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Eden Paraiso Neptuno
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When would you like to stay at the Eden Paraiso Neptuno?
Top
Based on
355
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Ciaran
Family with young children
CLONDALKIN DUBLIN,
Ireland
December 3, 2009
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we found that staff were really helpfull and always very polite.Reception staff had excellent language skills. |
8.5 |
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Caroline
With friends
Barcelona,
Spain
December 3, 2009
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The location was amazing - right off Plaza del Sol, 2 minutes from the metro, shops, bars, restaurants etc. The room was standard - not luxurious but comfortable and everything worked, including a really good shower. |
9 |
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Sergio
Solo traveller
ABBADIA LARIANA,
Italy
November 20, 2009
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Wi-Fi availability for free Breakfast not included |
6.5 |
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Yinglin
Solo traveller
Shanghai,
China
November 16, 2009
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Location is good, in the center sol, the womens at the reception desk are eager to help people. The man at the reception desk seems indiference, cold and would not like to help people. |
8 |
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Roberto
Mature couple
Santana de Parnaiba,
Brazil
November 12, 2009
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Perfect location; clean; accommodations in accordance with price. Front door appearance. |
6.5 |
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Graham
Mature couple
el romeral , alhaurin de la torre,
Spain
November 2, 2009
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It was central, good for metro and buses. The staff were accomadating and friendly. Breakfast was limited in choice and no variation |
7.5 |
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Anonymous
Young couple
United Kingdom
October 28, 2009
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The gentleman who manned the reception desk during the daytime was exceptional - the most helpful member of hotel staff I have ever encountered. The hotel is very good value for money, centrally located being only minutes walk from 2 metro stations, clean and functional. The hotel is very central so it can be noisy while this did not bother us (we expect that as a trade off for a central location) this may bother some travellers. |
7.5 |
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Florence
Solo traveller
Almere,
Netherlands
October 23, 2009
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The room was beyond expectations. The walls are thin. Some disturbance from your neighbours. |
7.5 |
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Phil
Mature couple
Edinburgh,
United Kingdom
October 22, 2009
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Good location and quiet enough (although the walls are thin so if you have a noisy neighbour it would be bad). Windows opened out to a shaft so not a great deal of light. Would recommend it for a city break if you don't plan to stay in the room much. |
6.5 |
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Renée
Solo traveller
Prague 5,
Czech Republic
October 21, 2009
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I really liked the perfect central location of the hotel, most of the interesting places in and around the city center can be reached on foot. Also the Metro station is right there. The hotel staff was very friendly and helpful. The bathroom was very nice and clean. The room itself was rather dark, due to the window being placed in the corner. |
8.5 |
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Michal
Family with young children
hadera,
Israel
October 19, 2009
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that it in |
8.5 |
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Anonymous
Solo traveller
United States of America
October 19, 2009
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Centrally located and access to lots of places and things to do. Recommend people to use the Puerto Del Sol route to access the hotel. When accessing from the Gran Via section, there are lots of prostitutes who make our access to the hotel unpleasant. |
9.5 |
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Indira
Group
Zrenjanin,
Serbia
October 19, 2009
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exellent location in the centrum of the city. Metro station very close to the hotel. Polite stuff |
8.5 |
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Jen
Mature couple
Vernon BC,
Canada
October 8, 2009
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very central, staff was helpful, good value. good breakfast elevator was very noisy, rooms could be noisy with people coming and going |
7.5 |
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Anonymous
Solo traveller
United Kingdom
October 4, 2009
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The staff were pleasant and helpful. The room was clean with basic decor and with a nice bathroom. Good location near to Sol. My room was small and an odd shape with thin walls so I could clearly hear people in the next room, their noisy shower and the lift going up and down. I did not feel this hotel had much more to offer than a good hostal in Madrid but was twice the price. What extras you do get in the room such as mini bar and safe needed money to operate anyway. |
6 |
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Anonymous
Mature couple
Israel
September 30, 2009
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The location is excellent, The stuff was helpful and spoke English. We got a rear room so it was quiet. It is a good basic hotel. Breakfast can be improved. There is WiFi but only in a central area, not in the room. There is a safe in the room but it costs to use it. |
6.5 |
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Anonymous
Young couple
United Kingdom
September 30, 2009
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This hotel's location is absolutely superb, just a few yards off the Puerta del Sol. From the hotel, it's just a 10 minute walk in one direction to the Prado and Retiro Park--or a 10 minute walk in the other direction to the Palacio Real. The staff were very helpful, answering any questions we had, even printing out personalized maps for us. We also appreciated that our room, though basic, was perfectly clean. It was a great value for the cost. The only disadvantage of this hotel was the noise. Other guests and staff most certainly were being quiet and polite--but we could hear everything from footsteps to conversation through walls, doors, and ceilings. |
7.5 |
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Claudia
Young couple
Brussels,
Belgium
September 30, 2009
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Cleanliness of the room and of the launge, staff was friendly, location: closed to major touristic sites Location: too noisy outside, breakfast poor and of bad quality |
6.5 |
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Anonymous
Solo traveller
United Kingdom
September 29, 2009
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Very friendly staff, excellent location and value for money. The sound-proofing - there isn't any! I could clearly hear everything said in the next room so I wouldn't recommend it for romance! However, if you want to stay centrally and are prepared to take ear-plugs, it's great. |
8.5 |
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Federica
Young couple
Recoaro Terme,
Italy
September 28, 2009
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The efficiency in cleaning, organizing and satisfying all the guest requests. Professionality and kindness at high level. |
9 |
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Colin
Mature couple
Wadhurst,
United Kingdom
September 25, 2009
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Central location, friendly, clean Room 101 is near lift, which was noisy. Rooms 204, 304 etc likely to be similarly affected. |
7.5 |
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Anonymous
With friends
United Kingdom
September 25, 2009
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The Location was fantastic and the staff were extremely helpful. Could be very noisy at times. |
10 |
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Daniel
Solo traveller
chicago,
United States of America
September 23, 2009
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The location is very ideal for seeing the major tourist destinations downtown. Close to many great bars, restaurants and shopping. |
7 |
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Hyunseok
With friends
Seoul,
Korea, South
September 22, 2009
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relatively clean and well-equipped facility. good location. hotel gate is not easily identifed. absent main lobby. |
7.5 |
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Simon
With friends
London,
United Kingdom
September 14, 2009
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Very convenient location in the centre of Madrid, and good value providing a triple room Breakfast rather disappointing; not terrible, but very basic. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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