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Sercotel Carmen
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When would you like to stay at the Sercotel Carmen?
Top
Based on
646
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Marjorie
Mature couple
fouqueure,
France
November 26, 2009
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the staff were extremely helpful getting us into the car park and for providing local information - especially the local free internet access. i thought the hotel could advertise it's services better - or provide more food in the Cafe - the room service selection was very good but we would have liked to get it in the cafe instead. |
9 |
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Vincent
Mature couple
Aireys Inlet,
Australia
November 17, 2009
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Location and quiet. Good size room and excellent bathroom facilities. Wanted to charge extra for use of safe in room. |
7 |
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Donald
Mature couple
Totana,
Spain
November 10, 2009
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The friendliness of the staff and there willingness to help when needed The rooms were made up later than we would have hoped |
10 |
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Robert
Mature couple
La Herradura,
Spain
November 8, 2009
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Easy access on foot to the wonderful city of Granada Road access is very difficult. The satellite navigation system took me down roads with restricted access and it was not clear whether I should be in them or not. I would never have found the hotel if I deviated from the main route. The city of Granada needs to make the rules in these streets clear to tourists with better signs.The parking bay(unloading only) outside was full and a second difficult circuit was necessary. Parking was expensive but it was valet parking. |
8.5 |
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John
Mature couple
Wirral,
United Kingdom
October 21, 2009
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Pleasant, quiet, comfortable room, with very helpful, obliging staff. Tea/coffee not available in room as in eg. Eire. |
8.5 |
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Peter
Mature couple
Nacka,
Sweden
October 21, 2009
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No ice machine. No free internet acces. |
8.5 |
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Avner
Mature couple
tel aviv,
Israel
October 20, 2009
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Best location Good service Clean Not noisy |
10 |
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Anonymous
Group
Ireland
October 19, 2009
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The hotel was very convenient to everythingwith most places within walking distance. The Breakfast buffet was excellent The only problem was the traffic noise . Also there is an excellent Roof terrace and pool which is closed from the end of September . We had exceptionally warm weather in October and it would have been nice to be able to use the roof terrace bar as the main Bar is characterless and dead. |
7.5 |
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Anonymous
Mature couple
United Kingdom
October 18, 2009
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Excellent location, and large comfortable room with balcony. |
9.5 |
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Rose
Mature couple
Dublin,
Ireland
October 16, 2009
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went to alhambra Palace and Gardens and a walking tour of the city The back room we were given first had musty smell but our second room was great. |
10 |
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Peter
Mature couple
Carrollton, Texas,
United States of America
October 8, 2009
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quite, appropriate temperatures, breakfast was convenient and good closeness to historic area , shopping, and restaurants |
10 |
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Riccardo
Mature couple
Leamington Spa,
United Kingdom
October 6, 2009
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Good value for the money, private parking (not included in normal price) and near the centre. Very few poeple know English and their knowledge is low. |
8 |
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Norman
Mature couple
Caringbah,
Australia
October 6, 2009
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location yes, swimming pool and outdoor eating location on roof was shut in September which spoilt the stay somewhat, was not advised that these facilites would be closed in september. |
5.5 |
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Anonymous
Mature couple
United Kingdom
September 30, 2009
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The room was very comfortable and clean, staff were excellent and breakfast was fantastic, we really enjoyed our stay |
10 |
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Claire
With friends
Dublin,
Ireland
September 30, 2009
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location was perfect, right in city centre and very close to the Alhambra Not much atmosphere - in the bar there was no background music playing |
8 |
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Carlos
Family with older children
San Cugat,
Spain
September 29, 2009
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Very good value altogether, excellent breakfast. Very good location, pleasant walk to the historical center of town and ample shopping nearby. |
8.5 |
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Joseph
With friends
Gaucin,
Spain
September 26, 2009
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The location was not bad The service was abysmal. They are totally disorganized. There would be 4 people behind the front desk (I am not exaggerating) waiting on 1 person, while there was a line of 15 people. They lost my fax.I would never go back there again. |
5.5 |
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Lorraine
Young couple
Dublin,
Ireland
September 25, 2009
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Very central hotel. Decor was in need of updating. Bed was too soft and it is fairly noisy too! The pool is also very small - not like the picture on the website. |
5.5 |
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Anonymous
Solo traveller
Spain
September 22, 2009
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It is centrally located. I have stayed at this hotel before and found it good. This time the rooms were terrible. They had not been properly cleaned. There were empty soda cans in the room, broken tv sets and dirty walls. |
3 |
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Jean
Mature couple
Alicante,
Spain
September 21, 2009
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The hotel was very central to the tourist attractions of the City. We stayed in the Superior Double Room which was a good size and had a small balcony overlooking the street outside. The room was clean and spacious with a very comfortable bed. Breakfast was included in our fees and the amount and variety of the food was excellent. The staff were friendly and helpful and the hotel has the added advantage of on-site parking (extra fee payable). Just one small thing, the coffee at breakfast was dreadful! |
8 |
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Robin
Solo traveller
manchester,
United Kingdom
September 19, 2009
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fantastic view from roof terrace |
7.5 |
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Barbara
Mature couple
fleet,
United Kingdom
September 18, 2009
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Good clean decor no dirty carpets. good location near the tourist bus stop and oppposite department store. Swimming pool was too small to swim. fine to cool down in |
7.5 |
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Kevin
Mature couple
Brighton,
United Kingdom
September 17, 2009
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Comfortable, clean, centrally located. Does what it says on the label. Don't expect to swim in the rooftop pool as it is very tiny. Also not sure what a 'Premium' room is as we booked 2 and neither had a view and nothing to indicate they were any different to 'Standard'. |
7.5 |
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Andrew
Young couple
Casares Playa,
Spain
September 17, 2009
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Location, very central Very tired looking. |
6 |
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Douglas
Mature couple
Kings Lynn,
United Kingdom
September 17, 2009
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Service at desk was efficient and at breakfast friendly |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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