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Hotel Universal
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When would you like to stay at the Hotel Universal?
Top
Based on
433
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Rebecca
Family with young children
Landstuhl,
Germany
November 28, 2009
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Excellent location in the city! Loved & recommend using the parking garage (no on street parking there for blocks). Staff were super friendly & gave us great tips about touring the city & recommended a great resturant. Our room was very warm. |
10 |
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Dimiter
Mature couple
Sofia,
Bulgaria
November 15, 2009
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Good central location,parking available,clean room and bathroom,helpful staff,easy to find,reasonable price. you have to look for a morning coffee outside the hotel. |
10 |
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Gareth
Mature couple
Mold, Flintshire,
United Kingdom
November 12, 2009
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clean,good location,good value for money,good facilities. |
10 |
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Karina
Young couple
MOSCOW,
Russian Federation
November 8, 2009
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Staff was very polite and nice, did their best to speak English. Parking is ok. The main problem is the rule of air-conditioning: on October 30th (outside temp was plus 28 c that day - about 20 c in the night) we were told that “nights are cold in Granada in the end of October, hence no air-conditioning is available - only heating”. Just ventilation is not possible as well. Our window went to the inner yard, as well as from many other rooms. We heard everything: cough, multiple discussions in a loud voice, window opening/closure and the worst is curtain opening/closure. Somebody’s bath is heard as if it is in your own room. We hardly slept more than 3-4 hours that night. |
5.5 |
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Philip
Mature couple
Market Rasen,
United Kingdom
November 1, 2009
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The warm, well-mannered reception from staff. Excellent central location with easy access to places of outstanding historic interest + shopping + many first-rate tapas bars. The air-conditioning system did not work well in our room. I'm sure, had it been a troublesome issue, the problem would have been rectified. We were housed immediately below the restaurant floor which was noisy at times. |
9.5 |
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Ryoko
Young couple
Bath,
United Kingdom
October 29, 2009
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good location, clean room. We booked a room without breakfast but there are so many places to enjoy nice coffee that we didnt feel any inconvenient. |
10 |
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Anonymous
With friends
United Kingdom
October 19, 2009
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Friendly staff, clean room well insulated against noise, comfortable bed, effective bathroom facility, multi channel tv, roof top cafe/bar at reasonable prices, central location. What was there not to like? |
7.5 |
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Rafael
Young couple
SAO PAULO,
Brazil
October 19, 2009
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Yes, one of the recepcionists was so unhelpful. He could be more polite. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
October 13, 2009
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Central location and easy access to sites and good choice of restaurants and bars a stone throw away. The view from the bar made up for basic facilities as you could see the Al Hambra thru the roof tops. Single room was pretty drab. |
7 |
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George
Mature couple
Broxburn,
United Kingdom
October 11, 2009
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Hotel was ideally situated for sightseeing and shopping in the city. The hotel was in easy walking distance of restaurants and cafes. Free internet was a great asset. Our room on the 5th floor was a little noisy due to cafe/restaurant on the 6th floor. |
9 |
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Gloria
With friends
Vancouver, BC,
Canada
October 4, 2009
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The front desk people were very friendly and helpful. They even stored our luggages for us past our check out time. They also confirmed our tour reservation for the Alhambra and where we can go to be picked up. The other thing I liked most is that the hotel is right in the shopping district, with a lot of good places to eat nearby. They were excellent. |
10 |
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Cynthia
With friends
west hartford,
United States of America
October 2, 2009
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Very pleased that free internet was available--centrally located, also. |
10 |
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Christian
Solo traveller
Madrid,
Spain
September 29, 2009
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Quiet rooms, clean, modern, located in the center, friendly helpful stuff, fair price, Internet included no breakfast included but available |
9 |
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Anonymous
With friends
Spain
September 28, 2009
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location. rate terrible noisy. rugs were dirty and worned out. beds were hard. |
4.5 |
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Derek
With friends
Sorbas, Almeria,
Spain
September 27, 2009
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Very friendly service, comfortable room. Very noisy from traffic in front bedroom, stay in the back. |
8 |
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Anonymous
Young couple
Turkey
September 25, 2009
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hotel has a car park. you can park your car for 13 €/day. no sound insulation at facades. you may awake early bec. of traffic noise. |
6.5 |
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Maja
Young couple
Warsaw,
Poland
September 23, 2009
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Very nice and helpful staff, easily available parking space in a centre of crowded city (although not cheap), free internet access (wifi). Room with main street window was very noisy (and we stayed on a Saturday night). |
8.5 |
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Graham
Mature couple
BRADFORD,
United Kingdom
September 12, 2009
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we enjoyed the fact that the hotel was very centrally placed and a good base for our stay in Granada with good parking facilities and pleasant helpful staff. the noise from the other rooms caused us to wake up a few times but this is what it is, a city center hotel - perfect for a few nights wouldn't use for a longer stay. |
7.5 |
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Robert
With friends
Croydon,
United Kingdom
September 3, 2009
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Good price for a central location |
9 |
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Marius
Mature couple
Bucarest,
Romania
August 31, 2009
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Excellent location in town, good comfort, staff friendly and helpful. We enjoyed our stay in the hotel. I would recommend to everyone. |
10 |
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Edouard
Young couple
Madrid,
Spain
August 23, 2009
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Location, good value for money The cleaning lady was very unfriendly, very noisy: she was moving all the beds/chairs of the other rooms without taking care of the people still sleeping at 8am |
7.5 |
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Kyle
Young couple
London,
United Kingdom
July 5, 2009
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Great location, only a short walk to the plaza's, cafes etc. Great little cafe on the top floor, very convenient car parking. It is on a main road, so can be quite noisy in the mornings. |
8.5 |
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Davide
Young couple
Meyrin,
Switzerland
July 4, 2009
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The hotel is very central, close to shops. Alhambra is only a few minutes away, on bus. The single room was on the small side (although when I moved into a double room when partner came, this was much bigger). |
7 |
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Tomas
With friends
Vilnius,
Lithuania
June 25, 2009
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Very good for this price. Good location for sighseeing (alhambra ect.) officious porter |
6.5 |
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Alice
Solo traveller
Sawbridgeworth,
United Kingdom
June 25, 2009
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The desk staff were very helpful and the gentleman spoke good English and told me how to get to the Autobus Station very clearly. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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