Tryp Ambassador

The room was very clean and the front desk friendly. The hotel is centerally located with good access to sights. Breakfast buffet was very rich.

Excellent rooms, good breakfast, helpful staff. We got a fantastic rate and the whole stay was excellent

Public rooms are lovely, location is superb in Madrid. Airconditioning was great!

Bathroom needed renovation. Fixtures were clean, but old, as evidenced by their lack of shine, and shower curtain was flimsy, failing to keep the water inside the tub shower.

The best thing about this hotel was the central location. It's close to the palace, opera, most plazas. Rooms were cosy and clean.

Noisy air condition.

I like the old fashion furniture and the classical atmosphere. The position is good, near the Royal Opera and Royal Palace.

I have a problem with the payment with them. I paid by credit card at the time of reservation and I had to pay again (double) at the reception because they claim that they refund me the amount before my arrival at the hotel. Is very strange this because I didn't ask for that refund and the reservation policy says that no refund if possible!

The location of the hotel was central and within easy reach of the main attractions in Madrid. Although centrally locateit was quiet.

Not applicable.

Everything. It's a real 4 star hotel.

It's not about the hotel, it's about the street where the hotel is located. This street is under reconstruction and the noise is unbearable.

Good position for visiting Madrid, free wi-fi in the room and quite good breakfast

We booked a double room and we got a king sized single (larger than a standard single but smaller than a double) at the reception they told us that the upgrading to a double room was 20€ per day! Very unfair!

Fantastic location. staff were helpful. room was clean and spacious

We had two single beds rather than a double

The position of the hotel was excellent, near to shops and restaurants and good for sightseeing. Room was very good and spacious.

Great hotel! .... Chose Tryp Ambassador for location and on other traveler recommendations. The facility is very nice, clean with very large well apppointed public areas. Everything was great about the room itself..... clean, quiet, great bed, very roomy. Servive? ... The toilet broke one morning (water would not stop running). Stopped by desk to report it on the way to breakfast.

Very well located. My room was larger than expected, a seperate area with sofa bed around a corner leading to as large bathroom. It was away from the street so quiet enough until the room cleaning began. I was allowed a late-checkout until 4pm after signing up to the hotel's rewards program, which was very welcome.

When I checked in, I asked for an iron to be sent to my room (something which I assumed was normal for any european hotel) but was told that they don't provide irons/boards, but that they do however provide an ironing service. I didn't enquire how much, but I thought it was like Ryanair charging to use the toilets, and just wore my t-shirt with a few extra wrinkles instead. Is this normal in...