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Emperador
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7.6
Top
Based on
356
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Gillian
Mature couple
Frankfurt,
Germany
June 29, 2009
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Very good rooftop pool - a real bonus in a city centre hotel.Breakfast also very good. |
7.5 |
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Michael
With friends
Nottingham,
United Kingdom
June 26, 2009
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Location for seeing the city, friendly staff, comfortable rooms, traditional decor and room to relax in the evening. |
9.5 |
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Anonymous
Mature couple
Ireland
June 19, 2009
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The hotel itself was lovely, great swimming pool and roof top garden, courteous staff. The location, unfortunately its not in a very good/safe area of Madrid. |
7.5 |
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Vladimir
Solo traveller
bradenton,
United States of America
June 16, 2009
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Everything was o,k exept payment . They do charge my credit card despare the fact I already pay for this stay to your company. So at the moment I am charged twice. Doble Payment from your company and from hotel. Could you help me with this problem? |
7.5 |
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Robert
Mature couple
Quesada, Rojales,
Spain
June 15, 2009
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It is in a central location, close to everything, especially the city tour buses and is very nice We had to call twice to get an extra pillow and we asked the front desk, when we left in the morning, to have our ice bucket replenshied when we left for the day ( we had received a bottle of chanpane and did not drink it the first night) , and they did not refill it.... |
8 |
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Sara
Solo traveller
Riyadh,
Australia
June 9, 2009
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the location the rooms are like 3 hotel star. the views. |
7 |
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Dawn
Family with older children
Glastonbury,
United States of America
June 8, 2009
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good location |
7.5 |
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Rosalia
With friends
London,
United Kingdom
June 3, 2009
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The roof top pool was a gem! |
7.5 |
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Anonymous
Mature couple
Ireland
June 1, 2009
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great location .tube station santa domingo right outside hotel. gran via great for shopping we would definetly stay here again. |
7 |
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Natalie
Family with young children
dublin,
Ireland
May 30, 2009
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Nice lobby,bar and pool area,geat for a very central hotel. Rooms a little dated and dark and could do with a re vamp. |
8 |
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William
Young couple
dublin,
Ireland
May 28, 2009
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the hotel was in a perfect location, staff were very pleasant and the pool on the roof just topped it off. |
10 |
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Anonymous
Mature couple
United States of America
May 23, 2009
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Staff was great. Top floor pool and dining area had an excellent view of the city. Breakfast was very expensive. |
9 |
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Gavin
Young couple
dublin,
Ireland
May 21, 2009
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sun lounge area no irons, extremley expensive. no enough staff have proper english. |
5.5 |
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Anonymous
With friends
United Kingdom
May 20, 2009
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Good hotel (though not great looking from the outside). Rooms good size and clean, great swimming pool on roof top, close to everything.....shops, bars, restaurants and metro. The porters were friendly and the reception staff were pleasant. We paid extra for club rooms but the 'exclusive lounge' was no more than a small smokey room! The staff didnt tell us about any of the facilities so we had to find everything out ourselves. And the bar staff were rude and unaccommodating..and the bar was very expensive |
8 |
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Marc
Young couple
Tilburg,
Netherlands
May 14, 2009
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Very good hotel, the rooms were clean and large. In the middle of the action in Madrid. Pool is very nice on the roof. |
8.5 |
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Steven
With friends
twickenham,
United Kingdom
May 13, 2009
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Pool was absolutely freezing cold all day long, too cold to swim in for more than 30 seconds. Rooms were smaller than expected. |
6 |
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Oxana
Young couple
Moscow,
Russian Federation
May 13, 2009
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Close to the center (Gran Via directly). Old style hotel, need some rooms details reconstruction. Very expensive mini bar, chargable TV channels. |
6 |
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Yousef
Solo traveller
TRPOLI,
Libya
May 12, 2009
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old furniture.must be changed. |
8 |
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David
Young couple
Mekalless,
Lebanon
May 9, 2009
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I liked the Emparador Madrid for its location in the heart of the city close to all the restaurants and monuments the bed was a bit small for a couple. |
6.5 |
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Charilaos
With friends
Athens,
Greece
May 7, 2009
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In the heart of Madrid, near almost to everything |
7 |
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Alexander
Mature couple
Lisbon,
Portugal
May 7, 2009
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Location is good, close to all spots. Early check in prior to 1 pm was good surprise, good friendly staff, clean facilities, spacy room airconditionning is not efficient, must be very old and not maintained. we tried to sleep with open door to the varanda, as fresh air is always better than airconditioned one, but streets are noisy til 4 am! good for night goers, bad for sleep. carpets keep dust, no way to clean it out, they keep dust of 5 generations! |
6.5 |
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Anonymous
Group
Ireland
May 6, 2009
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Luxurious lobby area, excellent location, pleasant and friendly efficient staff. Very helpful front desk staff Bar service was slightly disorganised and slow |
8 |
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Stephen
Mature couple
Twickenham,
United Kingdom
May 4, 2009
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Not a lot to be frank. Staff on reception were impersonal although the porters were good. Not good value for money but handy for the metro |
3.5 |
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Aisling
Young couple
Dublin,
Ireland
May 2, 2009
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The room was quite nice and it was in a fantastic location. They also took our considerations into account as we wanted a non-smoking room and a room that wasn't too noisy. While our room was away from the sounds of the Gran Via it had doors that connected to the next room and we were woken up by the kids next door at 7 in the morning and they were very noisy! Have no idea why they would put a couple in a room like that!!! |
8 |
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Anonymous
Family with young children
United Kingdom
April 30, 2009
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Location Rooms to small for a family and poor facilities. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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