5 |
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Olevier
만 12세 이상 자녀를 동반한 가족
lochristi,
벨기에
2009년 2월 7일 토
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the breakfast was not so goed after ,10.00 o'clock the staff in the breakfastroom was not goed. |
7 |
고객 이용후기는 Booking.com을 이용하신 고객이 투숙 후 질문서에 작성한 호텔에 대한 개인적인 의견이 표현된 것입니다. 이 의견들이 Booking.com의 견해를 반드시 대변하지 않음을 알려드립니다.
이 호텔을 검색하신 고객들이 방문한 다른 호텔 목록:
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Hotel Carlton This elegant 5-star hotel is one of the citys most emblematic buildings and dates from 1926. It boasts a central position in Plaza de Federico Moyúa and an elegant restaurant. |
Hesperia Zubialde The Hesperia Zubialde is an excellent value option for visitors to the city of Bilbao, conveniently located near the world-famous Guggenheim museum and boasting a number of useful facilities. |
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