Reina Isabel

i enjoyed the relaxed atmosphere, the freindliness of the staff and thought the buffet breakfast was great and the location.

main complaint was that my friend and I were locked out on our balcony! we closed the door and could not re open the door as there are no handles. we waited for 35 minutes until we could hear someone on the next balcony and asked for them to ring down to reception. this could have been an extreamly bad incicident as we were on the 6th floor and it could have been very late at night when no one was around- there are no warning signs about not closing the door.

Staff always helpful, room comfortable and well-equipped. Also they left me a bottle of wine in the room on my birthday, even though I hadn't mentioned it. I thought that was nice.

Only niggle was that for breakfast they had available 'potatoes with onions' and 'potatoes with bacon bits'. Unfortunately these were in the same tureen, although on different sides. Not very good for vegetarians or Muslims, neither of which want the pork in their food.

i injoyed hotel you can see the pints above

The location on the beach, the breakfast, the seaview were amazing. I also liked the pool and the short distance to the shopping and transport centers

I would really like to see more careful attention from the personel

The proximity to beach,shops,restaurants,bars,right on the seafront was very handy.The pool area was top class,with lovely comfy sunbeds and was always spotless.The staff at the pool bar were really lovely,and pleasant and helpful.The breakfast was very enjoyable,having a great variety of food, both hot and cold and plenty of fruit,yoghurts cerealsetc available.A really nice relaxing holiday.This was my second time to stay in the hotel and I would have no hesitation in recommending it to friends or family.

The only thing I could find fault with was the air conditioning, in our room,we had it turned to 5 degrees but the room just stayed too warm. I probably should have brought it to the attention of the hotel staff but just didnt want to bother complaining as everything else was excellent

The hotel was well located and convenient to the beach and promenade. I also liked the free internet which is absolutely critical. I willl not stay at hotels that charge for internet. It is like charging for electricity.

The hotel is tired. The room are small and uninteresitng, the common areas in need of upgrade. The coffee is horible. Coffee is important...you should pay attention to making the best coffee possible. It does not cost any more...it just takes attention. Also, he air conditioning is ineffective and old. It is just foreced air and really can no be used to make the room more comfortable.

The restaurant upstairs and the location

The hotel is badly in need of refurbishment: cracked tiles, cracks in the wall, sticky carpet and grubby furnishings.

Fantastic position on beach. Very good breakfast. Comfortable rooms.

Very slow and unstable internet.

Very good breakfast.

The interior in the dining room. Time for change

Excellent location & restaurant (8th floor)

Decor tired, horrible bedcovers

An excellent hotel in every respect. Wonderful location and excellent facilities.A great pool with excellent facilities and the hotel's own beach in on the beautiful sandy Las Canteras beach. I shall return there.

Plassering nær stranden. Hyggelig betjening, særlig i resepsjonen. Ypperlig frokost. Stille og rolig miljø med klassikk bakgrunnsmusikk.

Høyere hastighet på internett.

Hotellin aamiainen, ravintolapalvelut erinomaisia. Kuntosali ajanmukainen, erinomaiset vaihtoehdot auringon palvomiseen, vaikka parvekkeelle ei paistaisikaan.